Ricardo Ibarra | Page 3

Muy amables y siempre atentos en todo lo que ocupábamos y dudas al 100 aclaradas gracias Serra Nissan dudas al 100 aclaradas gracias Serra Nissan More

by mariarodriguez1104 Verified Customer Verified Customer

Helpful 0

Report | Print

I've been working with Ricardo and Curtis and they have been so helpful! Looking forward to picking up my new car! been so helpful! Looking forward to picking up my new car! More

by Bluecat Verified Customer Verified Customer

Helpful 0

Report | Print

Serra employees they all have great Attitudes and they make sure their customers are satisfied make sure their customers are satisfied More

by TASHAKA LEETH Verified Customer Verified Customer

Helpful 0

Report | Print

I was very satisfied with the customer service I received from Angel and Ricardo when I went to purchase my suv earlier this month. Angel paid attention to every detail that I talked to him about while shopp from Angel and Ricardo when I went to purchase my suv earlier this month. Angel paid attention to every detail that I talked to him about while shopping for my vehicle. I would recommend anyone to go there and ask for Angel or Ricardo. More

by Ronelle Smith Verified Customer Verified Customer

Helpful 0

Report | Print

Angel was amaaamazingggg in making my vehicle purchase worth while. He greeted me with much respect. He made sure that I went home satisfied with the vehicle of my choice. I would definitely recommend any worth while. He greeted me with much respect. He made sure that I went home satisfied with the vehicle of my choice. I would definitely recommend anyone looking to purchase a vehicle go to Angel whether it's at Serra Nissan or Serra Volkswagon. I would definitely come back to Serra Volkswagon to see Angel again for my next vehicle. More

Helpful 0

Report | Print

Everything was good as long as they me a vehicle. 2 weeks later the rack pinion went, seals leaking on both ends. Even know the truck was used they wasn’t really willing to help me with the cost of replace t later the rack pinion went, seals leaking on both ends. Even know the truck was used they wasn’t really willing to help me with the cost of replace the rack and pinion. I realize the truck was used, a 2014 Toyota Tacoma with only 85,000 on it and after calling for a week and no one would speak to me a nd when they decided they kept passing it to someone else. I traded a 2021 Sentra with 3000 miles on it you would think after only having the truck 2 weeks they have been willing to help with at least some of the cost. I had to replace the windshield wipers which were shot plus a headlamp bulb which cost a $113. I put brand new tires on the truck which cost $840, and it had two different taillight lens and that was another $90.00 Then the rack and pinion was $840. Bought new Tacoma floor mats for it which was around $90.00 You would that Serra nisssn would have helped me with the rack and pinion. I paid $2000.00 down on the truck and then it cost me right at another $2000.00. I could have the $4000.00 and almost a new Tacoma. I could have bought the truck from a buy here pay lot and they would had paid to get rack and pinion fixed. I am very disappointed in all of Serra nisssn dealerships because all they care is selling a vehicle and the xxxx with customer service. That’s no way to treat a loyal customer that has bouht 7 Nissan’s from Cullman and Centerpoint. I will never buy another nissan as long as I live. Your customer is really appalling to me. You lost a valuable customer in me. Plus I called for over week and no one would return. Thanks for nothing. Jeff Carrer More

by jeffcarter34f Verified Customer Verified Customer

Helpful 0

Report | Print

No Pressure, with great customer service. I was in a tough situation at the time and needed a car that I could afford. Thank you! tough situation at the time and needed a car that I could afford. Thank you! More

by lueznia2010 Verified Customer Verified Customer

Helpful 0

Report | Print

To anyone looking to buy a new or used car or truck I would like to strong recommend Serra Nissan. They're for the people first and work very hard to please you. would like to strong recommend Serra Nissan. They're for the people first and work very hard to please you. More

by jasperfinney68 Verified Customer Verified Customer

Helpful 0

Report | Print

The people that work at this dealership is very kind and patience with their customers making sure they get the best service for their car patience with their customers making sure they get the best service for their car More

by iyanabrown8 Verified Customer Verified Customer

Helpful 0

Report | Print

This is one of the best dealerships in town. The employees are great and they will get you taken care as soon as possible. If you have problems with your vehicle, set up an appointment or call Serra employees are great and they will get you taken care as soon as possible. If you have problems with your vehicle, set up an appointment or call Serra Volkswagen located in Center Point, Alabama. More

by jalarriuswilliams14 Verified Customer Verified Customer

Helpful 0

Report | Print