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Ricardo Liburd
Refer Me
57 Reviews
"I have been in the car business for 5 years now and I'm still loving it - even with its highs and lows. I received my Bachelor's Degree in Business at the University of Puget Sound in Washington State. Subsequently, I moved to the Caribbean, where I met my gorgeous wife and had one child. After five years there, we decided to move to Florida and recently had our second child. In my spare time, I enjoy spending time with my family, bowling, and drag racing."
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57 Reviews of Ricardo Liburd
February 15, 2017
Overall good experience. Purchased a Certified Pre-Owned Taurus SHO from Brandon Ford. Process was easy and deal was fair. Ran into a couple of problems after the sale, but Purchased a Certified Pre-Owned Taurus SHO from Brandon Ford. Process was easy and deal was fair. Ran into a couple of problems after the sale, but Sr. Management stepped up and resolved the problem. I will call them first for my next Ford. More
by 9mmbullitt
Other Employees Tagged: Jim Gordon , Al Costanza, Pat Strickland
Helpful 
October 07, 2016
Great deal, Suspect math Let me start by saying that the deal I got on my Transit Connect was great. To prove the point, I'm in New Jersey and flew to Florida to make the purc Let me start by saying that the deal I got on my Transit Connect was great. To prove the point, I'm in New Jersey and flew to Florida to make the purchase. Now the math issue, I believe they use an outside firm to handle titling and registering out of state deals. When the sales person sent me the initial breakdown of all the costs, I noted that the sales tax figure was incorrect. I let him know and he said that the numbers came from this "firm" and if there's any problems it will addressed. Fast forward to when I received my plates, registration and a refund check for over charges, there wasn't a breakdown of how they arrived at the refund total. I asked for it and they were kind enough to send it to me but there was still that sales tax discrepancy. It was clear as day in the breakdown they sent me. There was the sales tax charged me and further down was the amounts of tax paid out to FL and NJ. Well after multiple email exchanges with the sales person, highlighting their own numbers, I just gave up. Bottom line $124, not the end of the world but it's the principle. Could have been a 5 Star review! More
by nfksr
June 02, 2016
Great customer service Received great customer service from Ricardo Librund. Would do business with him again. Had an easy time at the dealership and would recommend Brando Received great customer service from Ricardo Librund. Would do business with him again. Had an easy time at the dealership and would recommend Brandon Ford to friends. More
by Julemac33
March 22, 2016
RUDE! I emailed Ricardo for an F-150, and was told he wouldn't send me a list of inventory, instead referring me to Brandon Ford's out of date website which I emailed Ricardo for an F-150, and was told he wouldn't send me a list of inventory, instead referring me to Brandon Ford's out of date website which showed 1 truck in stock, which was obviously false since I had visited the lot the previous day. When I told him that the website was inaccurate and misleading, he just responded "You're just not using it right". I expect better customer service than this! Even worse, he said he didn't like my tone - the gall to lecture a potential customer is something else. This dealer won't be getting my business! They're a volume dealer so they treat their potential customers like crap, thinking they'll just make it up when someone else walks in the door. I won't be giving them my business, now or ever. More
by Ford4lyfe
February 15, 2016
Easy to purchase vehicle The dealership honored the internet price and the vehicle was correctly represented, so we purchased it. It didn't take long to seal the deal and I g The dealership honored the internet price and the vehicle was correctly represented, so we purchased it. It didn't take long to seal the deal and I got the Mustang that I always wanted ending a year's quest. More
by Rufuslkg
Other Employees Tagged: Jeremiah Dennis, Jeremiah Dennis, Ricardo Liburd
December 31, 2015
Ricardo was great again! This is our third purchase from Brandon Ford and all three were thru Ricardo Liburd. He always goes out of his way to take GREAT care of us. Thanks This is our third purchase from Brandon Ford and all three were thru Ricardo Liburd. He always goes out of his way to take GREAT care of us. Thanks so much for another amazing transaction. While here, I have to give a shout-out to Scott Parker in Service. He always takes great care of us too. Thanks to everyone! Linda and Dave T. More
by Linda and Dave T.
Other Employees Tagged: Scott Parker
September 16, 2015
Salesman gave misleading information. "Unethical" I purchased a very nice 2012 FX4 on September 2, 2015. The vehicle had a 4" lift when I asked the salesperson about the lift he said, "They (Brandon I purchased a very nice 2012 FX4 on September 2, 2015. The vehicle had a 4" lift when I asked the salesperson about the lift he said, "They (Brandon Ford) had installed the lift, and aftermarket wheels and tires". I purchased the vehicle with the understanding that Brandon Ford had performed the work. The salesperson instructed me to ask for a copy of the service invoice when I brought the truck in to have some minor issues resolved. That is when a service manager told me that Brandon Ford did NOT do the work to the vehicle; they took the vehicle in trade like that. When you spend 36K for a used truck, I would encourage the sales staff to know what they are selling and not to give misleading information to the customer. The frustrating part is that they acknowledged the error and do not have any plans to resolve it. Do not make the same mistake I did by trusting your salesperson; make him/her show you in writing. After contacting a manager and conveying my concern about the Ford Extended Warranty that I purchased, unfortunately he was of no help. Verbally telling me "If something happens they will take care of it." At this point, I have zero confidence with this dealership. A very good friend sent me to Brandon Ford. Not what I had hoped for when driving over 53 miles to Brandon Ford. I have owned Ford Trucks for over 35 years and have dealt with many dealerships/salesmen; this experience is by far the most unethical dealership I have dealt with. More
by FX4
Other Employees Tagged: Brooksye Hall
August 28, 2015
Routine Visit I drive more miles than average so I'm in for routine service often. I always come back because the hours our convenient and the staff is friendly but I drive more miles than average so I'm in for routine service often. I always come back because the hours our convenient and the staff is friendly but doesn't waste time getting me taken care of. More
by dbow
Other Employees Tagged: Robert Lopez
August 27, 2015
Happy Client Ricardo, the salesperson who helped us, is very knowledgeable. The dealership is kid friendly, with two play areas, which also helped making our car b Ricardo, the salesperson who helped us, is very knowledgeable. The dealership is kid friendly, with two play areas, which also helped making our car buying experience very pleasant. More
by Agoodt
July 28, 2015
Even Better Than Saturn Loved everything about our experience. My last 3 cars were Saturns and I would have stayed with them had they not closed. Now I will be a lifelong F Loved everything about our experience. My last 3 cars were Saturns and I would have stayed with them had they not closed. Now I will be a lifelong Ford buyer. Ricardo Liburd had our paperwork ready when we arrived and Channing Roberson found a great deal and made signing all those papers quick and easy. Everyone was friendly and treated as if we were the only people there. Thanks! Tom and Kim More
by Kim and Tom
Other Employees Tagged: Channing Roberson
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