Ricardo Shepherd
Ricardo Shepherd at Stone Mountain Nissan
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Ricardo Shepherd

Sales Manager

Stone Mountain Nissan

4275 US-78
Lilburn, GA 30047

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4.5
66 Reviews
4.5

66 Reviews

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66 Reviews of Ricardo Shepherd

January 21, 2024

Dealership Rating
Employee Rating

Great customer service and in timely manner. The vehicle recall was completed in a timely fashion. Customer More

by rodman_deleveaux
Service Price Transparency
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Recommend Dealer
Yes

December 13, 2023

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very good service, the work is professional as well as the timing, would recommend this. More

by jahkismith11
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed

December 03, 2023

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the staff took great care of me with the purchase of my new car ca'nt wait to come back and upgrade in a few years!!!! More

by mochelle413
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Recommend Dealer
Yes

Other Employees Tagged: Mike Eneh

November 29, 2023

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Great service and attitudes. Someone always checked on me. They keep me updated. Great team More

by brockettc10
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Recommend Dealer
Yes

Other Employees Tagged: Don Riley, Kathy Acosta, Shayna Keyes , Eric Campbell, Jeremy Lee

November 23, 2023

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Amazing customer service Very personable, understanding, and flexible I enjoyed my car search at this dealership! More

by sydney hunter
Sales Price Transparency
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Recommend Dealer
Yes

September 07, 2023

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The Personal and staff and service was outstanding. Thanks for your service. Everyone Was Professional. More

by tonylcherry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta , Eric Campbell, Jeremy Lee, Antionio Smith

August 05, 2023

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My vehicle is STILL scratched up from my 2022 visit. And NOTHING was done about it. Before that visit A nail was in my tire. I had barley made it out your parking lot. This time I was hoping everythin More

by NOWFAITHISJT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Don Riley, Kathy Acosta, Patrick Facey, Mike Eneh , Jeremy Lee, tanzeel Shahed, Dennis Sledge, Antionio Smith

July 25, 2023

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Employee Rating

This was the absolute best possible dealership I could have went to! I was a first time buyer ans the manager there had worker for several days to put me in the car I wanted, and even sat next to me on th More

by shawnk2104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Daron Owens, Mike Eneh , Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed, Dennis Sledge, Antionio Smith

July 18, 2023

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Employee Rating

Unreliable, dishonest, sneaky, does not follow through, very poor customer service, finance team is also sneaky and dishonest. They show you a contract, after you review it they find an error, they say the More

by socarpeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carroll Braddy

July 11, 2023

Dealership Rating
Employee Rating

Awesome service. Great communication. I enjoyed taking my car in to service… good job everyone More

by bjirongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Riley, Patrick Facey, Daron Owens, Shayna Keyes , Jeremy Lee, Shah Razaye, tanzeel Shahed, Dennis Sledge, Antionio Smith

Jul 29, 2023

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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