Dealership Experience
9 yrs, 3 mos
Languages Spoken
English
54 Reviews
Write a Review54 Reviews of Rich Bentley
November 19, 2018
Fixed rattle Tech ride with me to listen for a rattle I had. Found it and fixed it and I was on my way in less than an hour Tech ride with me to listen for a rattle I had. Found it and fixed it and I was on my way in less than an hour More
Other Employees Tagged: Shane Martinez
October 29, 2018
Amazing staff! The Woodhouse Buick GMC staff is kind and efficient. We were educated about our buying options prior to making our decision - they did a great job ans The Woodhouse Buick GMC staff is kind and efficient. We were educated about our buying options prior to making our decision - they did a great job answering all of our questions. They made our last car buying experience a breeze! More
Other Employees Tagged: Gus Maiakis , John Gast
October 08, 2018
Amazing experience Traded our two vechiles for one . Everything went very smoothly and quick! Would recommend buying new or used! Everyone was very kind and did everythi Traded our two vechiles for one . Everything went very smoothly and quick! Would recommend buying new or used! Everyone was very kind and did everything they could to be our experience enjoyable! They even have ice cream to eat while your looking or waiting! Rated 5 star for sure! Thanks woodhouse! More
Other Employees Tagged: Gus Maiakis , Pat Hershey, Brian ?
September 10, 2018
Very knowledgeble, helpful and considerate and on time. They are all very knowledgeable about my truck and my needs. Always get the work done in a timely manner and done correctly. I have never had a bad They are all very knowledgeable about my truck and my needs. Always get the work done in a timely manner and done correctly. I have never had a bad experience with Woodhouse Buick. More
Other Employees Tagged: Jim Ziepke , Dan Burg
August 31, 2018
Easy, no pressure Great experience. Jim was great. He didn’t pressure me and answered all my questions. I appreciated him showing me how to use all the technology featu Great experience. Jim was great. He didn’t pressure me and answered all my questions. I appreciated him showing me how to use all the technology features of my truck. More
Other Employees Tagged: James Leonard
July 30, 2018
paige higgins No complaints. Very helpful with everything, easy to go and get what you need in a timely manner. Would most definitely recommend to friends and famil No complaints. Very helpful with everything, easy to go and get what you need in a timely manner. Would most definitely recommend to friends and family More
July 25, 2018
Fast accurate effective service Very personable staff. Took the time to explain options. Answered all relevant questions. Love the enthusiasm! The treats make things even better! GMC Very personable staff. Took the time to explain options. Answered all relevant questions. Love the enthusiasm! The treats make things even better! GMC will keep my business. More
Other Employees Tagged: John Gast
July 06, 2018
New Car Time to trade in the old Enclave and get a new one. Buick seems to keep changing which options are in which package but our salesperson Justin did a Time to trade in the old Enclave and get a new one. Buick seems to keep changing which options are in which package but our salesperson Justin did a great job breaking the options down for us and then finding inventory matches. Pulled in several vehicles for us to look at and was going to make sure we found what we wanted. He had multiple customers he was working with but we never felt abandoned. Great team over all. More
Other Employees Tagged: Justin Edmonds
July 02, 2018
Trust issues I took my 2013 Acadia in because it has stalled on June 5. The fuel pump had leaked according to the technician but they also recommended I have fron I took my 2013 Acadia in because it has stalled on June 5. The fuel pump had leaked according to the technician but they also recommended I have front and rear brakes put on which I agreed to. Once I picked it up from the service center the brakes did not feel different at all and, in fact, felt worse. Fast forward to last week when I almost rear ended someone because the brakes would not stop within 2 to 3 seconds of pressing and only going 30 miles an hour. Took it in and the technician said everything was fine that the brakes seemed fine to them. When I was leaving the service center it was apparent to me that new brakes had just been put on as it felt quite a bit more touchy. I feel someone over looked putting the brakes on the first time and instead of admitting that, told me that everything was fine. Rich Bentley always goes above and beyond to make sure I’m taken care of. This review is in no way a reflection on him. More
Other Employees Tagged: Jeff Knoll
June 29, 2018
Only worried about money. Customer service went right out the window when I told them my apr and payments were too high. They never even called me back. Not very professional. Customer service went right out the window when I told them my apr and payments were too high. They never even called me back. Not very professional. More
Other Employees Tagged: Kole Powell