Rich Eiss
Rich Eiss at Rudy Luther Toyota
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Rich Eiss

Sales Consultant

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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4.8
79 Reviews

I have grown up in the metro area, and worked for the Luther Group for over 17 years, 14 of which have been at Rudy Luther Toyota. I have established a large customer base here by always treating my customers with respect, and I work hard to make sure everyone has a great experience when searching for their new or used car. I look forward to helping you, and establishing a long-term relationship.

Dealership Experience

20 yrs, 7 mos

Industry Experience

38 yrs, 11 mos

4.8

79 Reviews

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79 Reviews of Rich Eiss

October 08, 2023

Dealership Rating
Employee Rating

Good experience with a reasonable sales price. Very polite staff and comfortable lounge. Sale went smoothly. More

by bullcanvasback
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

August 02, 2023

Dealership Rating
Employee Rating

Everyone I worked with through the whole process was very helpful and informative I would highly recommend this dealership to my family and friends More

by Joshua land
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Rosett

Aug 04, 2023

Rudy Luther Toyota responded

We appreciate your glowing review, Joshua and thank you for your recommendation. :) Take care!

June 26, 2023

Dealership Rating
Employee Rating

Everyone was courteous, enjoyed working with Rich, we are very happy with our car, overall it was a great experience. More

by geobet
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Delgreco

Jun 30, 2023

Rudy Luther Toyota responded

We're thrilled to have been able to find you the perfect car and to know that Rich took great care of you during your visit. Congratulations on your purchase and we hope you have a wonderful weekend. :)

May 17, 2023

Dealership Rating
Employee Rating

I have been going to Rudy Luther Toyota for many years, and recently purchased a Highlander from Rich in the pre-owned department. He is always so professional, patient, and helpful, knowing just the right More

by LaurieT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Whitney Schick

May 24, 2023

Rudy Luther Toyota responded

Hi Laurie! Thank you so much for your continued business over the years. You are truly a valued customer of ours and we are so happy to have been able to assist you again with your new-to-you Highlander! We appreciate your kind words about Rich in sales and will be sure to pass this along to him as well. Take care and we hope to see you again in the future!

May 15, 2023

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Employee Rating

I have always enjoyed bringing my car in for it’s maintenance ever scence I bought the car from there. They are always very helpful and considerate. More

by shadowqwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Pua

May 15, 2023

Rudy Luther Toyota responded

Hi there! Thank you so much for your kind words. We are proud to be your preferred Toyota dealer and will work hard to continue to provide excellent service. Let us know if you need anything!

May 05, 2023

Dealership Rating
Employee Rating

An overall pleasant experience. Rich took the time to show me all of the vehicle details, and get me set up on the Toyota app. More

by melrich93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hartigan

May 05, 2023

Rudy Luther Toyota responded

Thanks so much for the great review and congratulations on your purchase! We know you will love your vehicle for many years to come. If you need any further assistance, please do not hesitate to reach out.

April 19, 2023

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Employee Rating

tenacious, hardworking, people who care about customers - they kept at it until they found a solution. More

by Madeleine k Bernard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Delgreco

Apr 21, 2023

Rudy Luther Toyota responded

Thank you so much for your review, Madeleine. We're thrilled to learn our team was able to work hard to assist you. Please let us know if there is anything you need in the future.

April 08, 2023

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Employee Rating

O rating called to check on availability of vehicle was told they would not sell to me because I had a Iowa phone number they only sell to Minnesota and Wisconsin More

by repting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 12, 2023

Rudy Luther Toyota responded

Hi there, we totally understand your frustration and know how tough it is for many customers trying to find vehicles in this market. With the current shortages (and many vehicles still taking several months to fulfill demand), we are trying to focus on our local customers to ensure they have vehicles available to them. Since Wisconsin's border is only 30 minutes from the Twin Cities, we've decided as a store to allow these customers to purchase from us as well. Should production increase enough, we may revise our policy - Iowa would likely be one of the next states that we would work with. We would like to politely ask you to revise your review to untag any employees. We would hate for this to damage their reputation on DealerRater. Thank you in advance.

December 10, 2022

Dealership Rating
Employee Rating

Rudy Luther Toyota in Golden Valley is a Top of the Line Toyota Dealership in Every Way. All of my experiences at this dealership from buying to service have been nothing short of Excellent... More

by mander6712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Laakkonen

Dec 13, 2022

Rudy Luther Toyota responded

We truly appreciate your business and are always happy to provide excellent service. Let us know if you need anything! :)

December 06, 2022

Dealership Rating
Employee Rating

Good dealership, very large and professional looking. Great waiting area, very easy car buy experience More

by mcdonaldchrisj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 13, 2022

Rudy Luther Toyota responded

Thanks so much, Chris! We appreciate you coming to see us. :)

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