Rich Healy | Page 6

This is our third Car from Atlantic Toyota. This time, it was Eren Cabaci who ensured a smooth aspect to the entire process. His quiet demeanor and thorough knowledge of Toyota vehicles gave This time, it was Eren Cabaci who ensured a smooth aspect to the entire process. His quiet demeanor and thorough knowledge of Toyota vehicles gave us enormous confidence resulting in securing our second Toyota RAV4 XSE Prime Premium in succession (2019-21; 2023 to...) and we are enjoying the comforts and safety of the vehicle. A superb experience, as always with Atlantic Toyota. More

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This dealer is collecting deposits and fulfilling allocations to the customers who were paying the highest markup. I signed a purchase agreement and left a deposit in Feb 2022 for a Woodland. In A allocations to the customers who were paying the highest markup. I signed a purchase agreement and left a deposit in Feb 2022 for a Woodland. In April 2022, I switched to an XSE as Woodlands were super rare. In August 2022, the sales manager told me to my face and shook hands, that I was officially the NEXT person in line for a Sienna XSE. From September to December 2022, I kept checking their website inventory and there were about 4 Sienna's that came in. They didn't tell me about ANY of them. I emailed and called them on each one, and each one had a "story." "Oh, that's for an employee" "Oh, that's a service loaner". "Oh, that's for the owner of the company's friend" yeah...right. In December 2022, I inquired about an XSE on their website and they told me it would be a $3500 markup over MSRP. That exact configuration was not what I wanted and I told the Sales Manager this. For the next 6 months they didn't offer me any cars at all, even though there were a bunch that came in. So basically waiting almost 18 months total. 12 months of waiting, being told "I'm next in line" When I met with the Sales Manager in person he told me that "they made a bad deal" with me. and "they they are getting 17% over MSRP on Siennas" When I asked about why they weren't honoring the purchase agreement that they signed, they said it's not actually a contract and they can change the price. Funny, it doesn't say that anywhere. Every time I would ask the Sales Manager a direct question, he would blame another manager that wasn't there. He literally blamed 3 other people, each one for something different. It was one of the strangest conversations I've ever had. I don't know how anyone could possibly work there and sleep well at night, knowing that they are being an ethical and honest person. I have never experienced a car dealership that didn't want to sell me a car, but yet they held my deposit until I demanded a refund. More

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Everyone at the dealership was extremely helpful and polite. I was able to secure a vehicle for my daughter and they made the process seemless. polite. I was able to secure a vehicle for my daughter and they made the process seemless. More

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My experience buying a new Tacoma could not have gone better. Elizabeth Needham went above and beyond in helping me and answering my questions. They had the truck I wanted on the lot and they gave me a f better. Elizabeth Needham went above and beyond in helping me and answering my questions. They had the truck I wanted on the lot and they gave me a fair price for my trade in. Working with the Finance Dept also went smoothly. I highly recommend this Dealership. More

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Ashley was amazing! Down to earth and was not your typical sales person. She listened to my needs and was very attentive and extremely understanding. Everyone was friend Down to earth and was not your typical sales person. She listened to my needs and was very attentive and extremely understanding. Everyone was friendly including Will! More

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we had the most pleasant experience buying a 2022 Rav4 prime from Rich Healy . He was very straightforward which made buying this car simple , quick and very pleasant. The dealership itself is great too prime from Rich Healy . He was very straightforward which made buying this car simple , quick and very pleasant. The dealership itself is great too. very friendly and attentive staff. Highly recommend going there. More

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Was dreading having to go to the dealership to purchase my leased 2018 Camry! I must say it was the best experience I’ve ever had and I have been leasing cars for the last 12-15 years. Tafawa Lee was amazi my leased 2018 Camry! I must say it was the best experience I’ve ever had and I have been leasing cars for the last 12-15 years. Tafawa Lee was amazing, knowledgeable and looked out for my best interests!Richard Healy, who we first spoke with was friendly, helpful, understanding and put me at ease right away! Melissa Rodriquez was sweet, friendly and attentive to our needs, had my car washed for us while we were waiting and made us feel very comfortable. This staff is outstanding!! Best stress free, in fact enjoyable sales experience ever! I would highly recommend Atlantic Toyota to all my friends and family and pass on theses employees names for the best experience and service! Thank you Atlantic Toyota! More

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