Rich Hill

Horrible, dishonest! Purchased a 2018 Ford Expedition from Certified Autoplex, 5 months later I'm looking at $7000 worth of needed repairs. It needs the timing kit chang Purchased a 2018 Ford Expedition from Certified Autoplex, 5 months later I'm looking at $7000 worth of needed repairs. It needs the timing kit changes, new brakes, new rotors, new heater hoses, the valve gasket replaced, and an alignment. I've had the vehicle for 5 months, driven maybe 500 miles in total; but, Certified Autoplex is telling me it's "wear and tear"! Stay away! DO NOT BUY FROM THEM!! More

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We purchased a tesla model s. Older model very low mileage. Rich was our salesman. He was upfront. Answered all of our questions. Very trustworthy, knowledgeable, patient, and eas Older model very low mileage. Rich was our salesman. He was upfront. Answered all of our questions. Very trustworthy, knowledgeable, patient, and easy to talk to. Made our buying process stress free. We were in and out within a few hours. The price was right. We will definitely check them out again for our next buy. Wife seconds the comments. She loves the car. More

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WORST CAR BUYING EXPERIENCE EVER! Rich Hill- Sales, was my salesman was pushy, impatient, arrogant, and argumentative! Sales Manager - Kenny, doesn’t care about anything seemed really Rich Hill- Sales, was my salesman was pushy, impatient, arrogant, and argumentative! Sales Manager - Kenny, doesn’t care about anything seemed really uninterested in customer satisfaction after speaking to him about my vehicle I purchased a week ago from their store that was profusely leaking oil from oil pan due to a stripped oil plug and seal! I returned the car after 24 hours to have the car inspected Rich told me after 20 mins nothing was wrong with the car! I made them look again at the oil leak and Rich returned to tell me that the service department was replacing some fresh oil and that there was nothing wrong with the car but they were just going to change it out just to make sure it rides better! AFTER 3 1/2 HOURS waiting in lobby, they hand me the keys and I asked why did it take 3 1/2 hours, my answer I got from Rich was, “ they had to wait for the oil to cool off!” Ummmm, what??? I knew something was up! The car leak became worse! I took my car to Audi to find I have a OIL LEAK DUE TO STRIPPED PLUG AND SEAL AND THEY OVERFILLED MY OIL SO MY OIL SENSOR FAILED AND HAD TO BE REPLACED AND I HAD A 0% on my battery and it also needed replacement! Service manager at Audi grapevine explained the people who changed my oil last did the damage! I contacted Rich hill regarding my $1,783 bill I have to pay on the car I purchased from him that was supposed to be certified because they make sure all vehicles are working as should be for purchase, and the service department had damaged the plug, seal and sensor and it cost $1100, he hung up twice!! Service manager was uninterested said well he’ll pass the info on to service manager! And, sorry they won’t pay for it! I just paid $7500 down payment on this car a week ago! I purchased a vehicle with MAJOR DAMAGE AND THEY DONT CARE ABOUT ANY OF IT! Do not buy from this dealership! They are crooks, frauds! The worst customer service! Treated me like a nobody and that they didn’t care! I will blast this information on all my social media pages and called the BBB AND ATTORNEY GENERAL OFFICE TODAY! Buyers BEWARE! More

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From meeting Rich Hill I felt he loved cars and his job. Rich answered all my questions and some.Very Professional Good People Rich answered all my questions and some.Very Professional Good People More

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Awesome place, straight forward and communication was awesome, first ever review I do and I gotta say Rich is awesome, friendly and honest. Definitely coming back when time comes for a new vehicle. awesome, first ever review I do and I gotta say Rich is awesome, friendly and honest. Definitely coming back when time comes for a new vehicle. More

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Rich was awesome. I haven't purchased a vehicle in almost 9 years and I had some hesitation before going in. I did not expect or think that I would qualify for a loan, and I wasn't ready to settle. I really 9 years and I had some hesitation before going in. I did not expect or think that I would qualify for a loan, and I wasn't ready to settle. I really was in need of a new car badly and much to my surprise the painless process led me out the door into a new car that I actually love. Rich made sure that he didn't just throw me into anything nor did he try to make me do anything that made me want to walk out. I told him what I did not want and he delivered above average service. I will definitely recommend Rich Hill. Oh yea, the process was short and sweet. Every car on that lot is A1. So glad I went and allowed Rich to help me out!! More

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Great experience,hassle free ,great cars with knowledgeable staff that makes process a dream. Goes above and beyond for the sale. Large selection of quality vehicles knowledgeable staff that makes process a dream. Goes above and beyond for the sale. Large selection of quality vehicles More

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Great deal and friendly service. Knowledgable staff and very helpful. Delivered my car in excellent condition with full tank. Did not feel any pressure at all. very helpful. Delivered my car in excellent condition with full tank. Did not feel any pressure at all. More

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What a pleasant car buying experience! I knew the type of car I was looking for so I started on line. I googled certified pre owned car dealership near me. Certified Autoplex inc had such g I knew the type of car I was looking for so I started on line. I googled certified pre owned car dealership near me. Certified Autoplex inc had such great reviews I started there. The website was super easy to navigate. I found a few cars I was interested in so I decided to take a ride to the dealership. I was immediately greeted upon arrival and within minutes Rich Hill was introducing himself to me. I let him know which cars I was interested in and within 2 hours I was driving away with my dream car! More

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Rich Hill is the man to do business with If your in market for car Rich Hill is the man to do business with he was on the ball since the minute i first called If your in market for car Rich Hill is the man to do business with he was on the ball since the minute i first called More

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