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Rich Jacobsen

Overview Reviews (319) Inventory (315)

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Rich Jacobsen

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

318 Reviews

Richie is #1...just ask him!

Overview Reviews (319) Inventory (315)

Dealership Experience

41 yrs, 8 mos

Industry Experience

41 yrs, 7 mos

5.0

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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319 Reviews of Rich Jacobsen

September 29, 2025

Dealership Rating

Employee Rating

Bought Mach E Premium. Smooth experience. Helped us get the right price that fits our budget. Both the Manager, Jose, and Sales person, Richard, helped find the right car a Smooth experience. Helped us get the right price that fits our budget. Both the Manager, Jose, and Sales person, Richard, helped find the right car at right price with right deal. We are glad to have made the stop today. More

by Sabz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez

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September 23, 2025

Dealership Rating

Employee Rating

Rich was incredible. Took great care of me did whatever he could to make me comfortable and got me a nice deal on the car I wanted. The whole team was fantastic! Took great care of me did whatever he could to make me comfortable and got me a nice deal on the car I wanted. The whole team was fantastic! More

by chelsearuiz1394

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Victor Martinez, Mark Burklow

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Sep 23, 2025 -

Arlington Heights Ford responded

We're grateful for your kind words about our team at Arlington Heights Ford. We're pleased you felt comfortable and found the right car.

September 22, 2025

Dealership Rating

Employee Rating

Jeremy was great help and made the whole experience super easy. we will be coming back! easy. we will be coming back! More

by jeff87

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rosa

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Sep 28, 2025 -

Arlington Heights Ford responded

We’re glad to hear our team provided such an easy experience for you. Looking forward to seeing you again at Arlington Heights Ford.

September 18, 2025

Dealership Rating

Employee Rating

Rich helped us get a new explorer thank you we will be back for service back for service More

by jjandruby

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Tim Uphoff, Mark Burklow

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Sep 18, 2025 -

Arlington Heights Ford responded

We're glad our team could assist with your new Ford Explorer. Thank you for choosing Arlington Heights Ford.

September 07, 2025

Dealership Rating

Employee Rating

Rich helped us get a second bronco thankyou rich and we will refer customers again will refer customers again More

by andrewbuell1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Tim Uphoff

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Sep 09, 2025 -

Arlington Heights Ford responded

We appreciate your continued trust in us and for recommending Arlington Heights Ford. It's great to hear our team was able to help you with your second Bronco. Wishing you good times ahead with it.

September 03, 2025

Dealership Rating

Employee Rating

Rich helped us buy a second Bronco in a week. He was great! We love our Fords. He was great! We love our Fords. More

by piper9700

Recommend Dealer

Yes

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Sep 03, 2025 -

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford. We're pleased to know our team was able to assist with your Bronco purchases. Enjoy both of your new rides!

August 30, 2025

Dealership Rating

Employee Rating

Rich helped me get a new ford bronco thanks I will be back again thanks back again thanks More

by Lpiper2600

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Mark Burklow

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Aug 31, 2025 -

Arlington Heights Ford responded

Thank you for your kind words. We look forward to seeing you again at Arlington Heights Ford.

August 30, 2025

Dealership Rating

Employee Rating

Rich helped me get the right bronco at the best price thank you we will be back thank you we will be back More

by Kaliopitsa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

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Aug 30, 2025 -

Arlington Heights Ford responded

Happy to hear our team could help you find the right Bronco at Arlington Heights Ford. Wishing you great drives ahead.

August 30, 2025

Dealership Rating

Employee Rating

Richard my sales person, Jose the manager and Teddy the finance person were all excellent professionals, personable, kind, easy to work with, and just the best. They made buying the car I loved very easy. finance person were all excellent professionals, personable, kind, easy to work with, and just the best. They made buying the car I loved very easy. More

by Kaliopitsa

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

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Aug 30, 2025 -

Arlington Heights Ford responded

We're so pleased you had such a positive experience with our team at Arlington Heights Ford. Enjoy your new car!

August 27, 2025

Dealership Rating

Employee Rating

Fantastic dealer and sales people. Especially Rich Jacobsen, wouldnt buy a ford vehicle from anyone else Especially Rich Jacobsen, wouldnt buy a ford vehicle from anyone else More

by Seanloftus044

Recommend Dealer

Yes

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Aug 31, 2025 -

Arlington Heights Ford responded

Thank you for your kind words about our team at Arlington Heights Ford. We’re grateful for your support.

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