Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
308 Reviews

Richie is #1...just ask him!

Dealership Experience

41 yrs, 6 mos

Industry Experience

41 yrs, 5 mos

5.0

308 Reviews

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308 Reviews of Rich Jacobsen

July 22, 2025

Dealership Rating
Employee Rating

Rich helped me get a f350 dialysis thank you rich I will be back for more More

by lagaicargo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 22, 2025

Arlington Heights Ford responded

We're happy to hear you had a great experience with our team at Arlington Heights Ford. It's great that you're enjoying your F-350. We wish you well and look forward to seeing you again.

July 19, 2025

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Employee Rating

Ben and Richard were excellent. I appreciated Richard’s direct approach and upfront communication. The buying process was easy and simple. More

by joshbondsmith
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: BEN MCCARTY

Jul 19, 2025

Arlington Heights Ford responded

Thanks for sharing your experience. We're glad our team made your buying process easy and simple at Arlington Heights Ford.

July 18, 2025

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Sam and Rich did an amazing job and did it in a quick and timely fashion, They were great and it was a pleasure working with them! More

by josh20040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sandler

Jul 18, 2025

Arlington Heights Ford responded

We're pleased to hear you enjoyed working with our team at Arlington Heights Ford. Thank you for your support.

July 12, 2025

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Employee Rating

Rich helped me get a nice used car thank you and I will be back again thankyou More

by danmcateer
Sales Price Transparency
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Recommend Dealer
Yes
Jul 12, 2025

Arlington Heights Ford responded

We're glad our team was able to help you find a great used car at Arlington Heights Ford. Wishing you many happy miles ahead.

June 23, 2025

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EVERYONE at this dealership is Customer Focused! !!!! Every person you see asks if everything is good. More

by Excellroadservice
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Baez , Andres (Porter)

Jul 06, 2025

Arlington Heights Ford responded

We appreciate your kind words about our team at Arlington Heights Ford. Thank you for choosing us.

June 12, 2025

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Employee Rating

Tim and the entire team at AH Ford were great. Whole process was smooth and they answered all my questions thoroughly. More

by andyshep100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We appreciate you sharing your experience with Arlington Heights Ford. It's great to know our team made the process smooth and informative for you.

June 12, 2025

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Employee Rating

Rich helped me with purchase of new mustang gt convertible thank you for your kind help More

by Sunsuzy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

Thank you for sharing your experience. We're pleased to hear our team provided helpful service with your Mustang GT Convertible at Arlington Heights Ford. Enjoy the ride!

May 31, 2025

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Employee Rating

Jeremy was great and helped me find my dream truck, i’ll be back for future business! More

by jeff87
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa

Jul 07, 2025

Arlington Heights Ford responded

Thank you for the 5-star review! We’re thrilled our Sales Team at Arlington Heights Ford could help you find your dream truck. Enjoy every mile, and we look forward to assisting you again in the future.

May 25, 2025

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Employee Rating

Staff was very pleasant Tony introduced me to the staff. Tony explained everything that was happening and what I needed to do to make the deal very easy Very knowledgeable More

by 2024 escape
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 25, 2025

2024 escape responded

Arlington Ford was a great dealership Very Clean Staff very polite. Offered me coffee Tony understood my needs. What I wanted in a car and price range. I was very satisfied. Will tell my friends to go to Arlington Ford for the best deals

May 25, 2025

2024 escape responded

Most knowable dealership I’ve ever been to

May 08, 2025

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Employee Rating

Tim showed great professionalism in our search for a vehicle and made the process very easy. More

by Momend93
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Tim Uphoff

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