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Lonnie Catanese

Overview Reviews (188) Inventory (238)

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Lonnie Catanese

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Lonnie Catanese

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Lonnie has been with the AH Ford family for over 27 years and has excellent relationships with his customers!

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5.0

188 Reviews

Lonnie has been with the AH Ford family for over 27 years and has excellent relationships with his customers!

Overview Reviews (188) Inventory (238)

Dealership Experience

29 yrs, 4 mos

Industry Experience

29 yrs, 4 mos

Languages Spoken

English

5.0

188 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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188 Reviews of Lonnie Catanese

April 13, 2024

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They have been really helpful and knowledgable. Buying process has been really smooth. Thank you! Buying process has been really smooth. Thank you! More

by salmaan.shaik12

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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April 12, 2024

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Great service as usual ! ! In and out easy as can be, See you next time ! In and out easy as can be, See you next time More

by Ed

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 10, 2024

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Lonnie Catanese was huge help in getting us our new vehicle. I would to thank him and John for all their help. vehicle. I would to thank him and John for all their help. More

by Geolectric

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Joe Baez, Israel Gonzalez, Joe Anzelone, Brian Powell

Helpful 0

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Apr 15, 2024 -

Arlington Heights Ford responded

We are truly grateful for this awesome review! We are thrilled that Lonnie was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Ford Team

April 01, 2024

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Lonnie was an excellent salesman. He was transparent with all offers and he was always quick with responses for my queries. I would definitely use him for all my car buying needs in t He was transparent with all offers and he was always quick with responses for my queries. I would definitely use him for all my car buying needs in the future More

by Grumper2012

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Arlington Heights Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

March 27, 2024

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This is at least our 10th purchase from Lonnie Catanese . He and Joe Baez always make it a smooth and easy process. Go see Lonnie, you won’t be disappointed He and Joe Baez always make it a smooth and easy process. Go see Lonnie, you won’t be disappointed More

by lou

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Joe Baez

Helpful 0

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Apr 01, 2024 -

Arlington Heights Ford responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Lou. We are truly grateful to have a community that is so supportive. Take care! Sincerely, The Arlington Heights Ford Team

March 27, 2024

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Employee Rating

Lonnie was wonderful to work with. He has grest customer service and to the point. He has grest customer service and to the point. More

by schultz_jax

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Elliott Reichel, Israel Gonzalez, Joe Anzelone, Brian Powell, Dan Szwec

Helpful 0

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Apr 01, 2024 -

Arlington Heights Ford responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

March 25, 2024

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Employee Rating

Lonnie Catanese was great. I ordered a vehicle ahead of time and he helped make the process smooth. I was prepared for the “standard” dealership experience but got top notch se I ordered a vehicle ahead of time and he helped make the process smooth. I was prepared for the “standard” dealership experience but got top notch service. More

by ajadams0321

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Joe Anzelone

Helpful 0

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Mar 28, 2024 -

Arlington Heights Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Arlington Heights Ford Team

March 23, 2024

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I had an excellent experience! Lonnie took us through the whole process and it was seamless! Lonnie took us through the whole process and it was seamless! More

by David

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, David! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

March 16, 2024

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Employee Rating

Lonnie Catanese was awesome! Made the process easy and FUN! He was knowledgeable and clearly has years of experience Made the process easy and FUN! He was knowledgeable and clearly has years of experience More

by shausner55

Recommend Dealer

Yes

Other Employees Tagged: Israel Gonzalez, Joe Anzelone, Brian Powell

Helpful 0

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Mar 20, 2024 -

Arlington Heights Ford responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and fun, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Sincerely, The Arlington Heights Ford Team

March 09, 2024

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Employee Rating

Lonnie Catanese was amazing. He did an amazing job working with me in all aspects of purchasing my vehicle. I would definitely recommend Lonnie to anyone who looking to buy thr He did an amazing job working with me in all aspects of purchasing my vehicle. I would definitely recommend Lonnie to anyone who looking to buy through Ford. He is extremely professional and very attentive to his customers More

by Gerald Smith

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

Arlington Heights Ford responded

Gerald, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Arlington Heights Ford Team

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