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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 18

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
350 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 3 mos

5.0

350 Reviews

Write a Review

350 Reviews of Rich Jacobsen

October 07, 2023

Dealership Rating
Employee Rating

Great customer service, Richard Jacobsen really nice guy, Was very polite and offers us water and we will come back. More

by MO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Rodriguez , Jose Narez

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Oct 11, 2023

Arlington Heights Ford responded

Mo, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

September 30, 2023

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Employee Rating

Rich and Tim provide a great service to me and my company. We have bought multiple trucks from them. More

by vanalaska999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Israel Gonzalez, Ben McCarty, Tim Uphoff

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Oct 04, 2023

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

September 28, 2023

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Employee Rating

They helped me locate a car that I wanted when other dealerships could not help. More

by Aquajet1972
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Colton Hannemann, Tim Uphoff

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Oct 02, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

September 19, 2023

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Employee Rating

This is my fourth truck dually thanks to rich Jacobsen for helping me get the right trucks and great price More

by aslankon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

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Sep 22, 2023

Arlington Heights Ford responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Rich’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Arlington Heights Ford Team

September 18, 2023

Dealership Rating
Employee Rating

I was very satisfied with the process of buying my car. very nice people to deal with. More

by Cudadave6666@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Sep 21, 2023

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day! Sincerely, The Arlington Heights Ford Team

September 13, 2023

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Employee Rating

Best Service ever Richard Jacobsen AKA MR. Dually Is the best,very knowledgeable and makes purchase real easy!Thank You More

by translink.logistics13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic , Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

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Sep 15, 2023

Arlington Heights Ford responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your experience with Richard was so positive. We always do our best to make sure all of our customers leave completely satisfied with their vehicle. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

September 11, 2023

Dealership Rating
Employee Rating

Great and knowledgeable customer service. Thanks for your help on the new car, Rich and Joe! More

by stevennach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

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Sep 13, 2023

Arlington Heights Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Arlington Heights Ford Team

September 11, 2023

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Employee Rating

Good job getting my trucks for me thankyou Rich Jacobsen and ah Ford I will continue to do business here More

by Mirbek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Sep 13, 2023

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

September 09, 2023

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Employee Rating

They showed me the vehicle I wanted; provided options available and assisted me with financing. It worked out well. More

by amirvijeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa

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Sep 12, 2023

Arlington Heights Ford responded

Thank you for your kind words. We are very happy to hear that Rich was so attentive during your visit to our dealership and that he was able to get you the truck you wanted. Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

September 07, 2023

Dealership Rating
Employee Rating

Thanks for ordering my new truck and rich Jacobsen was my salesman thanks a million times Arlington heights ford is a great place to do business More

by amirvijeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Joe Baez, Israel Gonzalez, Jose Narez

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