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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 17

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
350 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 3 mos

5.0

350 Reviews

Write a Review

350 Reviews of Rich Jacobsen

November 03, 2023

Dealership Rating
Employee Rating

We leased our edge and bought the same car thank you to AH ford and we do our service also More

by judyarenas712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Israel Gonzalez, Tim Uphoff

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Nov 07, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Judy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

November 01, 2023

Dealership Rating
Employee Rating

They were helpful in helping me get a car at a good price. They were even able to hold onto the car for two days until I could pick it up. More

by Stevnus
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Tim Uphoff

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Nov 06, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review, Steven! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

November 01, 2023

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Employee Rating

Michael was a great help, did everything I asked, and went above and beyond! Highly recommend More

by Jameslystlund
Recommend Dealer
Yes

Other Employees Tagged: Michael Rodriguez, Jeremy Rosa , Joe Baez, Israel Gonzalez, John Rodriguez, Tim Uphoff

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Nov 06, 2023

Arlington Heights Ford responded

Thank you for your business and this review, James. We are happy to hear Michael was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Arlington Heights Ford Team

October 27, 2023

Dealership Rating
Employee Rating

Great salesman very friendly and knowledgeable, knows about ford cars and can answer and questions I had about the car. More

by Teamsboy18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez

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Nov 01, 2023

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

October 27, 2023

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Employee Rating

Very helpful and willing to accommodate all my needs and concerns throughout the entire purchase! More

by hamann.kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Israel Gonzalez, Joe Siciliano

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Nov 01, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

October 25, 2023

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Employee Rating

Rich was helpful. Wish the wait for finance was shorter than it was. I was not a fan of the ‘Silent Security’ fee of $499 added without my knowledge or any attempt to More

by billkavanaugh70@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

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Oct 27, 2023

Arlington Heights Ford responded

Thank you for sharing your feedback with us Bill. At Arlington Heights Ford, we strive to provide complete satisfaction for every experience and I am sorry to hear that you feel your time with us was less than exceptional. My direct line is (847) 812-0038, please contact me at your convenience. I look forward to hearing from you. Sincerely, John Guido, Jr. Director of Midwest Operations jguidojr@ahford.com

October 23, 2023

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Employee Rating

Great service all the way through. Factory ordered ford escape. Flawless process of delivery. Highly recommended. More

by Rjacobsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Israel Gonzalez, Tim Uphoff

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Oct 26, 2023

Arlington Heights Ford responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Arlington Heights Ford family with your recent purchase. We hope you are enjoying your new Ford Escape. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, The Arlington Heights Ford Team

October 21, 2023

Dealership Rating
Employee Rating

Very helpful and friendly. Would highly recommend to anyone looking for a vehicle. Joe and Rich were great More

by smithmatthew0936
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

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Oct 25, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review, Matthew! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

October 17, 2023

Dealership Rating
Employee Rating

Great overall experience. Richard was very nice and helpful. He gave us a lot of advice on this car purchase. More

by bvmont
Recommend Dealer
Yes
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Oct 20, 2023

Arlington Heights Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Ford Team

October 07, 2023

Dealership Rating
Employee Rating

All went well with the purchase. Great deal and smooth transaction. I would recommend this dealer More

by Sbp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

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Oct 11, 2023

Arlington Heights Ford responded

Thank you for taking the time to share your feedback regarding your experience at Arlington Heights Ford and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Arlington Heights Ford Team

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