Rich Kemp
Rich Kemp at Easterns Automotive Group of Laurel

Rich Kemp

Customer Advisor & Product Concierge

Easterns Automotive Group of Laurel

3510 Laurel Ft Meade Rd
Laurel, MD 20724

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5.0
16 Reviews

The best BIO is a customer's compliment: I had an excellent experience working with Rich Kemp at Eastern in Laurel. From the moment I walked in, Rich made me feel comfortable and confident. I had already done some research online and knew which car I was interested in, but Rich took the time to walk me through all the details, ensuring I was fully informed about the model. His knowledge was extensive, and his no-pressure approach made the entire experience enjoyable. Rich was attentive and patient, answering all of my questions and making sure I felt at ease every step of the way. Thanks to him, I was able to drive away in the exact car I had my eye on. I highly recommend Rich Kemp to anyone looking for a knowledgeable, friendly, and professional Sales Concierge!

Industry Experience

15 yrs

Specialties & Trainings

Master Sales Concierge Certification

5.0

16 Reviews

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16 Reviews of Rich Kemp

June 02, 2025

Dealership Rating
Employee Rating

Mr. Rich Kamp is a very nice & a brilliant person in the sales industry who is always willing to give meaningful car sales advice to his clients. I experienced this immediately I entered into his department More

by gatkens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Artola

May 30, 2025

Dealership Rating
Employee Rating

Great service all around. No hassle just hustle to help us find and finance the right vehicle… More

by pastorian2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2025

Dealership Rating
Employee Rating

"It is a pleasure to recommend **Rich Kemp** as a vehicle salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attentio More

by workroad15
Recommend Dealer
Yes
May 19, 2025

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

May 04, 2025

Dealership Rating
Employee Rating

"It is a pleasure to recommend **Rich Kemp** as a vehicle salesperson. During my buying experience with him, I was completely satisfied with his professionalism, industry knowledge, and personalized attentio More

by workroad15
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Francisco

May 19, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

May 03, 2025

Dealership Rating
Employee Rating

Hemos tenido muy buena atención , las personas son muy amables, tienenveracidad, eficiencia, claridad y son realistas More

by rcslopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Easterns Automotive Group of Laurel responded

Estamos muy contentos de que haya disfrutado de su visita. ¡Gracias por tomarse su tiempo para compartir esto!

April 29, 2025

Dealership Rating
Employee Rating

They took the time to explain everything, we are here for the second time. Rich and Antonio help us a lot to reach our goal. More

by verenise2326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Francisco

Apr 30, 2025

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

April 27, 2025

Dealership Rating
Employee Rating

I was working with Mr Rich he was amazing. .I feel as he treated me with love and kindness as family.. will highly recommend him to everyone.. WOW he help me get though a tough time as my car More

by molly20debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amadou Sow

Apr 30, 2025

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 22, 2025

Dealership Rating
Employee Rating

Mr. Rich was very helpful n was able to answer all of my questions n concerns patiently. More

by rmorquoi
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Easterns Automotive Group of Laurel responded

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

April 22, 2025

Dealership Rating
Employee Rating

It was on a Saturday evening that the first contact was initially made with Easterns Automotive Group by Monday the transaction was finalized. The sales assistant, Rich Kemp was very much professional in h More

by bsnohjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

April 19, 2025

Dealership Rating
Employee Rating

Very friendly and informative. We are pleased with our purchase. Good quality service throughout the process. More

by bwj.harmonizer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

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