Rich Mongiardo
Rich Mongiardo at Hawthorne Chevrolet

Rich Mongiardo | Page 54

Buisness Manager

Hawthorne Chevrolet

1180 Goffle Road
Hawthorne, NJ 07506

Contact Me
4.7
626 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

39 yrs, 7 mos

4.7

626 Reviews

Write a Review

626 Reviews of Rich Mongiardo

August 01, 2018

Dealership Rating
Employee Rating

The best car buying experience of my life I can’t say enough about Hawthorne Chevy they were very professional with no high pressure and made my buying experience a pleasure, my salesman JR Gr More

by Dadstahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gray

July 31, 2018

Dealership Rating

new car Our salesman Dennis sold me apickup before. He was very helpful. Jeff Mays did everything he could to make us purchase. You have a good team. I think More

by czaccardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Johnson, Thomas Verheeck

July 31, 2018

Dealership Rating
Employee Rating

An ideal experience from soup to nuts. JR Gray is a highly competent salesman and is a pleasure to work with. I highly recommend JR to anyone looking to buy or lease a vehicle. More

by drummachine385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gray

July 31, 2018

Dealership Rating
Employee Rating

New Lease Always easy to do business with Hawthorne, Dealer was very helpful and made the transaction very easy. Would recommend dealer to friends or family. Th More

by JOHNNYB31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Brown

July 29, 2018

Dealership Rating
Employee Rating

Great Dealer Great Starf Hawthorne Chevrolet far exceeded my expectations. I went to this dealer previously being a customer of Paramus Chevrolet. When I told the salesman Isa More

by TBUCKLEY194379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodriguez

July 27, 2018

Dealership Rating
Employee Rating

Great dealer and great sales sales people. Everyone I interacted with was friendly and helpful. I would very highly recommend this dealer to other people. More

by Geo1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Whetham

July 25, 2018

Dealership Rating
Employee Rating

Excellent service Just went for a simple oil change and tire rotation but love that they set an appointment time, took me in on time and I was out in 35 minutes. Car wa More

by ChevyLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 24, 2018

Dealership Rating
Employee Rating

Really Happy!!! The process was really easy and my sales associate Bob Whetham was great. The whole staff was pleasant and helpful. I would recommend this dealership More

by Nora C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Whetham, Debbie Smith

July 24, 2018

Dealership Rating
Employee Rating

Suburban Premier Purchase Great Service, ease of sale. No hassle. Easy to work with. I would definitely recommend Hawthorne Chevy for any new or used vehicle purchase or lea More

by LIAM916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Monnecka , Ryan Mays

July 24, 2018

Dealership Rating
Employee Rating

Great salesman, horrible finance manager We went into this dealership to look at a truck after a horrible experience at another dealership. Our salesman Tom Verheeck was excellent! No nonsens More

by Author
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas Verheeck

Jul 24, 2018

Hawthorne Chevrolet responded

I’ve been the finance manager at Hawthorne Chevrolet for 10 years. Out of the nearly 100 surveys I have recently received, not one of them had anything negative to say about how I do my job! Occasionally, the customer will dictate the flow of the delivery process, and in this case, that could not have been more evident! This customer insisted on blaming me for things I have no control over such as bank rates and rebate compatibility. The unreasonable request to speak with our General Motors bank rep for the sole purpose of attempting to “re-negotiate” the interest rate is something that would never be allowed here or at any other car dealer. Unfortunately, despite my efforts, it was apparent to me from the start that there was nothing I could have said to make this customer happy!

Jul 26, 2018

Hawthorne Chevrolet responded

No need to even respond to these ridiculous and down right nasty comments. Enjoy your new vehicle.

Jul 25, 2018

Author responded

Well it’s clear to me by your response that customer service is not in you capabilities as a person. You had a terrible attitude from the start and it was clear you were either an extremely cranky person or were having the worst day of your life. It wasn’t even like it was the end of the day that you should have felt like rushing the entire process. You were even annoyed when I read the documents before signing. Clearly you were never taught to read anything before signing but luckily for us it saved us several hundred dollars because of your “mistake” with the document fee. I hope you have a better day and maybe pursue another job where you don’t have to deal with people.

...
54
...

Dealership Inventory (155 Vehicles)

used 2023 Chevrolet Traverse car, priced at $31,588
2023 Chevrolet Traverse
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Corvette car, priced at $89,860
2026 Chevrolet Corvette
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2024 Chevrolet Silverado 2500 car, priced at $66,400
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Colorado car, priced at $44,965
2026 Chevrolet Colorado
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Equinox car, priced at $21,778
2023 Chevrolet Equinox
used
Radiant Red Tintcoat exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $82,325
2026 Chevrolet Tahoe
new
Cypress Gray exterior
Automatic
Four-wheel Drive