Rich Padilla | Page 3

Quick and Easy The service center was absolutely mobbed with appointments. There were tons and tons of people waiting and all the workers were clearly extremely busy The service center was absolutely mobbed with appointments. There were tons and tons of people waiting and all the workers were clearly extremely busy. But I worked with Pat who took the time for me and made me feel welcome. More

by MALYKINE Verified Customer Verified Customer

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Horrific By far the worst service experience of my life. Robert and Chris should be fired. I will total my car just so I never have to go there again. A total By far the worst service experience of my life. Robert and Chris should be fired. I will total my car just so I never have to go there again. A total nightmare More

by KMAC180 Verified Customer Verified Customer

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Excellent!!! Brought my car in to diagnose due to check engine light, they found the problem right away and fixed. The service advisor is helpful and provided me a Brought my car in to diagnose due to check engine light, they found the problem right away and fixed. The service advisor is helpful and provided me a loaner. More

by MACTRIX7552 Verified Customer Verified Customer

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Service was good staff was very helpful. The service was great the staff was very helpful Will,be using Nissan of Hillside for all of my future service needs. Thanks again for all your help The service was great the staff was very helpful Will,be using Nissan of Hillside for all of my future service needs. Thanks again for all your help and effort. More

by PMAYRANT Verified Customer Verified Customer

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Good Service. Service was easily scheduled and completed within the time frame as promised. Everyone was polite, friendly, and professional. Was treated very well Service was easily scheduled and completed within the time frame as promised. Everyone was polite, friendly, and professional. Was treated very well. The waiting room is well kept and accommodating. No issues noted. More

by SLEWTH Verified Customer Verified Customer

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Tries to scam you out of money I have a Rogue that has less than 50k miles. While on a long road trip I had several issues with transmission noise and car slowing down on the highwa I have a Rogue that has less than 50k miles. While on a long road trip I had several issues with transmission noise and car slowing down on the highway due to some issue. Took the car in to the dealership when I got back. They said I need to change my transfer case and wanted $3200 for it. I went online and checked and there's actually a TSB issued by Nissan and NHTSA for the same exact issue that I'm having and there's no mention of replacing the transfer case. There's a issue with transmission heating so they need to install a transmission cooling unit. They did not even bother to check on any of that. Charged me $140 for the fake diagnosis. More

by Roy Verified Customer Verified Customer

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Awful experience with Patrick xxxxx xxx I was greeted and provided expectations to receive my car by 12 noon on a Saturday for a xxxx oil change i accepted 1230 still no call i text the numb I was greeted and provided expectations to receive my car by 12 noon on a Saturday for a xxxx oil change i accepted 1230 still no call i text the number provided no reply i go up there my car still not ready by i had to another 10 to Patrick finally give me my paperwork i pay get my keys and my car still dirty after i was promised a car wash all i have been coming here for years and always receive great service and assistance when telling Patrick my car wasn’t washed he shrugged his shoulders like he ain’t give a xxxx get Nicole back at least she cared about the customer experience More

by JOSEPH.NEWTON247 Verified Customer Verified Customer

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Great service & transparent process The service was great & the whole process was transparent from the start as they informed me of other issues & potential problems outside of the origi The service was great & the whole process was transparent from the start as they informed me of other issues & potential problems outside of the original problem I came in for. They also give updates thru SMS about the repair status which was great too. I appreciate the great service & transparency as I look forward to coming in for future repairs. More

by Kkpeli Verified Customer Verified Customer

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Service Very Disappointed! My car’s check engine light is still on. I was told to go to a Chevy dealer.. I have been loyal This dealership for over a decade. My car’s check engine light is still on. I was told to go to a Chevy dealer.. I have been loyal This dealership for over a decade. More

by Anthony Verified Customer Verified Customer

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Service my car Every time I go there is a problem over charging customers when they told me that the oil change is free and the oil brake very expensive and the labo Every time I go there is a problem over charging customers when they told me that the oil change is free and the oil brake very expensive and the labor charge More

by MRPACHECO_04 Verified Customer Verified Customer

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