Rich Palicka
Rich Palicka at Woodfield Lexus

Rich Palicka | Page 4

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

4.7
45 Reviews
4.7

45 Reviews

Write a Review

45 Reviews of Rich Palicka

March 27, 2021

Dealership Rating
Employee Rating

Very accommodating. Did what I asked. Car is running fine. Preferred to get an RX for a loaner but the one given was fine however. More

by Danstev1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Mar 29, 2021

Woodfield Lexus responded

Thanks, Dan! Your support is appreciated.

February 12, 2021

Dealership Rating
Employee Rating

Excellent on time service by knowledgeable, friendly staff in a safe clean environment great great great great great great great great great great great great. More

by kenneth5031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Woodfield Lexus responded

Thank you for sharing your thoughts, Kenneth! Your support is appreciated.

January 18, 2021

Dealership Rating
Employee Rating

Rich was a pleasure to work with. Explained the services performed, and checked outstanding recalls/bulletins. Informed me of current tire issues that were eventually resolved with the dealership I purchase More

by RX350 guy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 18, 2021

Woodfield Lexus responded

Thanks for sharing. Your support is appreciated!!!

August 11, 2020

Dealership Rating
Employee Rating

Came in for a scheduled maintenance check. Tony Lopez was my service advisor and did a great job, explained everything perfectly and professional and friendly. When u buy a Lexus u want to be treated better More

by Roma8152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez , Mark Demma

Aug 13, 2020

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for the wonderful 5 star review! We really appreciate your support!

July 12, 2020

Dealership Rating
Employee Rating

First Class, Start to Finish! My title says it all. I could not be happier with everything about Woodfield Lexus! I really appreciate the car wash as well. There is no hassle with More

by Paul Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2020

Woodfield Lexus responded

We are thrilled to have you as our loyal customer, Paul! Thanks for the 5 stars! We really appreciate your support!

May 26, 2020

Dealership Rating
Employee Rating

Great service! The service advisor went over everything that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. More

by anahaw7
Recommend Dealer
Yes
May 26, 2020

Woodfield Lexus responded

Thanks again for servicing with us and for sharing your experience. We appreciate the 5 star review!

March 26, 2020

Dealership Rating

Excellent fast quality service! Rich was great and service was great. My Rx350 runs really well. Wonderful loaner to. As usual Woodfield Lexus has come through with flying colors! More

by M Deniau McLoughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2020

Woodfield Lexus responded

We are thrilled to hear things went so well! Thanks for being our customer and we really appreciate the support!

February 29, 2020

Dealership Rating
Employee Rating

Kept me informed about the status of the service and when it was going to take longer we decided to pick it up the next day, Was very pleased with the quality of the repair. Price was as quoted several mon More

by carlson932
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

Mar 02, 2020

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for your support!

January 09, 2020

Dealership Rating

Service for 100,000 miles and to replace front park Rich was excellent. Never worked with him in the past. I wasn't sure if I was going to repair sensor but ask Rich to get an estimate to repair. He More

by wfg2691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2020

Woodfield Lexus responded

Glad we could help! Thanks for sharing!

November 21, 2019

Dealership Rating
Employee Rating

Doing business for about 20 years, buying and service A Doing business for about 20 years, buying and service A nice place to be no pressure of any kind! Bob Schmerler my sales rep Thank you More

by saulparra
Recommend Dealer
Yes

Other Employees Tagged: Gregory Clark , Bob Schmerler

Nov 21, 2019

Woodfield Lexus responded

Thank you for being our long time loyal customer! It has been our pleasure to assist you with your auto needs and look forward to many more years.

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