The service discussion was very clear and concise.
Rich researched various options for new tires and was helpful.
Pleasure doing business with him.
Rich researched various options for new tires and was helpful.
Pleasure doing business with him.
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by joergiglio
Service Price Transparency
Jan 08, 2024 -
Woodfield Lexus responded
Glad we could help! Thanks for sharing and for the 5 stars!
Serving my lexus at your dealership since I bought it in
2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets rec
2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets recognition.
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by KRISSYK7
Service Price Transparency
Jun 12, 2023 -
Woodfield Lexus responded
We are thrilled that Rich takes such good care of you! Thanks for sharing!
Serice staff here are exceptional, but the sales side
continues to be the "Pay a big premium and maybe you can buy a car" operation.
continues to be the "Pay a big premium and maybe you can buy a car" operation.
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by joecpatterson
Service Price Transparency
May 31, 2023 -
Woodfield Lexus responded
Thanks for being our customer, Joe! We are doing our best to be competitive in the current market and are offering add on protections with warranty. We hope to be able to work with you in the future!
Service runs Like a fine tuned watch.
Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion
Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion
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by Maryp1010
Service Price Transparency
Apr 03, 2023 -
Woodfield Lexus responded
Thanks for your kind words and for being our customer, Mary!
Excellent service experience from check in to check out.
The mechanic found a problem with a tire that could have caused a serious accident.
The mechanic found a problem with a tire that could have caused a serious accident.
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by Danstev1
Apr 05, 2023 -
Woodfield Lexus responded
Happy to help! Thanks for sharing. Your support is appreciated.
I am very happy with Woodfield Lexus.
They always provide a loaner car if requested. Agents are very good.
They always provide a loaner car if requested. Agents are very good.
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by Rkt
Sep 12, 2022 -
Woodfield Lexus responded
Glad we can accommodate your needs! Thanks for sharing.
Great service and always on time.
I would recommend them to anyone. Thanks for your service.
I would recommend them to anyone. Thanks for your service.
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by Ccmancilla
Aug 29, 2022 -
Woodfield Lexus responded
Glad to have you as our customer! Thanks for sharing!
I have gone to Woodfield Lexus for years and have never
had a complaint about service nor on purchasing a vehicle.
had a complaint about service nor on purchasing a vehicle.
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by Nessa
Jul 22, 2022 -
Woodfield Lexus responded
It is always a pleasure having you as our customer! Thanks for sharing.
Service Advisor Rich was very courteous and helpful.
He also went to the parts department and got my key fob fixed.
He also went to the parts department and got my key fob fixed.
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by Srmack
Jun 28, 2022 -
Woodfield Lexus responded
Glad we were able to help! Thanks for sharing. Your support is appreciated!
From start to finish, the interaction with Dan, Rich,
Lowell and Jake was smooth and a pleasure. [Be sure to ask for Dan Rosen if you're looking to buy.] I've been an RX owner for many years and Woodfiel
Lowell and Jake was smooth and a pleasure. [Be sure to ask for Dan Rosen if you're looking to buy.] I've been an RX owner for many years and Woodfield Lexus serviced my former RX and now I'm pleased to be driving a newer RX, as service, safety and satisfaction are important to me as a single woman.
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by CarolB
Other Employees Tagged:
Dan Rosen
, Lowell and documentation was very thorough and efficient. Jake W was excellent!
May 19, 2022 -
Woodfield Lexus responded
We are thrilled to be of assistance with your purchase of a new vehicle and look forward to working with you for many years to come! Thanks again and we hope you are enjoying your new car and wish you many happy miles!