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Rich Rivera
Rich Rivera | Page 17
Service Manager
Nucar Nissan of Norwood
525 Boston Providence Hwy
Norwood, MA 02062
185 Reviews
• 13 years in Automotive industry • Bilingual ( Spanish/English )
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
15 yrs, 6 mos
Languages Spoken
English
Spanish
185 Reviews
Write a Review
185 Reviews of Rich Rivera
January 13, 2020
Excellent communication and diligent regarding repairing multiple problems. Car drives very smooth after all that front end damage and front bumper came out great. thanks. multiple problems. Car drives very smooth after all that front end damage and front bumper came out great. thanks. More
by PETERLYNCH
Verified CustomerOther Employees Tagged: Steve Sheldon
January 08, 2020
Service manager was absolutely smug and condescending. Gabe service advisor left for the day without updating. Battery purchased November 2019 shouldn’t of needed charging. Gabe service advisor left for the day without updating. Battery purchased November 2019 shouldn’t of needed charging. More
by KARENG928
Other Employees Tagged: Steve Sheldon, 1st. Service Advisor, Gabe
January 06, 2020
Great I Went ti buy a car and all this guys help me. Great service great people I will recomende. No extree no long wait for financie fast process I Went ti buy a car and all this guys help me. Great service great people I will recomende. No extree no long wait for financie fast process More
by Aura lee
Other Employees Tagged: Maher Boles, Nik Kischko, Ricky Ruiz
January 02, 2020
Service I love that Rich Riveira is back he’s truly an asset. He goes above and beyond to ensure everyone he encounters is good. Great guy I love that Rich Riveira is back he’s truly an asset. He goes above and beyond to ensure everyone he encounters is good. Great guy More
by JHALIE12
Other Employees Tagged: Carlos Lucario, George Rizkalla
January 02, 2020
service My last service in Boch Nissan was great.I will recommend to other people or family when there car need service.because your service is great. My last service in Boch Nissan was great.I will recommend to other people or family when there car need service.because your service is great. More
by MENUCHIM
January 01, 2020
Transmission Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreci Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreciated More
by doreenmurray62
December 27, 2019
Nissan doesn't accept responsibility for mistake One of the service techs made a mistake during on a prior visit that resulted in damage to my vehicle. I'd like to revisit. One of the service techs made a mistake during on a prior visit that resulted in damage to my vehicle. I'd like to revisit. More
by Jim Racine
Other Employees Tagged: Matt; service ambassador
December 24, 2019
Richard - excellent Richard always reachable and helpful in case of any issues. He will keeps me update with latest status .very nice man to work for any kind of repairs. Richard always reachable and helpful in case of any issues. He will keeps me update with latest status .very nice man to work for any kind of repairs. More
by GOPIKAMEPALLI
December 24, 2019
As it should be Was quick and easy and they helped with issue caused by other dealership. Staff was friends and explained everything in detail to help me go back to o Was quick and easy and they helped with issue caused by other dealership. Staff was friends and explained everything in detail to help me go back to other dealership about issue. More
by PUCKISLIFE
December 23, 2019
Poor service After making an appointment for 10:30am for oil change and new sticker, I ended up waiting for three hours, telling me that they could not give me a After making an appointment for 10:30am for oil change and new sticker, I ended up waiting for three hours, telling me that they could not give me a new sticker because they had to replace the battery. I have been a customer for a long time, but never so disappointed at the poor service, lack of communication and transparency. No apologies or clear explanation why it took them over three hours to do an oil change and replace the battery. So disappointing and not professional! I will be considering other options next time. More
by BABAIJS
Other Employees Tagged: I do not recall the name of the employee. The name above is not correct
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