Rich Rivera
Rich Rivera at Nucar Nissan of Norwood

Rich Rivera | Page 17

Service Manager

Nucar Nissan of Norwood

525 Boston Providence Hwy
Norwood, MA 02062

Contact Me
4.5
187 Reviews

• 13 years in Automotive industry • Bilingual ( Spanish/English )

Dealership Experience

7 yrs, 6 mos

Industry Experience

15 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

187 Reviews

Write a Review

187 Reviews of Rich Rivera

January 29, 2020

Dealership Rating
Employee Rating

I had a wonderful experience with Boch Nissan. Everyone was pleasant and the work was done in a timely fashion. I would recommend the Nissan Dealership in Norwood to all! More

by Angela
Recommend Dealer
Yes

Other Employees Tagged: Vinnie Verrissimo- excellent

January 15, 2020

Dealership Rating
Employee Rating

The service manager Rich could not have been any more helpful than he was! My issues were dealt with properly and professionally. I had been working with Nissan Corp for a long time to see if there was a More

by MICHAEL.GARCIA4644
Recommend Dealer
Yes
Jan 15, 2020

Nucar Nissan of Norwood responded

Hi Michael, Thank you for your 5-star review! We're glad to hear about your great experience with us and we're so happy that we could help you. We hope to have you back here with us again!

January 13, 2020

Dealership Rating
Employee Rating

Excellent communication and diligent regarding repairing multiple problems. Car drives very smooth after all that front end damage and front bumper came out great. thanks. More

by PETERLYNCH
Recommend Dealer
Yes

Other Employees Tagged: Steve Sheldon

January 08, 2020

Dealership Rating
Employee Rating

Service manager was absolutely smug and condescending. Gabe service advisor left for the day without updating. Battery purchased November 2019 shouldn’t of needed charging. More

by KARENG928
Recommend Dealer
No

Other Employees Tagged: Steve Sheldon, 1st. Service Advisor, Gabe

January 06, 2020

Dealership Rating
Employee Rating

Great I Went ti buy a car and all this guys help me. Great service great people I will recomende. No extree no long wait for financie fast process More

by Aura lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maher Boles, Nik Kischko, Ricky Ruiz

January 02, 2020

Dealership Rating
Employee Rating

Service I love that Rich Riveira is back he’s truly an asset. He goes above and beyond to ensure everyone he encounters is good. Great guy More

by JHALIE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lucario, George Rizkalla

January 02, 2020

Dealership Rating
Employee Rating

service My last service in Boch Nissan was great.I will recommend to other people or family when there car need service.because your service is great. More

by MENUCHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2020

Nucar Nissan of Norwood responded

Thank you, MENUCHIM for your 5-star and recommendation! We look forward to seeing you again for your next service!

January 01, 2020

Dealership Rating

Transmission Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreci More

by doreenmurray62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2020

Nucar Nissan of Norwood responded

Thank you, doreenmurray62 for your 5-star review! We're so happy to hear about your experience with us in our service department and we will certainly let Rich know as well. We hope to see you again for your next service!

December 27, 2019

Dealership Rating
Employee Rating

Nissan doesn't accept responsibility for mistake One of the service techs made a mistake during on a prior visit that resulted in damage to my vehicle. I'd like to revisit. More

by Jim Racine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt; service ambassador

Dec 30, 2019

Nucar Nissan of Norwood responded

Hi Jim, Thank you for your feedback. Please reach out to me with your contact information. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto

December 24, 2019

Dealership Rating
Employee Rating

Richard - excellent Richard always reachable and helpful in case of any issues. He will keeps me update with latest status .very nice man to work for any kind of repairs. More

by GOPIKAMEPALLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2019

Nucar Nissan of Norwood responded

Thank you, GOPIKAMEPALLI for your 5-star review! We're glad to hear about your experience with us and we will certainly let Rich know as well. We hope to see you again for your next service!

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