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Rich Rivera
Rich Rivera | Page 18
Service Manager
Nucar Nissan of Norwood
525 Boston Providence Hwy
Norwood, MA 02062
187 Reviews
• 13 years in Automotive industry • Bilingual ( Spanish/English )
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
15 yrs, 8 mos
Languages Spoken
English
Spanish
187 Reviews
Write a Review
187 Reviews of Rich Rivera
December 24, 2019
As it should be Was quick and easy and they helped with issue caused by other dealership. Staff was friends and explained everything in detail to help me go back to o Was quick and easy and they helped with issue caused by other dealership. Staff was friends and explained everything in detail to help me go back to other dealership about issue. More
by PUCKISLIFE
Verified Customer
December 23, 2019
Poor service After making an appointment for 10:30am for oil change and new sticker, I ended up waiting for three hours, telling me that they could not give me a After making an appointment for 10:30am for oil change and new sticker, I ended up waiting for three hours, telling me that they could not give me a new sticker because they had to replace the battery. I have been a customer for a long time, but never so disappointed at the poor service, lack of communication and transparency. No apologies or clear explanation why it took them over three hours to do an oil change and replace the battery. So disappointing and not professional! I will be considering other options next time. More
by BABAIJS
Other Employees Tagged: I do not recall the name of the employee. The name above is not correct
December 20, 2019
I just had a problem with remote starting, I drove in with that I thought was a silly issue with remote starter. I was helped right away, assured I wasn’t silly and in fact there was something I drove in with that I thought was a silly issue with remote starter. I was helped right away, assured I wasn’t silly and in fact there was something wrong with key. Fixed with a smile and even filled wiper fluid! More
by Patty
December 16, 2019
Oil change I arrived on time and was pleasantly greeted by all employees in the service bay. I was checked in promptly and told how long it would probably take I arrived on time and was pleasantly greeted by all employees in the service bay. I was checked in promptly and told how long it would probably take and I was there no longer than expected More
by KIM.EVERS
December 16, 2019
Routine Maintenance visit I recently had the 15,000 miles maintenance for my 2018 Nissan Altima. all of my concerns were addressed. I appreciated the fact that my service advis I recently had the 15,000 miles maintenance for my 2018 Nissan Altima. all of my concerns were addressed. I appreciated the fact that my service adviser, Rich Rivera, had my vehicle cleaned and washed. More
by MODELT_64
December 10, 2019
Easy, non stressful It was extremely easy, not confusing. I was able to get my oil and filter changed. I had a few other things wrong and they were explained to me. It was extremely easy, not confusing. I was able to get my oil and filter changed. I had a few other things wrong and they were explained to me. More
by ERICAFEITLER
December 04, 2019
Car service Repair was performed in a timeline manner. Courtesy drive provided ride to and from facility. Very nice fella driving vehicle.w we were very pleased Repair was performed in a timeline manner. Courtesy drive provided ride to and from facility. Very nice fella driving vehicle.w we were very pleased with the support. More
by James M
December 03, 2019
Great My experience with Nissan always had been great Excellent customer service , nice and good treats while waiting Great and neat job with my car My experience with Nissan always had been great Excellent customer service , nice and good treats while waiting Great and neat job with my car Waiting area is always a pleasant to be there Greeting was amazing Richard is one of the guy there who is always smiling and making sure every single person is going home happy 😊 Nissan Boch is always my number # 1 dealer ❤️ More
by NAGUIRRE1026
November 30, 2019
Excellent Richard Rivera was professional and wonderful to work with. We dealt with my engine problem for over a month and he communicated effectively throughou Richard Rivera was professional and wonderful to work with. We dealt with my engine problem for over a month and he communicated effectively throughout the process More
by doreenmurray62
November 25, 2019
Oil change I'm having trouble getting my review to go through. I would appreciate it if someone would contact me to discuss my experience with your service dept I'm having trouble getting my review to go through. I would appreciate it if someone would contact me to discuss my experience with your service dept More
by PATRICIACHIOZO
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