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Rich Rivera
Rich Rivera at Nucar Nissan of Norwood

Rich Rivera | Page 7

Service Manager

Nucar Nissan of Norwood

525 Boston Providence Hwy
Norwood, MA 02062

Contact Me
4.5
187 Reviews

• 13 years in Automotive industry • Bilingual ( Spanish/English )

Dealership Experience

7 yrs, 6 mos

Industry Experience

15 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

187 Reviews

Write a Review

187 Reviews of Rich Rivera

July 04, 2024

Dealership Rating
Employee Rating

The people there are not respectful not happy for the services the stuff is not good More

by SONILDAVELABISHTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cris Costa, Jude Belizaire, Antonio Ramirez , Brandon Daughtrey, Robert Furman, Jim Islami, Aziz Lawal

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Jul 08, 2024

Nucar Nissan of Norwood responded

We're sorry to hear about your experience. Please give us a call at 866-664-6048 so we can address your concerns directly. Your feedback is valuable to us, and we want to ensure your satisfaction.

June 24, 2024

Dealership Rating
Employee Rating

Great experience, friendly customer service, fix all the issues I had very fast and efficiently More

by Iliyana Krivcheva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cris Costa, Jude Belizaire, Antonio Ramirez , Brandon Daughtrey, Robert Furman, Jim Islami, Aziz Lawal

Print
Jun 25, 2024

Nucar Nissan of Norwood responded

Thank you for your review! We're delighted to hear that you had a great experience with our team and that we could resolve your issues quickly and efficiently. Your satisfaction is important to us, and we look forward to serving you again in the future!

June 19, 2024

Dealership Rating
Employee Rating

Excellent attitude on part of the staff. Gentleman wearing Celtics cap was especially helpful. Thanks. More

by LDBAGSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cris Costa, Jude Belizaire, Antonio Ramirez , Brandon Daughtrey, Robert Furman, Jim Islami, Aziz Lawal

Print
Jun 20, 2024

Nucar Nissan of Norwood responded

Thank you for the positive feedback! We're thrilled to hear about your excellent experience with our staff! We appreciate your recognition and look forward to seeing you again soon! Safe travels!

June 18, 2024

Dealership Rating
Employee Rating

Great service timely serviced performed was in and out with no delays and pleasant workers More

by DESILEWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cris Costa, Jude Belizaire, Antonio Ramirez , Jim Islami

Print
Jun 19, 2024

Nucar Nissan of Norwood responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team! Your satisfaction is our priority, and we look forward to serving you again in the future. Safe travels!

June 16, 2024

Dealership Rating
Employee Rating

Christian was very knowledgeable. Explained all questions clearly. There was no undue pressure or sales tactics. Very pleased with the dealership staff, More

by JOSEPHJOHNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cris Costa, Jude Belizaire, Antonio Ramirez , Brandon Daughtrey, Robert Furman, Jim Islami, Aziz Lawal

Print
Jun 17, 2024

Nucar Nissan of Norwood responded

Thank you for your review! We're delighted to hear that Christian provided you with knowledgeable and pressure-free service. We appreciate your feedback and are pleased to hear about your positive experience with our dealership staff. If you need anything else, feel free to reach out.

June 09, 2024

Dealership Rating
Employee Rating

My service advisor Jude was excellent. Kept me updated on my car. More importantly, when things weren't as they should have been, he went above and beyond to rectify it. More

by Author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jude Belizaire

Print
Jun 10, 2024

Nucar Nissan of Norwood responded

Thank you for your review! We're thrilled to hear that Jude provided excellent service and kept you updated throughout. Going above and beyond is what we strive for, and we're glad Jude could rectify any issues for you. If there's anything else we can assist you with, please let us know.

June 07, 2024

Dealership Rating
Employee Rating

Awesome group of hard workers. . I had a great experience.. I will let all my friends know so they can stop in.. More

by wendy.marcin67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cris Costa, Jude Belizaire, Antonio Ramirez , Brandon Daughtrey, Robert Furman, Jim Islami, Aziz Lawal

Print
Jun 10, 2024

Nucar Nissan of Norwood responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to welcoming your friends as well. If there's anything else we can do for you, just let us know.

June 03, 2024

Dealership Rating
Employee Rating

I come to this location because of its customer service. I have followed Richard from the Newton location. He runs an amazing crew of people. I can’t say enough how happy I am every time I go there. Thanks More

by TRAHOCKEYMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jude Belizaire

Print
Jun 03, 2024

Nucar Nissan of Norwood responded

We're thrilled to hear that you're consistently pleased with our customer service, and we greatly appreciate your loyalty! Richard is indeed a fantastic leader, and we're proud to have him and his team providing excellent service. Thank you for your kind words, and we look forward to continuing to exceed your expectations every time you visit!

June 02, 2024

Dealership Rating
Employee Rating

Very good service , explain things needed to be done and give you a righ time estimate to finish the service More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Ramirez

Print
Jun 03, 2024

Nucar Nissan of Norwood responded

Thank you so much for taking the time to share! Your feedback means the world to our team!

June 02, 2024

Dealership Rating
Employee Rating

I was very much pleased with the dealership service! Service Advisor was very nice and helpful!! And the technician were extremely helpful with my car! And did excellent service on it!! Thank you so muc More

by mariaflores_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cris Costa, Jude Belizaire, Antonio Ramirez , Brandon Daughtrey, Robert Furman, Jim Islami, Aziz Lawal, 901825/ Miguel Montrond

Print
Jun 03, 2024

Nucar Nissan of Norwood responded

We're delighted to hear that you had such a positive experience with our dealership service! Providing excellent service and assistance is always our goal, and it's fantastic to know that both our service advisor and technicians delivered on that promise. Thank you for choosing us, and we look forward to serving you again in the future!

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