Rich Velija

We had a fantastic experience buying a car from Lexus of Manhattan. They have the cars that you want and an amazing team to sell these cars to you. This may seem like a sales pitch for the dealership but I Manhattan. They have the cars that you want and an amazing team to sell these cars to you. This may seem like a sales pitch for the dealership but I have bought many cars in my lifetime and this was one of the most amazing experiences in doing so. Raymond Liang is really a very knowledgeable and charismatic salesperson to deal with. He loves his job and it shows. When we got to the dealership he took us for a test drive of the NX350h and during the test drive he explained alot of the workings of the car. When we decided to purchase the car he made the deal very easy to do and took care of getting us up to speed on everything that we needed to do the deal. When we got to the dealership to pick up our car he sat with us in the car for an inordinate amount of time explaining in great detail the total workings of the car. I have never had a salesperson spend that much time with me teaching me about a car. The finance guy Rich Velija was a real gentleman. We really didn't feel any pressure when he explained the different maintenance and extended warranty options to us that were available for purchase. He helped us get a better loan percentage thru Lexus Finance than we had gotten thru another bank. We also had a chance to meet Nick Hernandez; a sales manager there who was a pleasure to talk to. All in all I think this was one of the most enjoyable times we've had in purchasing a car. More

Report | Print

By far the easiest and smoothest buying experience I have ever had buying a new car. Raymond Liang went above and beyond to make the deal go smoothly, and Rich Velija made the financing aspect transparent. I ever had buying a new car. Raymond Liang went above and beyond to make the deal go smoothly, and Rich Velija made the financing aspect transparent. I am happy with the outcome. I will recommend Lexus of Manhattan strongly! More

Report | Print

Excellent. Place , people, facilities, cars, and the showrooms is lovely. My sales went very smoothly and quickly and made the transitions to a new car very eas Place , people, facilities, cars, and the showrooms is lovely. My sales went very smoothly and quickly and made the transitions to a new car very easy, More

Report | Print

From door to door, Lexus of Manhattan took care of everything. The car buy process was effortless and enjoyable. I would also like to acknowledge the diligent work of Raymond. He went above and beyond everything. The car buy process was effortless and enjoyable. I would also like to acknowledge the diligent work of Raymond. He went above and beyond to ensure that there was no guessing. Raymond provided full transparency and I would definitely recommend anyone considering Lexus to have a chat with him! More

Report | Print

Raymond was the most incredible salesman! He got me exactly what I wanted and made this whole process super easy for me. With that being said, everyone at the dealership was insanely nice! Ki He got me exactly what I wanted and made this whole process super easy for me. With that being said, everyone at the dealership was insanely nice! Kindest people I’ve ever met! Best customer service. When my payments are done, I will definitely buy another car there! More

Report | Print

Wonderful facility and experience at this dealership! Everyone I interacted with was very helpful, knowledgeable, and friendly. Raymond Liang is an amazing sales associate who helped me with this purchas Everyone I interacted with was very helpful, knowledgeable, and friendly. Raymond Liang is an amazing sales associate who helped me with this purchase and made the whole process of buying from out of state very smooth. He kept me informed throughout the process, providing timely updates and ensuring I was comfortable and informed. 10/10 would fly in again (from TX!) to use dealership. More

Report | Print

After placing a deposit with our local Lexus dealer back in November we were told we were “several hundred” spots down the allocation list even after compromising with multiple exterior and interior color p in November we were told we were “several hundred” spots down the allocation list even after compromising with multiple exterior and interior color preferences for a GX 550. Months went by with no updates. When we followed up in March, we were told we had moved up by about 50 places and that we’d receive monthly updates going forward. We never received a single call. Frustrated, I expanded my search across Texas and neighboring states. Everywhere I looked, the situation was the same: long waitlists or outrageous markups—often $10,000 to $15,000 over MSRP. Then, by chance, I came across Raymond Liang at Lexus of Manhattan, who had posted multiple upcoming allocations. On March 26th, I reached out to Ray about a GX 550 that matched my wife’s exact specifications—not a backup, but the one she really wanted at MSRP. That same day, I placed a deposit and submitted the pre-qualification paperwork. From that point on, Ray kept me informed at every stage. He proactively sent screenshots of the vehicle’s status—from the build stage, to shipping vessel departure and arrival, to processing, trucking, and ultimately its arrival at the dealership. When the vehicle arrived, I flew to New York, completed the purchase on May 12th, arranged for cross-country transport, and flew back the same day. On May 15th my wife’s GX arrived in Texas less than two months from when I originally contacted Ray. It was that efficient. In over 30 years of buying vehicles, I’ve never experienced a more seamless, transparent, and stress-free transaction. No games. Just an honest business transaction. How refreshing! Ray and Rich Velija in Finance were exceptional—clear, knowledgeable, responsive, and genuinely enjoyable to work with. This is the first time I can say that purchasing a vehicle was actually a pleasure. I only wish Lexus of Manhattan were located in Texas—I’d never buy from anyone else. More

Report | Print

Amazing experience at Lexus of Manhattan. Everyone was incredibly kind and helpful and I never once felt pressured. Raymond was wonderful and kept us informed throughout the entire process. H Everyone was incredibly kind and helpful and I never once felt pressured. Raymond was wonderful and kept us informed throughout the entire process. He continues to follow up and check in, all around great person! More

Report | Print

Warren and the team at Manhattan Lexus made the purchase of my car the easiest transaction I have ever experienced. After being contacted by email with a truly great price, the purchased was processed and of my car the easiest transaction I have ever experienced. After being contacted by email with a truly great price, the purchased was processed and insured in 90 minutes. The actual car pick up could not have gone smoother, Warren took his time explaining all of the features of the car and answered all of my questions. The completion of the paperwork took about 10 minutes and would have gone quicker if we weren’t having such a great conversation. There was absolutely no pressure at all. I highly recommend Warren and Lexus of Manhattan. You get the best prices and highest level of customer service. More

Report | Print

I brought my first Lexus in 2021 from manhattan Lexus and it was the best experience I have ever had purchasing a vehicle. So I returned to the manhattan Lexus again and they did not disappoint when getting it was the best experience I have ever had purchasing a vehicle. So I returned to the manhattan Lexus again and they did not disappoint when getting my second car from them. My sales person Raymond Liang was a pleasure to work with and got me the best deal possible. He was great with communication and made this deal go really smooth. Thanks again Raymond I really appreciate all your help. More

Report | Print