Rich Wilson
Rich Wilson at Fred Martin Nissan

Rich Wilson

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

Contact Me
4.8
616 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

26 yrs, 7 mos

4.8

616 Reviews

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616 Reviews of Rich Wilson

January 31, 2026

Dealership Rating
Employee Rating

Joe, Josh, and Jeremy provided excellent service when purchasing my Frontier Pro-4X, making the process smooth and enjoyable. The timely installation of the additional add-ons of the receiver hitch and b More

by Staysharp02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

Fred Martin Nissan responded

We're happy to hear our team could get it done! Thank you so much for shopping with us and for taking the time to leave us 5-stars. Congratulations on your new Frontier Pro-4X and we look forward to seeing you again!

January 31, 2026

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Employee Rating

Very pleasant to deal with. Made sure all our concerns were addressed. Corey was super. Very professional as well as knowledgeable. More

by Rwb6262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Lynch, Corey Michalak

Feb 02, 2026

Fred Martin Nissan responded

We're happy to hear our team could help! Thank you so much for choosing our team and for taking the time to leave us 5-stars. Congratulations on your purchase and we look forward to seeing you again!

January 31, 2026

Dealership Rating
Employee Rating

Very pleased with Rich and the gentleman that help me Saturday when I picked it up More

by Alan Eskow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Fred Martin Nissan responded

We're happy to hear our team could provide a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!

January 15, 2026

Dealership Rating
Employee Rating

Everyone was so nice and helpful. Corey answered all my questions and made sure I was familiar with everything before leaving the lot. They gave me a great trade in on my car and hel More

by Ebair3245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2026

Fred Martin Nissan responded

We love to hear it! Thank you for your kind words and for choosing our team. Congratulations on your purchase and we look forward to seeing you again!

January 05, 2026

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I appreciate the staff they are always so helpful and never make me fell pressured or taken advantage it's like taking care of family that's how they welcome me and feel More

by dmaecrenshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Fred Martin Nissan responded

Thank you so much for your continued support of our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

January 01, 2026

Dealership Rating
Employee Rating

Very kind, friendly professional staff. Never pushy or overbearing. Helpful with all questions. Sales and service staff are fantastic to work with. More

by marames328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Fred Martin Nissan responded

We love to hear it! Thank you so much for choosing our team and taking the time to leave us this kind review. We look forward to seeing you again!

November 20, 2025

Dealership Rating
Employee Rating

I am very happy with Fred Martin Nissan service department Jim Phillips was great answering my questions and what exactly was going to be done He was very professional and courteous!!! More

by Peter Rink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Fred Martin Nissan responded

Thank you for your kind words and for your business! We look forward to seeing you again!

November 06, 2025

Dealership Rating
Employee Rating

Great customer service. Service advisor was friendly and helpful. Service was performed in a fair amount of time. More

by Kpowell899
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Reeves

Nov 10, 2025

Fred Martin Nissan responded

We're happy to hear our service team could get the job done right! Thank you so much for your business and for your 5-star review! We look forward to your next visit!

February 08, 2025

Dealership Rating
Employee Rating

Friendly and understanding. Joe made a very trying situation tolerable and successful. Very good service. More

by Cparkermeteor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Zavarelli

Feb 10, 2025

Fred Martin Nissan responded

We're happy we could turn a trying situation into a positive one! Thank you so much for your patience, your kind words, and for your business! We look forward to making you next experience even better!

December 30, 2024

Dealership Rating
Employee Rating

Had a problem when out of town. They worked me in the next day and fixed the issue. More

by Cs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Fred Martin Nissan responded

We're happy to hear we could get the issue resolved for you! Please let us know if there is anything else we can help out with. Thank you for your 5-star review and for your business!

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