Rich Wilson
Rich Wilson at Fred Martin Nissan

Rich Wilson

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.9
618 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

26 yrs, 8 mos

4.9

618 Reviews

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618 Reviews of Rich Wilson

February 18, 2026

Dealership Rating
Employee Rating

Fred Martin Nissan is a nice place, clean and well-run. I got an alignment, a brake fluid flush (get one of these Every Year and you will save yourself a huge amount of money, I’m not kidding!), and a cou More

by haroldsnissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Bailey

Feb 19, 2026

Fred Martin Nissan responded

We are thrilled to hear that our team continues to provide you with a great experience. Thank you so much for your continued business and for taking time to leave kind words about our team. Thank you again and we look forward to your next visit!

February 16, 2026

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Always kind and courteous . Got me in for appointment to match my schedule. Quick service More

by nojo4866
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Fred Martin Nissan responded

We love to hear it! Thank you for your business and for taking the time to leave us 5-stars! We look forward to seeing you again!

January 31, 2026

Dealership Rating
Employee Rating

Joe, Josh, and Jeremy provided excellent service when purchasing my Frontier Pro-4X, making the process smooth and enjoyable. The timely installation of the additional add-ons of the receiver hitch and b More

by Staysharp02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

Fred Martin Nissan responded

We're happy to hear our team could get it done! Thank you so much for shopping with us and for taking the time to leave us 5-stars. Congratulations on your new Frontier Pro-4X and we look forward to seeing you again!

January 31, 2026

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Very pleasant to deal with. Made sure all our concerns were addressed. Corey was super. Very professional as well as knowledgeable. More

by Rwb6262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Lynch, Corey Michalak

Feb 02, 2026

Fred Martin Nissan responded

We're happy to hear our team could help! Thank you so much for choosing our team and for taking the time to leave us 5-stars. Congratulations on your purchase and we look forward to seeing you again!

January 31, 2026

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Very pleased with Rich and the gentleman that help me Saturday when I picked it up More

by Alan Eskow
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Fred Martin Nissan responded

We're happy to hear our team could provide a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!

January 15, 2026

Dealership Rating
Employee Rating

Everyone was so nice and helpful. Corey answered all my questions and made sure I was familiar with everything before leaving the lot. They gave me a great trade in on my car and hel More

by Ebair3245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2026

Fred Martin Nissan responded

We love to hear it! Thank you for your kind words and for choosing our team. Congratulations on your purchase and we look forward to seeing you again!

January 05, 2026

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Employee Rating

I appreciate the staff they are always so helpful and never make me fell pressured or taken advantage it's like taking care of family that's how they welcome me and feel More

by dmaecrenshaw
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Fred Martin Nissan responded

Thank you so much for your continued support of our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

January 01, 2026

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Employee Rating

Very kind, friendly professional staff. Never pushy or overbearing. Helpful with all questions. Sales and service staff are fantastic to work with. More

by marames328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Fred Martin Nissan responded

We love to hear it! Thank you so much for choosing our team and taking the time to leave us this kind review. We look forward to seeing you again!

November 20, 2025

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Employee Rating

I am very happy with Fred Martin Nissan service department Jim Phillips was great answering my questions and what exactly was going to be done He was very professional and courteous!!! More

by Peter Rink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Fred Martin Nissan responded

Thank you for your kind words and for your business! We look forward to seeing you again!

November 06, 2025

Dealership Rating
Employee Rating

Great customer service. Service advisor was friendly and helpful. Service was performed in a fair amount of time. More

by Kpowell899
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Reeves

Nov 10, 2025

Fred Martin Nissan responded

We're happy to hear our service team could get the job done right! Thank you so much for your business and for your 5-star review! We look forward to your next visit!

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