Rich Wilson
Rich Wilson at Fred Martin Nissan

Rich Wilson

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
613 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 6 mos

4.8

613 Reviews

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613 Reviews of Rich Wilson

January 15, 2026

Dealership Rating
Employee Rating

Everyone was so nice and helpful. Corey answered all my questions and made sure I was familiar with everything before leaving the lot. They gave me a great trade in on my car and hel More

by Ebair3245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 05, 2026

Dealership Rating
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I appreciate the staff they are always so helpful and never make me fell pressured or taken advantage it's like taking care of family that's how they welcome me and feel More

by dmaecrenshaw
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Fred Martin Nissan responded

Thank you so much for your continued support of our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

January 01, 2026

Dealership Rating
Employee Rating

Very kind, friendly professional staff. Never pushy or overbearing. Helpful with all questions. Sales and service staff are fantastic to work with. More

by marames328
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2026

Fred Martin Nissan responded

We love to hear it! Thank you so much for choosing our team and taking the time to leave us this kind review. We look forward to seeing you again!

November 20, 2025

Dealership Rating
Employee Rating

I am very happy with Fred Martin Nissan service department Jim Phillips was great answering my questions and what exactly was going to be done He was very professional and courteous!!! More

by Peter Rink
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2025

Fred Martin Nissan responded

Thank you for your kind words and for your business! We look forward to seeing you again!

November 06, 2025

Dealership Rating
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Great customer service. Service advisor was friendly and helpful. Service was performed in a fair amount of time. More

by Kpowell899
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Reeves

Nov 10, 2025

Fred Martin Nissan responded

We're happy to hear our service team could get the job done right! Thank you so much for your business and for your 5-star review! We look forward to your next visit!

February 08, 2025

Dealership Rating
Employee Rating

Friendly and understanding. Joe made a very trying situation tolerable and successful. Very good service. More

by Cparkermeteor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Zavarelli

Feb 10, 2025

Fred Martin Nissan responded

We're happy we could turn a trying situation into a positive one! Thank you so much for your patience, your kind words, and for your business! We look forward to making you next experience even better!

December 30, 2024

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Employee Rating

Had a problem when out of town. They worked me in the next day and fixed the issue. More

by Cs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Fred Martin Nissan responded

We're happy to hear we could get the issue resolved for you! Please let us know if there is anything else we can help out with. Thank you for your 5-star review and for your business!

December 02, 2024

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Employee Rating

I was meet with competent and courteous service. They expedited.my repair in a timely fashion. More

by glennpelc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Master Technician John I think

Dec 02, 2024

Fred Martin Nissan responded

We're happy to hear we could get your vehicle fixed up and back on the road! Thank you for your kind words and for your business!

January 09, 2024

Dealership Rating
Employee Rating

Each visit to Fred Martin Nissan has always resulted in a positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are pla More

by DGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Fred Martin Nissan responded

We're happy to hear that we have consistently been able to provide you with a great experience. Thank you for your continued support and for taking the time to leave us 5-stars. We look forward to your next visit!

January 08, 2024

Dealership Rating
Employee Rating

They are very generous and respectful. My needs are always met when I go there. Such an awesome place. More

by Ssmith22066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine , Lou

Jan 09, 2024

Fred Martin Nissan responded

Thank you so much for your kind words about our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

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