Rich Wilson
Rich Wilson at Fred Martin Nissan
Refer Me

Rich Wilson

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

Contact Me
4.8
605 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

24 yrs, 9 mos

4.8

605 Reviews

Write a Review

605 Reviews of Rich Wilson

January 09, 2024

Dealership Rating
Employee Rating

Each visit to Fred Martin Nissan has always resulted in a positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are pla More

by DGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Fred Martin Nissan responded

We're happy to hear that we have consistently been able to provide you with a great experience. Thank you for your continued support and for taking the time to leave us 5-stars. We look forward to your next visit!

January 08, 2024

Dealership Rating
Employee Rating

They are very generous and respectful. My needs are always met when I go there. Such an awesome place. More

by Ssmith22066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine , Lou

Jan 09, 2024

Fred Martin Nissan responded

Thank you so much for your kind words about our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

December 27, 2023

Dealership Rating
Employee Rating

Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o More

by nripley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Hine

Dec 28, 2023

Fred Martin Nissan responded

We're sorry to hear about your experience and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your contact information and a description of your experience. We thank you for your review.

October 17, 2023

Dealership Rating
Employee Rating

I have a nice and very professional service today, thank you to Richard for his nice work . More

by carlosr1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Fred Martin Nissan responded

Thank you for your kind words about Rich and our team! We look forward to seeing you again!

Oct 17, 2023

carlosr1946 responded

yes

September 28, 2023

Dealership Rating
Employee Rating

The service was great, and the technician was friendly They were timely and attentive. Would recommend to my friends. More

by Dotenshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Fred Martin Nissan responded

Thank you for choosing us and for leaving us a 5-star review! Let us know if there is anything else we can help with! Thank you again and we look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Excellent truck, followed up with excellent service! Don't know if the truck or the service, or combo continues to keep this truck running without any break downs! Here again, excellent job!! More

by JEWELJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2023

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2023

Dealership Rating
Employee Rating

extremely rude, disrespectful not truthful dishonest doesn’t have good communication, skills, lacks empathy I would never go back there again in my life More

by ripruga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2023

Fred Martin Nissan responded

Thank you for bringing this to our attention. We were unable to find your email address in our system and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your name, contact information, and a description of your experience. Thank you for your review.

August 25, 2023

Dealership Rating
Employee Rating

Fast, convenient, and pleasant customer service. The work was done correctly. Waiting area I was clean, with fresh coffee More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2023

Fred Martin Nissan responded

Thank you, Bud, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 14, 2023

Dealership Rating
Employee Rating

They were very helpful and the car was done on time. We will use them again More

by JAMES@ACTIONPRINTINGOHIO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 15, 2023

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, James. We appreciate your business and hope to see you again soon.

July 13, 2023

Dealership Rating
Employee Rating

Good service repairs. Friendly service desk Repair done on time. Nice cashier. I was Satisfied. More

by DONNALOVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Fred Martin Nissan responded

We're glad to hear we were able to provide a good service experience! Thank you for choosing Fred Martin Nissan and for leaving us a kind review! We appreciate your business and we look forward to making your next visit even better!

1
...

Dealership Inventory (235 Vehicles)

new 2024 Nissan Rogue car, priced at $41,296
2024 Nissan Rogue
new
Gray exterior
CVT with Xtronic
AWD
new 2024 Nissan Altima car, priced at $31,340
2024 Nissan Altima
new
Silver exterior
CVT with Xtronic
AWD
new 2024 Nissan Kicks car, priced at $26,733
2024 Nissan Kicks
new
Gray exterior
CVT with Xtronic
FWD
new 2024 Nissan Altima car, priced at $33,655
2024 Nissan Altima
new
Red exterior
CVT with Xtronic
AWD
new 2024 Nissan Pathfinder car, priced at $50,252
2024 Nissan Pathfinder
new
Green exterior
9-Speed Automatic
4WD
new 2024 Nissan Rogue car, priced at $34,234
2024 Nissan Rogue
new
Silver exterior
CVT with Xtronic
AWD