Awful they know you don't qualify over the phone but they bring you into the dealership anyway with high hopes just to yell, belittle you and waste your time! Instead of telling you that you don't qualify they make you test drive the worse car on the lot (cheapest) only have 1 vehicle to choose from ( that needs work) and when you ask if there are other cars to look at this finance woman stands up at her desk and screams at you in front of EVERYONE in the showroom and makes you feel like a piece of crap. This my friends is how they get out of the "we will give you a free car if we can't get you financed" deal. Oh they can but you will get what they give you and nothing else at an astronomical amount and screw you on trade in. Tried to tell me that a car I purchased last year for 10K in great condition ( KBB value $4500 they would give me 2K thus causing such a high amount of Neg equity that you would have to be totally ignorant to accept this offer. So recap...waste time, rude,demeaning, and liars. Thank you.