Richard Brittingham | Page 83

Pure Satisfaction Every time I (we) deal with Alex, the process of obtaining a new vehicle is seamless. He is a pleasure to work with and is truly and assest to your de Every time I (we) deal with Alex, the process of obtaining a new vehicle is seamless. He is a pleasure to work with and is truly and assest to your dealership. He is profession and personable and knows how to get things done. Do not ever let this man go! More

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Thank you Everything was very professional. They were patient and easy to work with. The process was very smooth. It was a pleasure. I am happy ! Thank you Everything was very professional. They were patient and easy to work with. The process was very smooth. It was a pleasure. I am happy ! Thank you More

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Very good Salesman Arno are good very helpful very professional tell me what good for me and explain in full understanding. Answer my questions in full detail. Salesman Arno are good very helpful very professional tell me what good for me and explain in full understanding. Answer my questions in full detail. Take a lot of time to go over every detail More

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Extremely smooth experience I visited the dealership a couple of times before I made the final decision of purchasing my SUV and I was treated very well by all staff at all times I visited the dealership a couple of times before I made the final decision of purchasing my SUV and I was treated very well by all staff at all times.. I feel I was offered a fair deal and I am very satisfied with my purchase. More

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Professional, efficient, customer service above reproach. I recently purchased a new Mercedes from Mercedes-Benz of Princeton. Arno Orsini assisted me with what became one of the most outstanding experiences I recently purchased a new Mercedes from Mercedes-Benz of Princeton. Arno Orsini assisted me with what became one of the most outstanding experiences buying a vehicle. I intend on returning as it was effortless and enjoyable something I could never say until now when buying a vehicle. Thank you. More

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Superb white glove and easy transaction I dealt with Arno Orsini to purchase a custom ordered 2020 E450. He provided a white glove service from order thru delivery. He understood what was im I dealt with Arno Orsini to purchase a custom ordered 2020 E450. He provided a white glove service from order thru delivery. He understood what was important to me in terms of ease of transaction, options for the car, and communication preference and delivered to those expectations. I expect to be a long term customer as a result of Arno’s great attentive service. More

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Reception at service was hurried, polite but hurried. Loaner was perfect ( new, clean ) but mileage on loaner was more than indicated on paperwork so i was worried id have to answer for it. Receive initi Loaner was perfect ( new, clean ) but mileage on loaner was more than indicated on paperwork so i was worried id have to answer for it. Receive initial phone call from service the following day conveying to me what service was to be performed. Received another call that evening at 5 pm stating work was performed and my car was ready to be picked up. I stated that i was 90 minutes from you and currently at my business and could not possibly make it on time, was asked to be there in the morning and i again replied not possible as i have a business that requires my attention but could be there by 1:30 pm. The person on the phone, while courteous, was put off by my scheduling but consented. Arrived at 1:30 pm was greeted by service reception( different person from drip off ) paperwork complete, handed loaner keys over, was given my keys and told my car was out front. It wasnt, but was eventually located and driven to us out front. We requested someone familiar with the CarPlay function to make certain it worked properly, The young man was knowledgeable and after getting it to finally work admitted there seems to be a software issue. Not wanting to waste time and leave the car, i accepted it and drove off. Now i fully understand the difficulties in software compatibility, but i lease a Mercedes expecting perfection to be a matter of degree and not an attempt. I am in no way disappointed and look forward to a long relationship with my salesman and the Princeton dealership and service. This long winded explanation is not an attack but a constructive criticism of my recent experience. I own a business and i understand the complexities involved. Thank you in advance for addressing this and again its not a major contention but something that needs a bit of attention. Thanks again. More

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Dashboard LCD issue Within 15 minutes I was provided a solution to my problem without having to go to the dealer or schedule an appointment. Best service that I have ever Within 15 minutes I was provided a solution to my problem without having to go to the dealer or schedule an appointment. Best service that I have ever received from a dealership. More

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Vasil and staff were very quick and efficient. They helped me purchase my dream car without any problems! I would highly recommend them to anyone! helped me purchase my dream car without any problems! I would highly recommend them to anyone! More

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THEY MADE OUR PURCHASE SO EASY AND INFORMATIVE. EVERYONE AT THE DEALERSHIP MADE IT SO EASY AND ENJOYABLE. GEORGE. VISAL AND RICHARD WERE SO HELPFUL AND INFORMATIVE. THANK YOU SO MUCH SUE AND JO EVERYONE AT THE DEALERSHIP MADE IT SO EASY AND ENJOYABLE. GEORGE. VISAL AND RICHARD WERE SO HELPFUL AND INFORMATIVE. THANK YOU SO MUCH SUE AND JOE BERCAW More

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