Richard Brittingham
Richard Brittingham at Mercedes-Benz of Princeton
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Richard Brittingham

EQ Ambassador

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
810 Reviews

Owning and daily driving an old Mercedes-Benz since high school, has allowed me to gain a true appreciation for the effective and efficient German engineering put into all generations of Mercedes-Benz vehicles. Through my work as a Product Concierge at Mercedes-Benz of Princeton, I get to work daily with like-minded co-workers and customers who truly appreciate the meaning of the Mercedes-Benz slogan "The Best or Nothing!"

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

810 Reviews

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810 Reviews of Richard Brittingham

April 16, 2024

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Richard knows the product inside and out and was able to provide all the information we needed regarding the central information systems in the car. More

by David_S
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 16, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 16, 2024

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Excellent job during the transaction, alex Sheparin is a top one advisor, thanks so much! More

by remberto5267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Apr 16, 2024

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 16, 2024

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Really helpful and kind over the phone, explains things in a easy way to comprehend. Great customer service and have never had a bad experience here. More

by Bhw101
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 16, 2024

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 02, 2024

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Dale was the most down to earth sales representative. Very professional and kind. The journey for purchase was not rushed or coerced. Not once did he try to oversell or push options. Great experien More

by ken.kiernan
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dale Cook

Apr 05, 2024

Mercedes-Benz of Princeton responded

Thank you for sharing your feedback. It's really a pleasure to hear that our team was very professional and you received great customer service. Thanks again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 01, 2024

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The service by Aaron was great! He is very clear with the info nothing hidden and wants to help out! I will come back More

by cruzdario12
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pimental

Apr 05, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 01, 2024

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I’ve answered the review twice before because I feel so strongly about how terrific everyone there is. You’ve send this email to me at least six times and I worry that you didn’t get my prior reviews. I’m More

by sharondeblasio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Apr 01, 2024

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit. Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 29, 2024

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Highly recommend Princeton Mercedes. Concierge like sales and delivery experience. Highly communicative, transparent sales process and great delivery. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Apr 01, 2024

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 28, 2024

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Knowledgeable and friendly ataff been helpful for years of mercedes ownership. I give highest level of recommendation possible. More

by G_li888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 27, 2024

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Employee Rating

Richard Brittingham is excellent. Quite knowledgeable! Knows his stuff. He spent a lot of time to explain the availability of charging stations on the road. At time of delivery of More

by hs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2024

Dealership Rating
Employee Rating

Princeton team worked out Mercedes connect app services and took care of my GLE350. They go the extra miles for you More

by Mary Ann
Recommend Dealer
Yes
Mar 27, 2024

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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