Richard Candela | Page 2

The first time I went car shopping and did not feel pressure I have been looking to downsize from my previous car but didn't know what type of car I wanted. I found a car I was interested in online and called t I have been looking to downsize from my previous car but didn't know what type of car I wanted. I found a car I was interested in online and called to make an appointment. Maggie was patient with me and answered all my questions even before I agreed to schedule a time to come up from Boston and see the car. She never rushed me or was short on answers and made me feel more comfortable in knowing what I wanted in my car. I drove up to look at the car and test drive it; the car I was interested in was waiting for me and I was greeted at the door by Richard who asked about me and how I was doing before even beginning to talk about the car. Richard, like Maggie, was patient with my many questions and pointed out the many features of the car. During the test drive he was patient and kind and when it came to discuss buying the car I did not feel pressured and we had a give and take on the purchase. Once I decided to buy the car I was introduced to Anthony and even thought I kept calling him Steve he did not interrupt or correct me until I realized my mistake. Again, I did not feel pressured with Steve. Besides payment, we discussed several extended warranties and Steve did not try to sell me anything I did not want and he did not pressure me to make a decision. He kindly encouraged me to speak with my husband regarding the extras and when I did get back to him a couple of days later he made the follow-up paperwork simple and stress free. Maggie even brought the needed paperwork down to me to fill out and sign so I did not have to make the drive back up to NH. Even after the sale, I needed to follow up with some questions and Maggie, Richard and Anthony all gave of their time and expertise and still never rushed me or made me feel like a bother. I would definitely recommend Audi of Stratham, the drive is worth it, and Maggie, Richard and Anthony won't steer you wrong. More

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Quick and Helpful Sales Transaction I went into the dealer on snowy day. I had picked a car out already online and wanted to test drive it. The sales staff was quick to help me out. T I went into the dealer on snowy day. I had picked a car out already online and wanted to test drive it. The sales staff was quick to help me out. They were able to answer my technical questions with ease. I did purchase the car. The sales staff was helpful in getting the transaction done quickly. They happily gave me a ride from my house later in the day to pick up my new car. I would definitely repeat. More

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Everyone that I had contact with was friendly, knowledgeable and professional! One of the easiest buying experience’s that I have ever had. Thank you knowledgeable and professional! One of the easiest buying experience’s that I have ever had. Thank you More

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Very positive . Nick Ciminera was very knowledgeable and responsive, even on his days off. And Rich and Nigel both helped me out when coming in on Nick's days off . Nick Ciminera was very knowledgeable and responsive, even on his days off. And Rich and Nigel both helped me out when coming in on Nick's days off. More

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Great, knowledgeable staff Had a great experience! Really nice new building, helpful, friendly staff. Rich and Tyler know their stuff! Very little pressure, but still followed u Had a great experience! Really nice new building, helpful, friendly staff. Rich and Tyler know their stuff! Very little pressure, but still followed up really well. More

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Everything was very smooth, great experience! Chris Drew was very responsive, helpful and patient with me. I loved being able to take the car for an extended test drive ensuring it would fit in m Chris Drew was very responsive, helpful and patient with me. I loved being able to take the car for an extended test drive ensuring it would fit in my garage! Thanks for making it all a great experience! More

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Friendly and professional Our experience with Audi Stratham was great. The employees are friendly and professional. They are also knowledgeable and accommodating in explainin Our experience with Audi Stratham was great. The employees are friendly and professional. They are also knowledgeable and accommodating in explaining the many features of the vehicles. More

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Rich is great We were in a bit of rush when we went to purchase our car. Rich had it ready for us to look at as soon as we arrived . He was super knowledgeable abo We were in a bit of rush when we went to purchase our car. Rich had it ready for us to look at as soon as we arrived . He was super knowledgeable about the car, didn't put pressure on us to buy, and extremely patient explaining all the things to know about the car . Really great guy. In fact, I recommended him to one of our friends that is going to be car shopping in the near future. I did feel a bit bad for the gentleman doing the financing, seemed to be short staffed. All in all however, it was a great experience More

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Excellent The transaction had to be expedited quickly as it was the end of the month. Nick shifted into high gear and the whole process was quick and simple. The transaction had to be expedited quickly as it was the end of the month. Nick shifted into high gear and the whole process was quick and simple. He answered all my questions and went out of his way in making sure I was comfortable. He also came in on his day off for the delivery and took his time going over all features. More

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Selecting A4 Rich was thorough and very responsive They found the color and interior my wife wanted and got it for us from another dealer with no shipment charge Rich was thorough and very responsive They found the color and interior my wife wanted and got it for us from another dealer with no shipment charge Very high quality service More

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