Richard Carver

This is my second purchase through Mossy . They have always been very courteous and never pushy. I have been bringing my cars for service for many years and have always been satisfied with the They have always been very courteous and never pushy. I have been bringing my cars for service for many years and have always been satisfied with their work. More

Helpful 0

Report | Print

Just purchased my 3rd car, a 2022 Toyota Hatchback, from Mossy of Pacific Beach. I have never felt pressured from any personnel at Mossy, sales or services. James Contreras helped me with my purchase and he Mossy of Pacific Beach. I have never felt pressured from any personnel at Mossy, sales or services. James Contreras helped me with my purchase and he was extremely chill. Thank you James. More

Helpful 0

Report | Print

Richard caver price gouges look out for this sleez. . never going back. Multiple items not needed. . never going back. Multiple items not needed. More

Helpful 0

Report | Print

Worst place to take your vehicle for repairs. They quoted 300. For brakes and roters with tax out the door in an hour. My bill came to 600. For breaks and they had me car for 10 hours. They quoted 300. For brakes and roters with tax out the door in an hour. My bill came to 600. For breaks and they had me car for 10 hours. More

Helpful 0

Report | Print

100k bumper to bumper no good Bought a 2015 Toyota Tacoma drove it off the lot and it was making some noise scheduled service and told them I read reviews on the issue and it was t Bought a 2015 Toyota Tacoma drove it off the lot and it was making some noise scheduled service and told them I read reviews on the issue and it was the weather stripping that vibrates after 70 miles per hour they said they could not drive that fast so they could not diagnose the problem and fix the issue very disappointed that I purchased a hundred thousand bumper to bumper warranty and it did not cover this neither the fact that I bought the car a week ago I would not recommend this company to anyone More

Helpful 0

Report | Print

Salesman did a great job Great job by salesman and service dept. I Would recommend them to anyone Interested in a Toyota. Alan Ferreira and Richard Carver are to be commende Great job by salesman and service dept. I Would recommend them to anyone Interested in a Toyota. Alan Ferreira and Richard Carver are to be commended More

Helpful 0

Report | Print

PoorMaintenance Erroneous Charges Invoice number: R060687755:01 Dated 3-12-2018 Mileage Date in: 103,544. Service Advisor: R C Requested Vehicle 100K excluding the tune-Up. Invoice number: R060687755:01 Dated 3-12-2018 Mileage Date in: 103,544. Service Advisor: R C Requested Vehicle 100K excluding the tune-Up. I have a problem with the quality of work performed and charges for work not accomplished. I was led to believe fluids were topped off using , Avalon Super Long Life Coolant (Pink), Quantity 2 $43.78, Labor 56.00 Hazwaste Disposal: $10.00 Brake fluid was still at the Low mark. Upon visual check at my residence I discovered the above was not accomplished. Hence I paid $187.61 for partial maintenance missed my VA Hospital Appointment I am extremely unsatisfied with the whole situation and require amends as soon aspossible. With behavior as these “Brand” and reputation is at risk. More

Helpful 1

Report | Print

Great service department Professional, clean, friendly, convenient and reasonable prices! I recommend giving mossy a try for your next service. The lobby is also very nice Professional, clean, friendly, convenient and reasonable prices! I recommend giving mossy a try for your next service. The lobby is also very nice in case you want to wait. More

Helpful 0

Report | Print

New Vehicle Purchase I would like to thank Uriel and Alan for their excellent customer service! Your customer care staff is greatly appreciated for their speedy and effi I would like to thank Uriel and Alan for their excellent customer service! Your customer care staff is greatly appreciated for their speedy and efficient services. This has been an outstanding experience purchasing a new vehicle. Thank you, -H More

Helpful 0

Report | Print

Mossy Toyota Mission Bay Service Department Richard Carver at Mossy Toyota Mission Bay Service Department is the best. He is always very professional and friendly. Gets me in and out exactly Richard Carver at Mossy Toyota Mission Bay Service Department is the best. He is always very professional and friendly. Gets me in and out exactly as promised. More

Helpful 0

Report | Print