Richard Castillo

Richard is AMAZING and always takes to best care of my car. He is the reason I return to the dealership time and time again. He represents Findley in the most knowledgeable, professional, caring way I car. He is the reason I return to the dealership time and time again. He represents Findley in the most knowledgeable, professional, caring way I have ever seen at ANY dealership. More

by TERRI.ESTRADA Verified Customer Verified Customer

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I’ve always had respect for John Barr and what he has done with Findlay Toyota you can add Richard to that list. done with Findlay Toyota you can add Richard to that list. More

by RAYMAN27 Verified Customer Verified Customer

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Came in for a Green Service and left with a new Torque Mount and a new CV boot. Unfortunately these things are going to break down. It’s a 2013 Venza. I love this SUV and I really haven’t had any issue Mount and a new CV boot. Unfortunately these things are going to break down. It’s a 2013 Venza. I love this SUV and I really haven’t had any issues with this vehicle. More

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I found Richard Castillo friendly and efficient in taking care of my recall repair. It was a comfortable wait in the customer waiting area. care of my recall repair. It was a comfortable wait in the customer waiting area. More

by LYNNODO Verified Customer Verified Customer

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Trash bad customer service from the front office Lady trash the way she treats customers trash the way she treats customers More

by ERVIN.MCQUEEN Verified Customer Verified Customer

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I went in because my "low tire" icon was on. A large screw type nail was found to be the culprit and because of the angle, a patch job would not work. Richard was very helpful. The tire I wan A large screw type nail was found to be the culprit and because of the angle, a patch job would not work. Richard was very helpful. The tire I wanted was not in stock but he found one that could be delivered the next morning. Leaving my car at the dealership gave me no transportation for the evening. He comped me a rental. I was on my way and returned the next afternoon to retrieve my car with its new tire. However, I do miss the free car wash option that you once offered. More

by JHM440 Verified Customer Verified Customer

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Service Advisor and department is awesome. Don't like the constant, unsolicited pressure to upgrade my car (with cars you don't even have in stock) by random sales agents. Don't like the constant, unsolicited pressure to upgrade my car (with cars you don't even have in stock) by random sales agents. More

by BEARMONSTER Verified Customer Verified Customer

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I’m very happy about my service with Findly Toyota at the East Gate branch. They offer uber ride option for the waiting period. They also are negotiable with my service prices. I just love this dealer ship o East Gate branch. They offer uber ride option for the waiting period. They also are negotiable with my service prices. I just love this dealer ship over others with their exceptional great services. They set the bar really high for others to learn from. Thank you again for your excellent service. More

by SZHANG2 Verified Customer Verified Customer

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We're from Hawaii, and this was our First service in Vegas. Toyota is always been WONDERFUL! Vegas. Toyota is always been WONDERFUL! More

by AMYC808 Verified Customer Verified Customer

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Richard Castillo has been my service tech for years. I trust him and the recommendation made for my car and do them as soon as possible. He is a great asset to Findlay Toyota and it is one of the reason I trust him and the recommendation made for my car and do them as soon as possible. He is a great asset to Findlay Toyota and it is one of the reasons I continue to take my car there for it's service needs. Trudy More

by TRUDYCAKES67 Verified Customer Verified Customer

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