Richard Castillo

Awesome service and care. Efficient, if something not completed immediately addresses. I would recommend to anyone neededing a car!! Efficient, if something not completed immediately addresses. I would recommend to anyone neededing a car!! More

by FCOVITT Verified Customer Verified Customer

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Have a 99 Sienna that Findlay replaced the motor and transmission several years ago and they did an excellent job. Took my 94 Camry to a competitor a year ago (04/2024)for a oil change and they recomm transmission several years ago and they did an excellent job. Took my 94 Camry to a competitor a year ago (04/2024)for a oil change and they recommended several expensive repairs. I waited a year, and took the Camry to Findlay Toyota for a oil change and second opinion on the previous recommended repairs. Findlay's mechanic said that none of the recommended repairs were necessary which confirmed my decision to wait for a year because the car seemed fine to me. I trust Findlay and Richard to do quality work. More

by Aloha Bro... Verified Customer Verified Customer

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I always reach out to Richard every time I go to Toyota. He helps me save money and time to get back to whatever I need to do. I think I found the best service representative not only in Toyota but in all c He helps me save money and time to get back to whatever I need to do. I think I found the best service representative not only in Toyota but in all car dealers that I'd been to in America. More

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Thank you and great service and will come back when it time to next serbice time to next serbice More

by USAF THUNDERBIRD Verified Customer Verified Customer

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Toyota is a Great Dealership, About Richard Castillo his one of the best Service Consultant in toyota Henderson amd he knows what his doing amd explained everything to Customer one of the best Service Consultant in toyota Henderson amd he knows what his doing amd explained everything to Customer More

by WILSONTELMO_36 Verified Customer Verified Customer

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Mr. Castillo was very professional and courteous. He kept me apprised of what was happening and of the costs involved. I am very satisfied with the way I was treated and how the services were performed kept me apprised of what was happening and of the costs involved. I am very satisfied with the way I was treated and how the services were performed. More

by srspinner Verified Customer Verified Customer

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Richard is AMAZING and always takes to best care of my car. He is the reason I return to the dealership time and time again. He represents Findley in the most knowledgeable, professional, caring way I car. He is the reason I return to the dealership time and time again. He represents Findley in the most knowledgeable, professional, caring way I have ever seen at ANY dealership. More

by TERRI.ESTRADA Verified Customer Verified Customer

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I’ve always had respect for John Barr and what he has done with Findlay Toyota you can add Richard to that list. done with Findlay Toyota you can add Richard to that list. More

by RAYMAN27 Verified Customer Verified Customer

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Came in for a Green Service and left with a new Torque Mount and a new CV boot. Unfortunately these things are going to break down. It’s a 2013 Venza. I love this SUV and I really haven’t had any issue Mount and a new CV boot. Unfortunately these things are going to break down. It’s a 2013 Venza. I love this SUV and I really haven’t had any issues with this vehicle. More

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I found Richard Castillo friendly and efficient in taking care of my recall repair. It was a comfortable wait in the customer waiting area. care of my recall repair. It was a comfortable wait in the customer waiting area. More

by LYNNODO Verified Customer Verified Customer

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