Richard Castillo

Richard is amazing employee. He explained well what to be taken care of our car. Keep it up Richard. See you next year for the next maintenance of the car of our kids. He explained well what to be taken care of our car. Keep it up Richard. See you next year for the next maintenance of the car of our kids. More

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fixed the issue with no problems, always professional interactions. Friendly service and sales did not constantly bug me interactions. Friendly service and sales did not constantly bug me More

by SWARTY40 Verified Customer Verified Customer

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Word’s cannot express the happiness I have always gotten when I work with Tommy! when I work with Tommy! More

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I only take my Scion FR-S to this dealership. I am confident my car will be taken care of and my service tech Richard Castillo is very helpful. We review the service recommendations so I can budg I am confident my car will be taken care of and my service tech Richard Castillo is very helpful. We review the service recommendations so I can budget to get what is needed done ASAP. More

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Richard was great, he went above and beyond in helping me with getting the Toyota app working for me. I bought the car new, but the dealer's sales rep (in SoCal) could not get the app working, so I eventual with getting the Toyota app working for me. I bought the car new, but the dealer's sales rep (in SoCal) could not get the app working, so I eventually forgot about it (until now). We spent quite a bit of time on the phone with Toyota, and we eventually found out that the owner's name had to be reset on Toyota's end. This was completed the same day, and the app is working now. A special thanks to Richard for all of his help. More

by GANN_MAN2000 Verified Customer Verified Customer

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No problems encountered. We were greeted immediately and service was completed with 2 hours of arrival. We were greeted immediately and service was completed with 2 hours of arrival. More

by PPINKCO Verified Customer Verified Customer

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Excellent service, no problems encountered. Will be coming back for maintenance. Everybody were so helpful and nice. Will be coming back for maintenance. Everybody were so helpful and nice. More

by THRICIA_BONAAGUA Verified Customer Verified Customer

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Thank you for your service and the friendly welcome hospitality from the family of Toyota. hospitality from the family of Toyota. More

by ANGIE122785 Verified Customer Verified Customer

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Good work done here, but price is getting out of control. I never have any problems with the staff, they do a great job. But getting up close to $1000 for routine maintenance isn't going to work for most of I never have any problems with the staff, they do a great job. But getting up close to $1000 for routine maintenance isn't going to work for most of us, and some rethinking about the price points in a failing economy is going to have to take place if you don't want to lose business to outside. More

by JOHN.CURRY Verified Customer Verified Customer

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Findlay Toyota of Henderson gives quality service. Starting with making the appointment,it is easy to do. Next upon arrival the greeter is kind and retrieves the service advisor. My service advisor Tr Starting with making the appointment,it is easy to do. Next upon arrival the greeter is kind and retrieves the service advisor. My service advisor Trever was professional in every step of my service this year. More

by WMCCLELLAND1 Verified Customer Verified Customer

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