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Richard Gatthenji
Richard Gatthenji, Service Advisor, Nissan of Bakersfield
4.9

Richard Gatthenji

Service Advisor

Nissan of Bakersfield

2800 Pacheco Rd
Bakersfield, CA 93313

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Dealership Experience

2 yrs, 5 mos

Industry Experience

14 yrs, 11 mos

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68 Reviews of Richard Gatthenji

September 23, 2018

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"Excellent Customer Service!!!"

- barriosyari69 Verified Customer

Richard was extremely helpful! Definitely my go to person from now on ! He will definitely help you out the best he can !!! You rock Richard!!

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Yes

September 21, 2018

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"Service/Maintence"

- jccsaviornissan Verified Customer

Engine light on saying service soon. Had repairs done, August 13 th. 2018, and need serving again Sept. 15th for crank shaft after engine light saying check a month later after having service maintenance done in august and yhis was missed.

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Yes

Other Employees Tagged: Jesus Talamantes

September 21, 2018

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"Excellent service"

- Nardeepkaur Verified Customer

I went for battery change and Richard helped me . He gave me excellent service . He just took an hour to fix the problem. I recommend his service.

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Yes

September 20, 2018

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"Oil change "

- albertotejeda Verified Customer

He was the kind and generous person, and he guide me to get shuttle ride and offer me the shuttle after words. Richard explain to me in details of the my services.

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Yes

September 20, 2018

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"Service "

- holguinc Verified Customer

Richard was very helpful and I appreciated that he called me the next day to follow up on my visit. He was friendly and helpful.

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Yes

September 16, 2018

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"30K Miles Maintinance"

- jackson.napier.jn Verified Customer

My service person did an amazing job dealing with my car, and showed that he cared about my thoughts and experience. Only took a couple hours.

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Yes

September 14, 2018

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"Very good"

- salvadorjuarez Verified Customer

Service was very good, the person who attended me was very attentive and very friendly, he also answered all my questions. I will came back soon.

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Yes
Sep 14, 2018

Nissan of Bakersfield responded

Salvador. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

September 12, 2018

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"Friendly, great personality, professional"

- Tabings23

Richard greeted me with a smile on his face as soon as I came in to have an oil change. He inspected my car prior to make sure everything was in working order. Extremely friendly, great personality, great customer service and very professional made my experience more enjoyable.

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Yes
Sep 14, 2018

Nissan of Bakersfield responded

Tabings. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

September 08, 2018

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"Great Service=Great Experience!"

- MyAltima Verified Customer

Richard Gatthenji was very professional and efficient, from the moment he greeted me to check in my car to the time I picked up my car. He explained the servicing process for my car and let me know what time it would be ready, which I really appreciate because I like to stay updated on my car.

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Yes
Sep 14, 2018

Nissan of Bakersfield responded

MyAltima. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

September 01, 2018

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"Car owner for 50 years. "

- kjamba Verified Customer

Best service so far ever! Nicest people. Great experience. Everything was done quickly and efficiently. My car was ready in a timely manner. Nice job everyone!

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Yes
Sep 14, 2018

Nissan of Bakersfield responded

Kjamba.Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

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