Richard Guide

I brought my Transit connect 2022 Van in for A/C repair. ... and so began the most sick Sevice rep and a proposed bill for repairs I DID NOT NEED !!!! After takin else where... all I needed was "FREE ON" $2 ... and so began the most sick Sevice rep and a proposed bill for repairs I DID NOT NEED !!!! After takin else where... all I needed was "FREE ON" $200.00 The sent me the proposed work order : $3397.60 !!!!! LOOK AT VAN $399.99 AC Coolant 299.99 fuel injection 195.00 engine mount 482.75 compressor 1502.70 fue injection ser 2nd charge 259.95 spark plugs (6) 513.00 ALL PADDED NOT NEEDED AMAZING HOW THEY TRIED TO RIPE ME OFF !!!!!!!!!!!! SERVICE DEPT ARE CROOKS !!!!!!!!!!!S STAY AWAY ...... More

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BUYER BEWARE! !!! PLEASE READ ENTIREL! RETAIN AN ATTORNEY BEFORE PURCHASING NEW OR UESED VEHICLE FROM THIS DEALERSHIP... I started looking for a new used vehic !!! PLEASE READ ENTIREL! RETAIN AN ATTORNEY BEFORE PURCHASING NEW OR UESED VEHICLE FROM THIS DEALERSHIP... I started looking for a new used vehicle over 2 months ago. I found what appeared to be beautiful 2020 AUDI SQ7 with under 48,000 miles. It took nearly 3 weeks to get the dealership to the negotiated price, they were squabbling over $660. I had the displeasure of speaking to 4 sales associates, 2 slaes managers and one General Manager. There is absolutely NO COMMUNICATION between any of the workers there. 2 of the sales associates assigned to me either quit or were terminated in a 3 week period. Once total cost was agreed upon as a buyer, I did my due diligence in making sure that certain services were completed before I picked up the vehicle. Keep in mind I purchased this vehicle 250 miles from Delray. I wanted to make sure that all of the necessary flushes were completed, recalls were attended to and most importantly the Android Auto/Apple Car play USB-C connections worked properly with no issues. I was assured that this car went through a 125 point inspection and things that needed to be addressed were. Mind you; Greico Ford had this vehicle for approximately 1 year before I purchased it. I was told that the brakes were done (Using after-market parts), which in an Audi is HIGHLY DISCOURAGED. Knowing this fact and that I am going to have to replace the brakes and rotors in a year I still decided to purchase the car, because the terms were just right. When I got to Greico Ford, the car was detailed and ready for test drive. I started it up and drove around the block with my fourth sales associate. The car was smooth, there was some crackling coming from the speakers which the sales associate said that was normal. He not knowing that I am a sound engineer I know that crackling is NOT normal. The crackling comes and goes. That is not the major issue. As I am finishing signing my paper work, I get into the car and start to set the car setting to my needs. With the Second Sales manager out there with, I plugged in my android device into the USB-C port and within seconds, I get a critical error message stating there is moisture in my phone and that I need to disconnect immediately. So I did, and we plugged his phone in and he said that only happens when there is moistiure in the phone and it is very humid in Delray. I said that is not an excuse, I need this rectified, this is why I am purchasing the vehicle, knowing that this car is NOT equipped with BLUETOOTH Android Auto, ONLY USB Connections. This manager told me that the deal is done and they will take care of it. I get the car home and straight to an AUDI dealership because there is still an open recall. I have Audi do a through check of the vehicle, and they report, that the car had been in an accident, and the front bumper clips were broken and there is signs of glue holding the bumper in place. The front sensors were damaged and needed to be replaced and the Android Auto USBs were definitely damaged and needed to be replaced. The air filter was torn and original (Filthy) and the transmission fluid was gritty and only half full. There was an oil change performed to ensure the correct oil is being used and the tires were just under the state legal limit for sale, which means they need to be replaced. I contacted the manager who said it was out his hands and he could only pass the message along. It has been nearly 3 weeks, and over $3,000 in repairs and I can't get any manager on the phone. I have contacted and retained an attorney to rectify this situation. In Summation, Grieco Ford is a SCAM, they are selling cars that do not meet state and federal regulations when selling a car and they HIDE behind selling a car "AS IS" even when they give you their word that they will "TAKE CARE OF IT." The hide. Grieco FORD you should BE ASHAMED OF YOURSELVES. . . More

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I purchased a brand new Ford maverick in May 2024, it has less than 10,000 miles and the key broke. FORD will not stand behind their keys. I’ve read all over the Internet where they break constantly and our less than 10,000 miles and the key broke. FORD will not stand behind their keys. I’ve read all over the Internet where they break constantly and our junk. Grieco FORD does not stand behind their product either. I’m quite disappointed. I highly recommend you buy a Toyota or a Nissan Ford doesn’t stand behind their products. More

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Sebastian rolled out the red carpet and even picked me up at TriRail since I was coming from WPB to Del Ray for the purchase. Knowledgeable, friendly and helpful young man! at TriRail since I was coming from WPB to Del Ray for the purchase. Knowledgeable, friendly and helpful young man! More

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From the moment i walked into the dealer i was greeted by a friendly greeter my sales person Sebastian Rodriguez came over immediately to welcome me. Sebastian was kind, considerate as well as knowledgeable a friendly greeter my sales person Sebastian Rodriguez came over immediately to welcome me. Sebastian was kind, considerate as well as knowledgeable and did not use any hard sell tactics. Working with Sebastian was a pleasure. He helped me narrow down my search and made my first time experience a real pleasure. I would highly recommend Sebastian Rodriguez and Grieco Ford for your auto needs!!!! More

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They are completely dishonest, not transparent and a xxxx xxxx. Please, keep away from them! I bought a 2021 Eco Sport paid cash and they made a collectible agency to contact me! xxxx. Please, keep away from them! I bought a 2021 Eco Sport paid cash and they made a collectible agency to contact me! More

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I made the car buying process smooth and easy. He had everything prepared for me, so the process was super fast and James good salesman sale me the car as online offer. Thank you to the Greico tea He had everything prepared for me, so the process was super fast and James good salesman sale me the car as online offer. Thank you to the Greico team and James for the immaculate service! More

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If it would allow a Zero Star Rating, I would go with that. Made an online inquiry to purchase a vehicle and an outsourced "offsite" person called me to make an appointment to see the car. When I actuall that. Made an online inquiry to purchase a vehicle and an outsourced "offsite" person called me to make an appointment to see the car. When I actually talked to someone from the dealership, Justin took my info and then passed it to Melissa. Melissa re asked me all the same information I had already provided to Justin. Melissa kept pushing for me to come in and said management did not "feel comfortable" providing me an offer on my trade in without seeing it in person. So how are online transactions with home delivery done? I provided my VIN and photos of the vehicle; I wanted an Out the Door Price before driving 4 hours to the dealership and wasting my time. They constantly played the numbers game which is the opposite of what the online pricing says, no hassle upfront pricing. They acted like they were doing me a favor honoring the online $1000 off coupon I was entitled too, then they turned around and added a $983.56 PDI charge on top of the vehicle, I have the worksheet to prove it. They wanted to play games with the numbers when their website literally spells out every single charge that's included and not included, said she would remove a $700 LoJack system to lower the price of the vehicle for me, online says it and 2 years of activation are INCLUDED in the quoted price of the vehicle, not saving me anything. Called me to say they made a mistake that vehicle has already been sold but they had a Platinum instead. Dishonest as they come, I just bought a new F150 down the street at Autonation Ford 45 days ago, guess that's where I will be heading to buy my Expedition. They provide upfront pricing fair dealer fees and don't have add Ons and play around. More

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Hassan made the car buying process simple and easy. He had everything prepared for me, so the process was super fast. Thank you to the Greco team and Hassan for the immaculate service! He had everything prepared for me, so the process was super fast. Thank you to the Greco team and Hassan for the immaculate service! More

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Bervens is awesome! Great service I will always recommend him in the future, great service Great service I will always recommend him in the future, great service More

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