Amazing help with the purchase of my F-450, Victoria was
the best help possible
the best help possible
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by keithfame12
Other Employees Tagged:
Victoria
Jun 18, 2024 -
Grieco Ford of Delray Beach responded
Hi keithfame12, we're thrilled to hear about your positive experience with Victoria and the purchase of your F-450. We always strive to provide the best possible service to our customers. Thank you for choosing us for your purchase and for taking the time to leave a review. Enjoy your new vehicle!
I have a vehicle diagnostic tester.
You plug it into any vehicle and it tells you the malfunctions with an error code. When I bought the truck, I tested it and it said that the 6th inje
You plug it into any vehicle and it tells you the malfunctions with an error code. When I bought the truck, I tested it and it said that the 6th injector needed to be changed. I went to the service center and they said it wouldn't be possible with your determination, we will test it for 200 dollars, I agreed. Then the service staff deducted a 7500 dollar service fee and advised me to return the car. Then he wrote in the report that the customer did not accept the repair. In addition, they did not finish the job that they said would be completed in 24-48 hours, and they did not respond to text messages and phone calls. A week later, I went to the service, they kept me waiting for hours and gave me my car without doing anything and charged me 500 dollars.
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by tonygozet
Service Price Transparency
Jun 11, 2024 -
Grieco Ford of Delray Beach responded
Thank you for bringing your recent experience to our attention. We understand your frustration regarding the diagnostic process and the subsequent communication issues you encountered. We take all feedback seriously and would like to address your concerns directly. Please reach out to Holger Freiman, Service Manager, via email at holger@griecocars.com.
I put one star because there is no other lower rating.
I am very disappointed with the attention and repair service of my vehicle. They did not keep a given word, they took many days to give me informati
I am very disappointed with the attention and repair service of my vehicle. They did not keep a given word, they took many days to give me information about the repair of the vehicle, they changed spare parts at random (charging very high amounts for each repair) and in the end they did not solve the cause of the problem on two occasions.
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by albertoadriver
Service Price Transparency
Other Employees Tagged:
Darlene
Mar 25, 2024 -
Grieco Ford of Delray Beach responded
We sincerely apologize for the negative experience you had with our repair service. Your feedback is invaluable to us, and we are deeply sorry for any inconvenience or frustration caused. To investigate the matter further, please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com.
Mar 25, 2024 -
albertoadriver responded
I already did it at the beginning of last week but, to date, I have not had any response from this person. I will send the General Manager the email again to see if, at least, he has the courtesy to answer me.
Love my Cobra snake!
Great experience with their team. They explained everything about the car in detail.
Great experience with their team. They explained everything about the car in detail.
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by Ford Freak Calixto
Other Employees Tagged:
Christopher Plasencia
Aug 29, 2023 -
Grieco Ford of Delray Beach responded
It's truly wonderful to hear that your time at our dealership was exceptional!
Bearing in mind that this is a dealership I rate them
highly on many aspects …
highly on many aspects …
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by Johnpwinter11
Aug 25, 2023 -
Grieco Ford of Delray Beach responded
We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.
My salesman, Tanner Franskousky is the best.
Very customer service oriented, honest and trustworthy. The showroom is immaculate and very comfortable. There was good inventory to choose from.
Very customer service oriented, honest and trustworthy. The showroom is immaculate and very comfortable. There was good inventory to choose from.
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by cathylewisrealtor
Aug 22, 2023 -
Grieco Ford of Delray Beach responded
We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.
It was the quickest transaction I’ve had buying a car.
Not too much going back and forth. I thought it was a fair deal and I love the SUV
Not too much going back and forth. I thought it was a fair deal and I love the SUV
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by Will
Aug 22, 2023 -
Grieco Ford of Delray Beach responded
It's truly wonderful to hear that your time at our dealership was exceptional!
I went into Greico Ford to look at cars as my lease was
snout to end. I was greeted by Tanner who was friendly, knowledgeable and respectful. I never felt pressured and I planned to look at other cars bu
snout to end. I was greeted by Tanner who was friendly, knowledgeable and respectful. I never felt pressured and I planned to look at other cars but I fell in love with the Mustang and was ready fora change and Michael (the manager) and Tanner and Donovan (finance) made it easy and fun. I left the dealership with a new car!
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by Closetco
Aug 22, 2023 -
Grieco Ford of Delray Beach responded
We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.
Good people we got the car we what it my wife told them
what we are looking for he told us let me check he got the perfect medium SUV
Thank you Hassan
what we are looking for he told us let me check he got the perfect medium SUV
Thank you Hassan
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by joseturbot
Other Employees Tagged:
Hassan
Aug 17, 2023 -
Grieco Ford of Delray Beach responded
We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.
Best car buying experience we’ve ever had.
Would recommend to everyone. Excellent car dealership.
Would recommend to everyone. Excellent car dealership.
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by wlievens
Other Employees Tagged:
Andrew Speidel
Aug 11, 2023 -
Grieco Ford of Delray Beach responded
We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.