Richard Heuser
Richard Heuser at Truck City Ford
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Richard Heuser | Page 2

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Richard Heuser

November 21, 2023

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Employee Rating

Greeted me immediately. Asked how he could help. Great service. Nice waiting area. Didn’t wait long. Thanks More

by BSAILORSKS
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Recommend Dealer
Yes

November 21, 2023

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Richard was awesome and kept me updated throughout the repair. He shared good news and bad news upfront so there was no confusion what was covered or not. More

by HENRYRLANGE
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Recommend Dealer
Yes

November 15, 2023

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Great job. Dropped me off at work and picked me back up when it was done. Was done early and done correctly. Convenient, friendly, and easy. More

by HERBINMJ
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis

November 13, 2023

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This review requires that I have to think for a living but I an say that the service was great. More

by RSTOKES0
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Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan

November 13, 2023

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Richard is the best advisor you have. Make sure to give him a big raise! More

by RHEUSER70
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Recommend Dealer
Yes

November 13, 2023

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Total confidence in the work product of this shop and its ability to meet customer needs. More

by P58CAMERON
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Recommend Dealer
Yes

November 13, 2023

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Waited on site while a safety recall was programmed into the vehicle. Good communication while I waited. More

by DA07692
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Recommend Dealer
Yes

November 10, 2023

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Everything we discussed was completed as we discussed, took one extra day for parts to be ordered More

by TROSS57
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Recommend Dealer
Yes

November 10, 2023

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Outstanding service experience. Richard Heuser went above and beyond to service the vehicle and get necessary repairs completed in a timely manner. Resolved all concerns in a profes More

by dayers705
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Recommend Dealer
Yes

November 10, 2023

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I really appreciated Richard Heuser’s excellent customer service skills when I brought my Bronco Sport in for service. His friendly approach turned what could have been a tedious experience into a very ple More

by STEVE JANDA
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Recommend Dealer
Yes

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