Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 35

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

Write a Review

395 Reviews of Richard Lanci

November 21, 2022

Dealership Rating
Employee Rating

Ben is not only an asset and knowledgable about the BMW Product, but a cool gent to know. Will chat, take time to educate and give good vibes, just stopping in for service. Shall I say less? Look for h More

by RaJuR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco D'Ambruoso, Joe Baker, Berj Yeretzian, Edward Maguire, Ben Ammar , Michael Fastman, Nick Zimmermann, Mike Abrams...Sold me 2 Beemahs!!!

Nov 23, 2022

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope to be of service to you again! Take care!

November 21, 2022

Dealership Rating
Employee Rating

Ben Ammar & Frank Excellent service I recommend BMW of fort Washington for anyone looking to buy or services More

by Miguel23gamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Menna, Ryan Young, Ben Ammar , Michael Fastman

Nov 23, 2022

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! Thanks again for the recommendation, and have an amazing day!

November 18, 2022

Dealership Rating
Employee Rating

I am with BMW of FW for 22 + years. Excellent service always. Want to mention with highest prize Ben Ammar, Dave Reedman, Jim Kostak, Rick Lanci and Michael Fastman. But especially Ben More

by Andrei Shpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

BMW of Fort Washington responded

Hi Andrei, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 16, 2022

Dealership Rating
Employee Rating

Ben was great. Amie was very helpful. I recommend friends to BMW fort Washington. Excellent service and customer care More

by Emin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

BMW of Fort Washington responded

Hello Emin, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

November 12, 2022

Dealership Rating
Employee Rating

Frank Menna is just terrific ! He is very customer service oriented. He answers all your questions and makes sure you are completely satisfied before you leave the dealer service c More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

BMW of Fort Washington responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle.

November 12, 2022

Dealership Rating
Employee Rating

Ben Ammar and Frank Menna provided excellent service! I recommend BMW Fort Washington for car service! More

by Lindseyburstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar , Michael Fastman, Joo Yeon Park

Nov 18, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 11, 2022

Dealership Rating
Employee Rating

Ben Ammar, Jim Kostack, Ryan Young, Rich Lanci, Frank Menna, Mike Fastman and JP Dunphy. What a fantastic Service team! Ben Ammar was outside when he saw my car needed an inspection sticker, they not onl More

by DrivingDad
Recommend Dealer
Yes

Other Employees Tagged: Jim Kostack, Frank Menna, Ryan Young, Ben Ammar , JP Dunphy, Michael Fastman

Nov 17, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 11, 2022

Dealership Rating
Employee Rating

The excellent service run by the head Mike Fastman BMW Of Fort Washington the best place to take your car between the managers rich Lanci, Ryan Young service, writer, Amy Graham, all the staff ben ammar was More

by mcesarinijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 11, 2022

Dealership Rating
Employee Rating

Ben Ammar great very helpful. He make it wonderful visiting service. That I recommend to everyone great management. Rich Lanci . Ryan young . Michael fastman don’t forget Gary kov More

by Njlpiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Golis, Jim Kostack, Gary Koval, Ryan Young, Ben Ammar , Michael Fastman, Joo Yeon Park

Nov 17, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 10, 2022

Dealership Rating
Employee Rating

Upon my recent visit to Bmw of Ft Washington for inspection and my yearly winter tire application, it turned out my car didn’t pass. The service department was quick to send me a video with a detail More

by missmoze1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Golis, Jim Kostack, Amie Marshall, Frank Menna, Ryan Young, Ben Ammar , Melany Del Toro, Michael Fastman, Mike E!

Nov 17, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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