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Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
261 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

42 yrs, 4 mos

Languages Spoken

English English

5.0

261 Reviews

Write a Review

261 Reviews of Frank Menna

September 03, 2026

Dealership Rating
Employee Rating

Ben did a great job with my mom’s car. Great and quick service! Will see him again. More

by arianaaaa5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Sep 04, 2026

BMW of Fort Washington responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 02, 2026

Dealership Rating
Employee Rating

Best service department. Everyone was very nice from dropping off till I picked up . Thx Rich Lanci . Ryan young and Ben More

by Mike Ox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Sep 08, 2026

BMW of Fort Washington responded

Hi Mike, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 26, 2026

Dealership Rating
Employee Rating

Ben, Rich, Melanie & Frank ARE THE BEST IN THE SERVICE DEPT !! Take care of me everytime !!! Come in to Fort Washington BMW SERVICE !! More

by gabrielle03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

Print
Aug 30, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2026

Dealership Rating
Employee Rating

Ben is friendly good person respectful best of the best great character nice and I recommend him More

by Jasmingold.inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Aug 13, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2026

Dealership Rating
Employee Rating

Exceptional service from Aimee and Ben. Car done promptly. I was kept informed every step of the way More

by lauriekennedy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar

Print
Aug 11, 2026

BMW of Fort Washington responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2026

Dealership Rating
Employee Rating

Excellent service from bmw of Fort Washington i want the team .for dropping my car till it done special thx to Ben .Dennis .frank and the big man Rich lanci More

by Graveskid5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jul 29, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

July 25, 2026

Dealership Rating
Employee Rating

Thank you Ben! U were very helpful. Ur kindness is appreciated! I will recommend u ‘n More

by sabrinakreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Dennis Kogout

Print
Jul 29, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

July 21, 2026

Dealership Rating
Employee Rating

Ben and Anie made my experience very well treated me like family I'm very happy More

by jjhar908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jul 22, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 20, 2026

Dealership Rating
Employee Rating

Great service from Ben. Very friendly and he was very helpful. Appreciate the rides! Will definitely recommend. Thanks so much! More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Print
Jul 22, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

July 18, 2026

Dealership Rating
Employee Rating

Amazing service from bmw of fort washington. thank you Rich lanci and Ben ammar you guys the best getting me without appointment More

by petersjstudent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jul 19, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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