Richard Langmaid | Page 3

Good Service! Made an apt., got a ride home right away, got a call with the bad news about needing new rear brakes on my 2002 Buick Century, agreed to get it done, Made an apt., got a ride home right away, got a call with the bad news about needing new rear brakes on my 2002 Buick Century, agreed to get it done, took only one day, liked the job they did and interaction with the people there. Hope not to have to see them again until my next oil change. :) More

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The sales & service experience at LaFontaine has been a pleasant experience for us over the many years we have been dealing with this particular dealership. We drive a few extra miles to come to this de a pleasant experience for us over the many years we have been dealing with this particular dealership. We drive a few extra miles to come to this dealership due to the personal attention and professionalism experienced by all of those involved with our various visits from arrival to departure, including those that actual work on our vehicles, billing, the cafe folks, the greeters, and those that fill in when we don't work with our "regular" service folks. The staff at the dealerships is very accomodating, attentive, and answers all questions we have whenever we visit the dealer for our two vehicles. Very professional with a touch of the personal one-on-one that we love. Our latest experience of a "yahoo" new Truck purchase, was exciting and the handling of first looking to closing the deal, without a glitch through Bob Anderson and those involved behind the scenes, like the Finance guys, the guys in the shop that took care of prep, installation of the bedliner, running boards, and getting the vehicle prepared for delivery made this a great, fun experiience (despite the weather conditions and the "tour" by Bob in the Thunder and Lighting storms, that Bob navigated us through as a part of "new vehicle" orientation. Kudo's to you, Bob. Bob Anderson was great with trying to meet our vehicle spec needs and "spinning" for turn around, finding a great 1500 4 wd Sierra that met our specs, was a sell upon first site. We love the vehicle and the ease with which LaFontaine made this happen for us, with no complications and timing as planned with quick turn time to delivery. We Love the vehicle and will definitely refer our sales person and this dealership to others. The experience was a good one! Thank You, Bob and Team for making this a easy transaction! In appreciation for all your time, effort and hard work, Don & Cindy Moore More

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Had the brakes/rotors replaced on my son's Ford. Chose LaFontaine for this service because they work on our three other GM vehicles. I often look to them first for maintenance on this older vehicle Chose LaFontaine for this service because they work on our three other GM vehicles. I often look to them first for maintenance on this older vehicle. Their pricing is comparable and I trust they will do a quality job. Have been working with Rich Langmaid for many years and he is great with follow-up and making sure everything is done right. We are picky! Thanks Rich! More

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I also dealt with 2 other gentlemen who delivered and picked up the rental car I was loaned while getting an oil change and front end alignment. These two gentlemen (I don't know their names) were extre picked up the rental car I was loaned while getting an oil change and front end alignment. These two gentlemen (I don't know their names) were extremely polite, respectful and friendly. Thank you, LaFontaine! More

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From the initial greeting into the service area to the waiting area, every person i dealt with actually presented a sincere interest in what they could do to help. The work was done in a accordance with waiting area, every person i dealt with actually presented a sincere interest in what they could do to help. The work was done in a accordance with the projected time that it took. My car was clean on the inerior and was also cleaned on the exterior. This is the type of dealership experience that will keep myself as well as other customers coming back. LaFontain is a credit to the GM corporation. Mark Lammert More

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