Richard Langmaid | Page 2

Prompt courteous service. I've been buying and taking both of my cars there for years I've been buying and taking both of my cars there for years More

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My navigation system went out on my 2020 Arcadia and also the usb charging port. So my wife took car in over a year ago to have them check out why. They had it for five mins and said she needed a new media the usb charging port. So my wife took car in over a year ago to have them check out why. They had it for five mins and said she needed a new media card for around $500 , dumb The USB ports are not connected to the card , they only share a fuse , they didn’t bother to check. Through searching Ai , they explained the problems and I find this dealership did a terrible analogy of the problems. When I called today they tried thee old you never brought it here. So they lie as well when you corner them. I going to look further into how to hold them responsible for their lack of concern. More

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Great service experience. Took my Terrain in for warranty work and really appreciated the technician video of the multi-point inspection. Full transparency at its best. Great communication and efficient, COV work and really appreciated the technician video of the multi-point inspection. Full transparency at its best. Great communication and efficient, COVID-safe processes, too. More

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new car lease and service This 2018 Cadillac ATS luxury is my personal 3rd lease with Lafontaine Cadillac Buick Gmc and I think the 10th ,if not more, of family and friend ref This 2018 Cadillac ATS luxury is my personal 3rd lease with Lafontaine Cadillac Buick Gmc and I think the 10th ,if not more, of family and friend referrals to the Lafontaine group! I have never had better customer service in all the years I've been buying and leasing cars, EVER!! Mike Walls , Henri Kennewig and the entire team go way above and beyond to make each and every experience the best each time! I wouldn't even consider stepping into another dealership! thank u all for making all my experiences with Lafontaine amazing!! More

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Another new car purchase and service department testimony Outstanding dealership. I have been buying my vehicles from LaFontaine for eight years. I drive for over an hour to do business with them due to the Outstanding dealership. I have been buying my vehicles from LaFontaine for eight years. I drive for over an hour to do business with them due to the courtesy, knowledge and professionalism of my sales associate, assistant service manager and business manager (Henri, Rich and Kirk) More

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First Class Dealership I purchased a pre-owned Cadillac Escalade and traded in my 2013 VW Touareg. I got a good trade in price and red carpet treatment from our salesman, St I purchased a pre-owned Cadillac Escalade and traded in my 2013 VW Touareg. I got a good trade in price and red carpet treatment from our salesman, Steve Goff. He treated my wife and I like family and went above and beyond to please us. First class all the way! I would highly recommend the LaFontaine Team and will be returning in the future. Bob Showler B-Dry System of Michigan, Inc. CEO More

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A service visit for maintenance on my 2013 Cadillac I would recommend this dealership because I have always had an excellent experience any time that I have taken my vehicle in for service. Even if the I would recommend this dealership because I have always had an excellent experience any time that I have taken my vehicle in for service. Even if there is an unexpected delay, they assistance service manager always makes sure that I am taken care of and completely satisfied. I could use a dealership that is much closer to my home, but I will continue to use Lafontaine because of their excellent service both in new car sales and service visits. More

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Great Service Rich Langmaid always takes care of my service needs and Victoria Barnewold takes care of my wife's. Everyone at LaFontaine is GREAT never have a com Rich Langmaid always takes care of my service needs and Victoria Barnewold takes care of my wife's. Everyone at LaFontaine is GREAT never have a complaint. Bill Feudale is our sales person when we purchase or lease. More

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EXCELLENT SALES & SERVICE HAVE DEALT WITH DE'ANNA BLOOM FOR MY LAST 3-4 PURCHASES. SHE HAS ALWAYS BEEN MOST ACCOMMODATING IN ALL TRANSACTIONS. WOULD ALSO LIKE TO ACKNOWLEDGE HAVE DEALT WITH DE'ANNA BLOOM FOR MY LAST 3-4 PURCHASES. SHE HAS ALWAYS BEEN MOST ACCOMMODATING IN ALL TRANSACTIONS. WOULD ALSO LIKE TO ACKNOWLEDGE RICH LANGMAID IN SERVICE. ALWAYS HELPFUL & COOPERATIVE. More

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Very accomodating I have had a continuous problem with the suspenion service light appearing on my brand new 2015 Escalade and the transmission not feeling right. It ha I have had a continuous problem with the suspenion service light appearing on my brand new 2015 Escalade and the transmission not feeling right. It has been to the service department 4 - 5 times now trying to figure out what the problem is. I just recently got it back and I have not driven it yet to know if there is still a problem. Every one has been most accomodating to my schedule to make things happen as best they can to pick up my vehicle, bring me a loaner and try to figure out the problem. Of course this can be disrupting to my busy schedule as I would prefer to have a brand new vehicle without problems but, Tony Grimaldi has made sure that I have been taken care of as well as everyone else has. More

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