Richard Loero
Richard Loero at Williamson Cadillac

Richard Loero | Page 37

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
415 Reviews
4.8

415 Reviews

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415 Reviews of Richard Loero

August 28, 2021

Dealership Rating
Employee Rating

Excellent service, through all and and our representative is Richard and he is friendly and professional and the overall service was easy and excellent. Thank you all. More

by feroz.bhamani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Williamson Cadillac responded

Thanks for the great feedback! We're very happy that Richard was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2021

Dealership Rating
Employee Rating

Resolved two of the three issues my car had. The team is very courteous and helpful. Always a delight with the service the team provides. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2021

Dealership Rating
Employee Rating

My advisor Richard Loero was very helpful and he had very good communication with me through the process of getting my Terrain repaired. Thank you More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Williamson Cadillac responded

Hi Jose, and thank you for this great review! We're happy to hear that Richard took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2021

Dealership Rating
Employee Rating

Everything was excellent except for one thing, the repairs to my tire trim on the passenger side were not completed and I noticed this today. More

by orlandovalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 14, 2021

Dealership Rating
Employee Rating

Tengo mi carro en el taller por más de 15 días y nadie de este lugar me da notificación de el, gracias More

by oscar33075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 16, 2021

Williamson Cadillac responded

Lamentamos que haya tenido una mala experiencia. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Dealership Rating
Employee Rating

Very professional staff. Excellent services,fast check in,fast check out As well. The waiting time is bring compare to other dealers. I’m a very happy costumer with this dealer More

by MARELLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Carmen Alicea , Mickey Barrios, Carlos Gomara, Skip Moosang

Jul 14, 2021

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Dealership Rating
Employee Rating

Excellent customer service and excellent experience from the service department from the advisor to the management team would definitely recommend this dealer to others for service and sales. More

by M3MIKEM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Carmen Alicea, Juan Santos, Rolando Pardo , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jul 14, 2021

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 06, 2021

Dealership Rating
Employee Rating

I’m part of the Williamson Family I feel like I am a star. thank you God Bless my family. La is the best sales manager I’ve ever worked with. More

by brito.carlos77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Haeffner, Carmen Alicea, Ricardo Robinson , Skip Moosang, Jeff Rogers

Jul 07, 2021

brito.carlos77 responded

🖤❤️🙏😉

June 22, 2021

Dealership Rating
Employee Rating

Richard Loero is an outstanding service advIsor. I’m very comfortable receiving service from him. He is informed, nice, and knows his work and responsible. Again outstanding. More

by ABCROMERO
Customer Service
Recommend Dealer
Yes
Jun 24, 2021

Williamson Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Richard was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 21, 2021

Dealership Rating
Employee Rating

When my car was dropped off by tow truck, they couldn’t find my car the next day. Engine problems on my 2017 ATS are same problems my 2016 ATS had.. seems like every car at Cadillac has engine issues. I ha More

by Jazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 21, 2021

Williamson Cadillac responded

We apologize for the inconvenience you experienced. We are renovating our facility and it is causing some delays in moving cars around the dealership. If you would like to discuss anything further please contact me directly Juan Santos Service Director Juans@wagmiami.com

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