Richard Loero
Richard Loero at Williamson Cadillac

Richard Loero | Page 37

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
391 Reviews
4.8

391 Reviews

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391 Reviews of Richard Loero

February 22, 2021

Dealership Rating
Employee Rating

Corteous , organized and knowledgeable representative. He did his best to resolve th issue. Although I am not satisfied with my Cadillac. Three times the cue has been frozen in less than 24k miles. I thou More

by NEW.MORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Williamson Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 22, 2021

Dealership Rating
Employee Rating

Excellent A++ Richard nice and explain the job. Answer all my question all the personal is great including the lady that serves coffee was excellent. More

by Rodriguezjs28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 11, 2021

Dealership Rating
Employee Rating

Hello, a few days ago I attended Williamson's service department, wonderful experience, we were very satisfied, The man who helped me was very kind and solved all my problems More

by MARGARITAGONGORA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2021

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 09, 2021

Dealership Rating
Employee Rating

Good job. Satisfied good job good job good job good job good job good job good job good job good job good job good job More

by CYDB4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Feb 11, 2021

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 29, 2021

Dealership Rating
Employee Rating

Only thing I found weird was that they said a tire had a nail it. I pretty sure it didn’t when I brought it in regardless I had no choice but to order new tire as the nail was in an area of the tire they co More

by ANDREW.DELMAS
Recommend Dealer
Yes
Feb 02, 2021

Williamson Cadillac responded

Andrew, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

Dealership Rating
Employee Rating

Always impressed by their service and support. I have been a client for more that 5 years and will continue to come here. Awesome team. More

by NO-REPLY-TUVAVDPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Tony Martinez, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Jan 21, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 11, 2021

Dealership Rating
Employee Rating

Excellent service department. I have an older Buick and it needed some serious repair work. It was repaired professionally and in a timely manner. It now runs like new! More

by Lamar 8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Dealership Rating
Employee Rating

The service member assigned to my vehicle was professional. My dislike was that the dealer had no loaner available. Rental was tiny. Transmission fluid change took one week. More

by Cfonzi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Dealership Rating
Employee Rating

Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More

by BOTIFOLL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Robert Garcia, Alvaro Jimenez, Skip Moosang

Jan 08, 2021

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2020

Dealership Rating
Employee Rating

I always receive a top notch service but I mean for my vehicle the SRX!!! I am treated well by staff-I have the highest regards More

by MRDELREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Stephanie Reyno, Rolando Pardo , Carlos Gomara, Skip Moosang

Dec 02, 2020

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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