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Richard Loero

Overview Reviews (422) Inventory (281)

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Richard Loero

Richard Loero | Page 36

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8

422 Reviews

Overview Reviews (422) Inventory (281)

4.8

422 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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422 Reviews of Richard Loero

November 03, 2021

Dealership Rating

Employee Rating

As a non-customer, I fully expected to be treated as a walk-in.. what I did not expect was to be treated like royalty and that’s what I got so helpful so nice! No wonder that they are rated so highly… a walk-in.. what I did not expect was to be treated like royalty and that’s what I got so helpful so nice! No wonder that they are rated so highly… a driver was provided to drive me to my friends home. Provisions were made as I needed to pick up the car After service hours…. Many many 🙏 thanks…. More

by Me

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carmen Alicea

Nov 05, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating

Employee Rating

Customer service was very well explicit. Everything was detailed. I didn’t have to wait long either. detailed. I didn’t have to wait long either. More

by wjohn0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 03, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Dealership Rating

Employee Rating

Great service. Easy to make appointments. Love the coffee. Price is right no More words come yo mind coffee. Price is right no More words come yo mind More

by Robertson\piedad

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Erik Fernandez, Carmen Alicea , Mickey Barrios, Carlos Gomara

Nov 03, 2021 -

Williamson Cadillac responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 31, 2021

Dealership Rating

Employee Rating

Thankful for the immense professionalism and availability of a loaner vehicle. Communication with the staff exceptional. of a loaner vehicle. Communication with the staff exceptional. More

by AKNIGHTON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 02, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 17, 2021

Dealership Rating

Employee Rating

Always respectful truly lovely people, but the only thing I can wish for is more Communication I can wish for is more Communication More

by Sidney

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Gomara

Oct 19, 2021 -

Williamson Cadillac responded

Sidney,we appreciate you taking the time to leave us this feedback! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 08, 2021

Dealership Rating

Employee Rating

Excellent service from the service department representative and a very professional service from the whole staff representative and a very professional service from the whole staff More

by TSS0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 12, 2021 -

Williamson Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2021

Dealership Rating

Employee Rating

this is a great service department, attentive, professional and provides a great environment for customers to bring car in for service professional and provides a great environment for customers to bring car in for service More

by Rich12345

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 11, 2021 -

Williamson Cadillac responded

Thank you for the positive review, Rich and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 05, 2021

Dealership Rating

Employee Rating

My service advisor Richard was awesome. Kept me up to date on entire process. Exceptional service date on entire process. Exceptional service More

by RONNIE18

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 07, 2021 -

Williamson Cadillac responded

Hi Ronnie, and thank you for this great review! We're happy to hear that Richard took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 04, 2021

Dealership Rating

Employee Rating

I always received a courteous wash after my service. That didn’t happen this time. didn’t happen this time. More

by Leonard

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Skip Moosang

Oct 04, 2021 -

Williamson Cadillac responded

We apologize for not washing your vehicle when the service work was done. Normally we wash every car. Thank you for your business.

October 01, 2021

Dealership Rating

Employee Rating

Excellent service; appreciated the complementary loaner car from Enterprize while my Encore was in shop for a week requiring A/C condenser replacement. car from Enterprize while my Encore was in shop for a week requiring A/C condenser replacement. More

by georgeshoffner

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 05, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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