"Great experience "
We went into the dealership with an idea in our heads of what we wanted for the price we wanted which we believed was reasonable and fair. Although there were a few hiccups we eventually got pretty close to what we wanted. The process was easy and stress free. Although no fault of the sales reps...the one thing that bothered us was Toyota advertises the remote start on the Sienna and it actually does not have a remote start. Unfortunately, we didn’t find this out until we got the van home. This was a key feature for us and thankfully the sales rep did the right thing and was able to make the situation right by adding it to the car after the fact.
"The best customer service!"
- Diana C
I purchased a new Rav 4 and couldnt be happier! Not only did I get a great price, but the customer service was outstanding! Both Dave Goduti and Rich Macallister Jr, helped me through the process and within a few hours I was driving home. I recently brought it in for a 10,000 mile service and was very pleased by their service department. I highly recommend this dealership.
"Knowledgeable and Great Overall Experience"
I was in an unfortunate situation of being without a vehicle due to an accident. I wanted MY vehicle, not a new one. For 2 weeks, I was in and out of dealerships in the greater Hartford area.... none compared to Hartford Toyota. The salesman, Dwight was extremely knowledgeable and addressed how I was feeling “emotionally”about replacing my vehicle! That was what set him apart from all others!! From pthe moment I decided on the Highlander...I was treated extremely well by all involved in the transaction and never second guessed I was doing the right thing! I love my new Highlander and would HIGHLY recommend Hartford Toyota for a pleasant buying experience. If you are in the market... Hartford Toyota is the place to go!!!
During my car search I met a lot of dishonorable and untrustworthy salesmen that give car salesmen such a bad reputation. Ednei was a breath of fresh air. I told him what I wanted and what I could afford and he went above and beyond working with me. He really made me feel comfortable with my choice and helped me get the best deal. The dealership is over an hour from where I live but 100% worth the drive. This dealership is knowledgeable and they work with you not for themselves.
"Awesome Experience "
Purchased a used car from Hartford Toyota and it could not have been a better experience. Louis Martinez was awesome, highly recommend asking for his assistance if you are in the market for a new or used vehicle. Carlos in the Finance department made sure everything was presented clearly and you understood each box before signing.
All in all awesome experience and highly recommend taking a visit to see what they offer. Ask for Louis or Richie!
"Purchased Certified Used Toyota Rav4"
We are long time customers of Hartford Toyota. We found the right car for our use and negotiated a fair price. Our Sales person, Gaetano Pagliano, is friendly and easy to work with. He is very knowledgeable of the Rav4 and reviewed it's operation with us and answered our questions.
"Best car buying experience I have had"
Like most people, I dread buying new cars, primarily because it’s exhausting. You typically deal with arrogant sales people, a terrible finance manager, and by the time you’re done you feel like you’ve wasted a day of your life.. THIS WAS THE OPPOSITE OF THAT EXPERIENCE. From the very first phone call to the last handshake, the service was personal and as a client you felt valued. It is noticeably different than other dealerships. You can tell that the people that work there actually enjoy their jobs and take pride in their service level. An extremely well run establishment. I will buy my next Toyota from this dealership.
"Toyota Sienna for the Family"
Visited many dealerships but have not experienced the amazing experience that Luis Plaza made for me and my family. Luis took his time and showed us all the options for our budget. He is professional and knows how to fully satisfy customers. I’m very happy to be part of the Toyota family.
"Really great experience"
Both Dave Goduti and Richard McAllister Jr helped me buy a new car. The buying experience was great I was never pressured and got a great price on a new Camry. They did not have the car on the lot that I wanted but assured me they would get it. A couple weeks later sooner than I expected I was driving home in my new car. Highly recommend this dealership.
"A really nice experience!"
Both Rich McAllister Jr. and Dave Goduti were helpful and attentive with out being pushy. Rich gave us a tour of the storage areas for Hartford Toyota, including both the garage, basement garage and surface lot that I'll bet most folks don't get. We were looking for very specific inventory. Dave was incredibly helpful in familiarizing us with the car and helping to do initial set up.
Other Employees Tagged:
, Rich McAllister Jr.