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Richard Molden
48 Reviews
48 Reviews of Richard Molden
August 31, 2020
My wife and I went in to the dealership to look not buy, but within 30 minutes my mind was made up I wanted to buy a truck. I talked to several sales people they all gave me possible and helpful advice on t but within 30 minutes my mind was made up I wanted to buy a truck. I talked to several sales people they all gave me possible and helpful advice on the truck I had my eyes on. Thanks Gator Ford!! More
by am.walker5
Verified CustomerOther Employees Tagged: Darius Carson, Brian Farley
August 25, 2020
Finance guy and Salesman Gregg was great! I don’t Finance guy and Salesman Gregg was great! I don’t understand why there was a almost 2,000 in service charges added to the deal. I never even got a co Finance guy and Salesman Gregg was great! I don’t understand why there was a almost 2,000 in service charges added to the deal. I never even got a copy what was done.. it just don’t seem right. Why did I pay for something that I account for? More
by RUSTYZARBAUGH
August 12, 2020
Good experience until we signed paper;everything went downhi The sales person was good until he was no longer there. The experience was good before the purchase. However, I felt like we were given the run aroun The sales person was good until he was no longer there. The experience was good before the purchase. However, I felt like we were given the run around when it was time for us to get the rims, tires, and lift as it was included in our deal (after the purchase). We agreed upon a total out the door price based on 0% interest financing. However, the amount on our finance paperwork was about $300 more than the agreed total out the door price. We inquired as to why the $300 difference and was told that a little over $200 was doc stamp but the remaining amount was lost in the air and could not be explained. Not sure why we agreed on a total out the door price but then was charged an extra $300. A few weeks later, we received a refund check for the remaining amount ($300 over the agreed total out the door price minus the a little over $200 doc stamp). Again, it still does not explain why we agreed on a price but we were over charged but not informed of it. More
by RAYNALDOBONILLA
August 11, 2020
We bought a 2018 Ford F150 STX last September 2019. It started smoking in May 2020. We had purchased an extended warranty so my husband brought it in for service. They kept it a week and concluded that started smoking in May 2020. We had purchased an extended warranty so my husband brought it in for service. They kept it a week and concluded that it was bad smoke with no real cause. He was told to drive it for 1,000 miles before returning to service. They said the smoke was gone. 1,000 miles later it was still smoking so he called. He was told to wait a little longer. 2,000 miles later it was still smoking so he brought the truck in. The service people kept the truck and called a day later to say it was now good smoke so we shouldn't be concerned! My husband had been researching his truck motor and found that Ford knew about the problem. Service acknowledged the issue but said they couldn't do anything else. The salesman then told my husband that Ford would make good on the warranty and issues and would write off the truck if he bought a 2020 from them. He called me at work and told me this. He signed papers on a new truck and left it to be finalized the next day as I was off work. I read over the contract and saw that we were rolling most of the bad Ford into the new one. I went to the dealership with my husband and talked to finance and the salesman, they both told me they did what they could do but no more would be done. Now we are stuck with a $711 payment every month for 7 years! We have called the main Ford customer service and are waiting for a reply. Do not get ripped off like we did. More
by MayorOfNewYork
Other Employees Tagged: Greg, Tobias
August 06, 2020
It is my younger son’s first car. The car was in good shape, the price was ok. The people are great to work with. Over all we are happy. shape, the price was ok. The people are great to work with. Over all we are happy. More
by KARTAL.TOPGUL
Other Employees Tagged: Tom Dossett
August 04, 2020
Great bunch of people ! My Salesman was Van and the "finance guy" was Richard, they were both fantastic ! Very easy transition from from my used vehicle to my new one. Tha My Salesman was Van and the "finance guy" was Richard, they were both fantastic ! Very easy transition from from my used vehicle to my new one. Thanks guys ! More
by JO JO
Other Employees Tagged: Van
August 01, 2020
I have purchased 23 new vehicles from all brands. This dealer absolutely provided the best customer service and experience than ever before! Kayla was a great sales person. She knew her inventory extremel dealer absolutely provided the best customer service and experience than ever before! Kayla was a great sales person. She knew her inventory extremely well and was enthusiastic and passionate about the brand she represented!! More
by MVG350
Other Employees Tagged: Juan Castellanos, K.C. Crothers, Jeff Meyers, Kayla
July 20, 2020
Black 2020 Ford Ranger Tremendous experience with Daniella and Rollin! Rollin is the reason I went ahead with the purchase! I had specific options I wanted. Rollin had the t Tremendous experience with Daniella and Rollin! Rollin is the reason I went ahead with the purchase! I had specific options I wanted. Rollin had the truck shipped in from another dealer and got me exactly what I wanted! Rollin made us feel like we mattered! When it comes time to trade In our Explore I will specifically ask for them! Thank You, the Scott family Richard was also great, however he made a mistake with our address on my registration and title. He fixed it on the spot, however my title and registration arrived in the mail this week with the misspelling of our address. More
by ROBERT@RKSIRRIGATION.COM
Other Employees Tagged: Rollin,Daniella
