Dealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 9 mos
12 Reviews
Write a Review12 Reviews of Richard O'Connor
January 23, 2026
Customer service was top-notch. Big thanks to Rich, Ron and Miguel for helping us get our dream car. Big thanks to Rich, Ron and Miguel for helping us get our dream car. More
Other Employees Tagged: Ron Robbins , Miguel
December 29, 2025
Great service at Liberty Subaru! Rich was able to answer initial questions online, Charles met with us in person to go over the in person details, Jeff helped with the financing and Rich was able to answer initial questions online, Charles met with us in person to go over the in person details, Jeff helped with the financing and Mike did a great job explaining the car. All were knowledgeable and very helpful. Would highly recommend this dealership. More
Other Employees Tagged: Charles Perchak
December 20, 2025
Christian and the Libertyville Subaru staff were super helpful, knowledgeable, and friendly. They were pleasant to work with, and at no point did I feel pressured or frustrated by the process. This is our helpful, knowledgeable, and friendly. They were pleasant to work with, and at no point did I feel pressured or frustrated by the process. This is our second car from here because the first experience was so pleasant. We got a good deal on our new Subaru and appreciated the seamless process. We will be using this dealership again. More
Other Employees Tagged: James Flores, Christian Pfiffner , Finance person Jeffrey and product education person Mike
November 23, 2025
Pleasant shopping experience did not feel pressured took a nice test drive finance was not pushy actually took time to just talk about family and the delivery associate really was knowledgeable on the car. a nice test drive finance was not pushy actually took time to just talk about family and the delivery associate really was knowledgeable on the car. Will go back again. More
Other Employees Tagged: Ron Robbins, May Flores
November 11, 2025
I am so thankful that my son recommended Liberty Subaru. My experience from initially walking into this dealership's door to driving away in a new Forester was nothing short of stellar! Each and every perso My experience from initially walking into this dealership's door to driving away in a new Forester was nothing short of stellar! Each and every person I encountered was personable, knowledgeable, and easy to work with. All of my questions were taken seriously, and I never once felt rushed into making a decision. Their pricing is more than fair and extremely competitive in respect to other Subaru dealerships. It is very apparent that Liberty Subaru is a dealership that values integrity, open communication, and genuine respect for the customers they serve. This is my third Subaru purchase at the third dealership I've worked with over the years. Although Liberty Subaru is the third Subaru dealership I've worked with, they come in first place in my book. Thank you for a positive, stressless, seamless Subaru purchase experience! More
Other Employees Tagged: Joey Massarelli, James Flores, Christian Pfiffner, Maverick Massarelli , Miguel, Mike, Kyra, Matt
November 08, 2025
Every person we encountered was so friendly, helpful, and knowledgable. There was no pushiness which is always something I worry about in a sales situation. All around, no complaints! knowledgable. There was no pushiness which is always something I worry about in a sales situation. All around, no complaints! More
Other Employees Tagged: Chris Johnson
November 01, 2025
There was no pressure to buy the extended warranty. It was a very good experience and both Joey and Jeff were a pleasure to work with! It was a very good experience and both Joey and Jeff were a pleasure to work with! More
Other Employees Tagged: Joey Torchia , Jeff
November 07, 2024
Dealer was easy to work with. Was very fair in negotiation and was quick. Hector was a great person to work with along with all of the employees Was very fair in negotiation and was quick. Hector was a great person to work with along with all of the employees More
Other Employees Tagged: Peter Golebiak, Hector Torres , Dan
October 15, 2024
Great experience at this dealership! Bought a new 2024 Ascent Ltd and couldn't be happier. Ron Robbins was a great salesperson and very knowledgeable about the vehicle. Both Ron and Chri Bought a new 2024 Ascent Ltd and couldn't be happier. Ron Robbins was a great salesperson and very knowledgeable about the vehicle. Both Ron and Chris Pfiffner took us for 2 test drives and explained everything very well. Rich O'Connor the manager was great to work with and very fair in closing the deal. Miguel Hernandez was awesome in completing the sales paperwork and selling us an extended warranty for a fair price. Michael Goch was excellent in explaining everything about the vehicle before we drove it out of the showroom. All in all we recommend this dealership if you are looking for a good deal and for great people to work with. It made for a pleasurable buying experience!! If looking for a Subaru, this is the place to shop!! More
Other Employees Tagged: Christian Pfiffner, Ron Robbins , Michael Goch
September 20, 2024
They were very willing to help, were friendly and they were able to price match. were able to price match. More
Other Employees Tagged: Christian Pfiffner

