Richard Odetto
Richard Odetto at Volkswagen Marin
Refer Me

Richard Odetto

Service Advisor

Volkswagen Marin

720 Francisco Blvd W
San Rafael , CA 94901

Contact Me
5.0
30 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

I worked with many car line manufacturers and many years of providing excellent customer service.

5.0

30 Reviews

Write a Review

30 Reviews of Richard Odetto

April 16, 2024

Dealership Rating
Employee Rating

Staff are very helpful and responsive They scheduled me immediately for the same day of service More

by Faranak Haghighi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Volkswagen Marin responded

Thank you for choosing Volkswagen Marin for your service needs! We're thrilled to hear that our team was able to accommodate you promptly and provide you with helpful and responsive service. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future! Warm regards, Volkswagen Marin

March 01, 2024

Dealership Rating
Employee Rating

The service was good. The employee updated me with my car repairs by sending me emails and text. Fixed my car. And recommended that it time yo change the tires. Now my car More

by Tuleen1200
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Volkswagen Marin responded

Thank you for entrusting us with your vehicle service needs! We're pleased to hear that our team provided you with good service and kept you informed throughout the process. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future! Warm regards, Volkswagen Marin

January 08, 2024

Dealership Rating
Employee Rating

This dealer was fast and efficient with the retirements for the recall. Richard there is heat and promptly let me know when the recall requirements were finished. More

by npit20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

npit20 responded

This dealer was fast and efficient with the retirements for the recall. Richard there is heat and promptly let me know when the recall requirements were finished.

December 30, 2023

Dealership Rating
Employee Rating

Daniel Sergio Chris Ryan Christie and Gabriel were all so helpful I will definitely come back for service here and highly recommend all the advisors and management. More

by misuser-parsnip-00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2023

Dealership Rating
Employee Rating

Seem to do a great job. Just got it back today. Main complaint it seemed to take a long time to fix the problem. Took it in on Wednesday didn’t get it back for 8 days. Of More

by ronfultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2023

Dealership Rating
Employee Rating

Great service and friendly service managers. Very communicative and kept me up to date through the whole process. Very way in and out each time I’ve been there. More

by ilessteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2023

Dealership Rating
Employee Rating

Richard was Friendly, competent, and fully explained the issue and process. VW Marin service was excellent. Appreciated them cleaning the car! More

by BRAYTONF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2023

Dealership Rating
Employee Rating

Professional and excellent service, explanation of services provided was very thorough and Richard was all around fantastic! More

by CCASTONGUAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Garner

October 13, 2023

Dealership Rating
Employee Rating

Richard is very accomodating and a good person. He assisted me and he never tuen down when i asked him to lower the total repair cost of my car. More

by LB_TOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2023

Dealership Rating
Employee Rating

Richard is great! He is knowledgeable and friendly. I know my car is in good hands. More

by MILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

Dealership Inventory (319 Vehicles)

new 2024 Volkswagen Atlas car, priced at $46,776
2024 Volkswagen Atlas
new
Pure White exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $34,847
2024 Volkswagen Tiguan
new
Pure White exterior
Automatic
All-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $40,005
2024 Volkswagen ID.4
new
Silver Mist Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $31,370
2024 Volkswagen Tiguan
new
Pure White exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $49,533
2024 Volkswagen Atlas Cross Sport
new
Gray exterior
Automatic
All-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $40,021
2024 Volkswagen ID.4
new
Pure White exterior
Automatic
Rear-wheel Drive