Richard Palm
Richard Palm at Benzel-Busch Motor Car
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Richard Palm | Page 5

Sales Consultant

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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5.0
53 Reviews

Dealership Experience

33 yrs, 1 mo

5.0

53 Reviews

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53 Reviews of Richard Palm

November 18, 2018

Dealership Rating
Employee Rating

Excellent The best part of my experience is that I walked in the dealership on Monday 2pm and picked up my car the next day by 2 pm , that was excellent service More

by Mellitto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2018

Benzel-Busch Motor Car responded

Hello Mellitto, we will pass on your kind words to Rich. We appreciate your review and we hope to see you again in the future!

October 26, 2018

Dealership Rating
Employee Rating

Lease Wonderful Experience from beginnig to end! Our family has 4 Mercedes and been with this dealership for 25+ years. Would highly recommend to everyone. More

by Barbara M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Architto , Steven David, John Meyer, Scott Raymond

Oct 27, 2018

Benzel-Busch Motor Car responded

Hello Barbara M., we appreciate your kind words and review!

April 17, 2018

Dealership Rating
Employee Rating

The Maybach is my 23th new car Rich Palm has been my super salesman since 1987 when I bought my 1st 600S and after all these years and 12 cars in between I am now enjoying my Maybac More

by PierreDiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2018

Benzel-Busch Motor Car responded

Hello PierreDiane, we appreciate your kind words and review. We will pass on your words to Rich. We cant wait to see you again in the future!

April 04, 2018

Dealership Rating
Employee Rating

New car purchase Excellent to work with Rich Palm as always. Treats me like “family”.....I ordered my car to my specifications and Rich nailed the delivery date on the More

by pfelsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2018

Benzel-Busch Motor Car responded

Hello pfelsen, we are so glad that you had an excellent experience with Rich. We will pass on your kind words to him. We appreciate your review!

October 25, 2017

Dealership Rating
Employee Rating

Excellent Very helpful ! He helped me a lot ! Amazing experience with benz team ! Love his service and love my new car too . He makes me benz even more ! Thank More

by yj11261126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2017

Benzel-Busch Motor Car responded

Hello yj11261126, congratulations on your new car! We are so thrilled that you had an amazing experience at Benzel-Busch. Thank you for the kind review and words. We hope to see you again in the future!

August 25, 2017

Dealership Rating
Employee Rating

the quality and care received is exceptional Amazing dealership, I've been a client for more than 5 years and have never been disappointed! Mercedes Benz of Englewood makes you feel at home More

by Claudia R. Barrientos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 29, 2017

Benzel-Busch Motor Car responded

Hello Claudia R. Barrientos, we are so glad that you received exceptional care and quality at Benzel-Busch. Thank you for your kind review and thank you for being a loyal customer!

May 25, 2017

Dealership Rating
Employee Rating

Worth the hour trip to BB! Purchased a new GL550 and traded in an ML550 and GL450. Joe and Rich made the deal happen and it was a smooth transition on both ends. More

by showyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Herman

Jul 11, 2017

Benzel-Busch Motor Car responded

Hello showyt, we are glad to hear that you had great service provided by Joe and Rich. I will pass on your kind words to them. Thank you for your review!

October 18, 2016

Dealership Rating
Employee Rating

C-300 Sport I had recently totaled my Infiniti and I was very confused on which vehicle to get into next as there are so many to choose from. I had gone on the Be More

by Jeepman0506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2016

Benzel-Busch Motor Car responded

Thank you Jeepman0506! We appreciate your feedback and are pleased to know that Rich Palm made your buying experience smooth and efficient! We do our very best to meet our customers expectations! Please feel free to reach out to us or stop by if there is anything we can help with. Willy Aramayo Client Relations Manager

September 01, 2016

Dealership Rating
Employee Rating

A solid experience Working with Rich Palm for the past 24 years has been a lot of fun, of course he is an expert on his product but also adds an ease of doing business a More

by dgill96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2016

Benzel-Busch Motor Car responded

Dear Dgll96, Thank you so much for your loyalty to our dealership and to Rich Palm. We agree he is one of a kind and always gives his customers the best experience possible. Thank you for all your business, it is truly appreciated. Sincerely, Willy Aramayo Client Care Manager

March 08, 2016

Dealership Rating
Employee Rating

Smooth Rich was great to deal with very professional , this my second car with rich and I would recommend him to my Mercedes Benz friends thank you More

by Benz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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