"Just recently bought a car here. Richard Roy helped us..."
Just recently bought a car here. Richard Roy helped us find a way to make it happen and was more than fair with the trade in for my old car that was no longer running. He put a lot of effort into finding the right car for me and making the financing happen, and did not mind staying late to make sure I could take the car home the same night. I highly recommend Merchants and Richard, I got a great low mileage car with less than perfect credit.
"Quick and helpful! I was In search of a new vehicle for..."
Quick and helpful! I was In search of a new vehicle for winter and Richard made it happen for me! 10/10, excellent service! Thanks!
"Quick and easy"
I had an easy time selecting a vehicle that I was in need of. Richard worked with us and came out with a payment we could afford the first time with no back and fourth. Definitely recommend Merchants Auto if you are searching for a nice used car and would definitely ask for Richard again in the future!
The best customer service around. The best car buying experience ever. So very happy with our purchase. Special Thanks to Lisa and Richard for all you did for our sales experience.
"Best experience with a dealership I’ve ever had"
I went to merchants thinking I didn’t have a chance due to my credit! I worked with Richard Roy who was so down to earth and fun to deal with and he got me approved for a car at the payment I asked for I was amazed! He is an amazing salesman absolutely no pressure he worked for me and I enjoyed every minute of it! I would recommend merchants of Hooksett to everyone and as for Richard Roy he is an awesome guy!!!!!
I wish I found Merchant's 2 years ago! Not only did Richard Roy get me in a car, and I have bad credit, he got me what I wanted and can afford right now. Super friendly but also made me comfortable there and wasnt pushed! Which is huge, when you don't feel like you have to give up eating for 2 weeks to come up with more $$ on a downpayment. And not feeling like, we'll say it, a Loser with bad credit made me feel like buying a car from him was a right choice. I was also given relief that they could register me with new mass plates. And then came fireworks! The time was up on my insurance with my rental car, and got me hooked up with their shops "loaner" car. I will reccomend anyone in need of a car, credit amnesty and feeling like a valued consumer needs to go here.
- Peg Mitchell
Greeted at the door, helped me in every which way possible to get me the vehicle I wanted. Extremely friendly, professional.. sorry not enough kind words to say!! Thank you again Richard amazing experience?
"Merchants customer 4 life"
Went into Merchants on July 12th for a mini service on my SUV with no intention of leaving with a new vehicle, but the deal on a used 2018 Toyota Tundra was too good to pass up. Sales associate Richard Roy, who sold me my previous vehicle, was awesome and showed great attention to detail as my previous sale with Merchants. The whole car buying experience with Rich and Merchants was hassle free and stress free, it really did not feel like car shopping at all. I highly recommend Merchants to anyone who is looking for a great selection of pre-owned vehicles, friendly sales / finance staff and hassle free sales experience.
Richard was amazing he worked super hard to get me approved. I cant wait to get my vehicle next week. Thanks to him I can build my credit. The only thing is the higher mileage on my new vehicle. Other than that Chevy and Richard dod great highly recommend and will recommend to my friends and family
"Shout out to Richard Roy and Gordon Lewis"
- Charlie & Shannon
Best experience in buying a vehicle. Richard Roy was great. Very outgoing and knowledgeable. Made car shopping fun. No pressure into buying. We found what we wanted and Gordon Lewis and Richard Roy made it happen for us. Quick and painless. Definitely coming here again for our next purchase. Thanks again guys.
Charlie and Shannon