Richard Roy
Richard Roy at Merchants Auto
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Richard Roy | Page 2

Sales Professional

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

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4.4
116 Reviews

Helping people select great quality vehicles in the automotive industry now and beyond ! Real Estate Broker for NH and MA Hobbies:Kayaking,Hiking,Swimming,Classic Saab Enthusiast.

Dealership Experience

7 yrs, 10 mos

Industry Experience

50 yrs

Specialties & Trainings

Sales Professional specializing in quality preowned vehicles.

4.4

116 Reviews

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116 Reviews of Richard Roy

December 11, 2023

Dealership Rating
Employee Rating

I had a great experience with the salesperson very friendly and very knowledgeable and i will definitely recommend my friends to go visit your location More

by carlosalpereira69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Merchants Auto responded

Thanks for your review. We're so happy to hear you had a great car buying experience. We appreciate you're recommendation and are glad to have been able to help!

November 26, 2023

Dealership Rating
Employee Rating

Wasn't happy with the five phone calls that I received before I was able to come in for my appointment. Once I got there the staff was very helpful. The service manager finance manager and salesperson wer More

by pbenjaminsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Merchants Auto responded

Thanks for your feedback! The sales staff is pleasantly persistent and we're glad to here you were able to get what you were looking for!

October 31, 2023

Dealership Rating
Employee Rating

Merchants is a reasonable dealership for what they deliver. Prices are acceptable and the service is good. More

by jsandler12345
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 06, 2023

Merchants Auto responded

Thank you for your review! We appreciate your honest feedback.

October 27, 2023

Dealership Rating
Employee Rating

We were very pleased with the service that the salesman provided us. When we ran into a glitch he more than compensated for it. In fact we were happier after the fact. More

by daviddion096
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus?

Nov 06, 2023

Merchants Auto responded

David, thank you for taking the time to leave a review. We're happy to hear you had a great experience. Enjoy your new vehicle!

September 29, 2023

Dealership Rating
Employee Rating

Richard Roy stayed late to help me to get my vehicle. . really appreciate it. Thank you so much More

by lauriefortier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Staff

Oct 02, 2023

Merchants Auto responded

Hi Laurie, Thank you for your review! Glad you had a positive experience working with Richard here at Merchants Auto. The Merchants Team

September 28, 2023

Dealership Rating
Employee Rating

I felt like I was being served by a team that support the work of each other. Everyone I met was pleasant, patient and professional. I would recommend this dealership to everyone. More

by John Laboe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Staff, Kurt Swett

Oct 02, 2023

Merchants Auto responded

Hi John, Thank you for the review! A positive atmosphere is something we strive for, glad that it shows. We look forward to assisting you again whenever the need arises. The Merchants Team

September 22, 2023

Dealership Rating
Employee Rating

I have lived, and bought cars, from the west coast to the east. Merchants, and Richard in particular, have made this buying experience better than any I have experienced. Thank you Merchants! More

by nicholsde
Recommend Dealer
Yes

Other Employees Tagged: Semir Hasanovic

September 11, 2023

Dealership Rating
Employee Rating

I had a great experience all around. The process was very easy and fast. Thank you. More

by jadesmntha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

They did a great job helping me find the perfect vehicle for me. Also did a great job explaining every step of the way. More

by tristinjclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 10, 2023

Dealership Rating
Employee Rating

What a pleasant experience! Lisa and Toby made me feel comfortable and made buying a car easy. I’ve had a few bad experiences at dealerships but this one made up for them all. More

by joshuazadams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Petrucelli, Toby Peña

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