Richard Sapp | Page 6

For the most part I dealt with Richard Sapp.Richard worked very hard to enable me to get into the vehicle I was most interested in at a reasonable price.He was extremely courteous,respectful and pat worked very hard to enable me to get into the vehicle I was most interested in at a reasonable price.He was extremely courteous,respectful and patient with me.I drove out with my vehicle of choice feeling that I had just not only dealt with a salesperson but with a new friend.(of course our discussions about the passion we share for the game of golf didn't hurt a bit as well).Neil,(I don't recall his last name),handled the final stage of my sale and also impressed me as an extremely courteous and professional gentleman. Overall I was made to feel less like a customer and more like a friend.I feel they are well chosen to represent Honda and Honda of Spring.Great dealership and wonderful guys. Anthony (Tony) Chelston More

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I was turned down at Carmax twice, Fred Haas would not finance me and my Credit Union turned me down. My mom and daughter went to Honda of Spring in December to purchase a SUV and came back very happy and finance me and my Credit Union turned me down. My mom and daughter went to Honda of Spring in December to purchase a SUV and came back very happy and very satisfied and they suggested I try Honda of Spring for my new car. I told them I was a little skeptical because of the past experiences I had. I was online searching for a car and came across THE car for me at Honda of Spring! Because of my credit not being too good, I only expected to test drive the car. I met Richard Sapp. He let me test drive my Camry. While driving, we talked about my financial situation and what I was looking for in a car and the price. After the test drive we went into his office did paperwork…he walked me through everything and explained everything. I was so shocked and surprised that they were able to get me financed for the car I wanted and the price was in my budget! I held the tears of joy until I got home!!! Richard Sapp and the finance team at Honda of Spring…………………………….YOU GUYS ROCK!!!!! I am telling everyone about Honda of Spring. I was more than pleased with my experience. They exceeded my expectations. Thanks for everything ? More

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Richard picked me up at my home in the vehicle I was looking at and let me test drive it to the dealership. I love my new CRV-EX. It is everything I thought it would be. This is the best and friendli looking at and let me test drive it to the dealership. I love my new CRV-EX. It is everything I thought it would be. This is the best and friendliest auto dealership I have been. Neil gave me a better deal than I had agreed to. I thought I would get 1.9%. To my surprise he gave me .9% for 5 years. I highly recommend this place. More

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I was looking for an affordable used car to replace my vehicle that had been causing me and my husband a lot of problems. I went online and found exactly what I wanted: a 2009 Honda Fit. I called Richar vehicle that had been causing me and my husband a lot of problems. I went online and found exactly what I wanted: a 2009 Honda Fit. I called Richard Sapp and immediately set up a test drive. When I arrived at the dealership, Richard was there waiting with the keys. He was very knowledgeable about the car I was interested in. He also gave me some ballpark financing numbers to take home to my husband. My husband and I came back in that weekend to look at the car. Richard was awesome! He patiently answered all of my husband's questions. He then went above and beyond and gave me and my husband over half an hour to discuss our finances by ourselves. We never felt pressured. My husband even made the comment that Richard made him feel like an actual person, not just a wallet. I really feel that the level of customer service we received sealed the deal. Chris Williams was our financial consultant. He also answered all of our questions. Both Richard and Chris stayed late on a Saturday night to get the job done. Both Richard and Chris were very personable. My husband and I felt like they both worked to get us the best deal possible. They also made trading in my old car really easy! I would definitely recommend Goodson Honda North/Spring Honda to anyone looking for a quality used Honda. Thanks Richard and Chris! More

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I went in March 13 to buy a used car, I had been emailing with Richard and he was very easy to work with. He is very polite and straight forward with you which is a huge quality when buying a car. I knew wha with Richard and he was very easy to work with. He is very polite and straight forward with you which is a huge quality when buying a car. I knew what i wanted price and payment wise and he did his very best to get me into a car for that amount. I may have spent my Sat. hanging out in his office but it was certainly worth every min. Many thanks go out to him and Chris (who work hard at getting my loan) for everything they did to get me into my knew Civic that i just love. I cannot wait to show my new car off to all my friends. I defiantly will recommend everyone i know straight to this Dealership. Again thanks for everything guys!!!! More

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From the initial inquiry over the phone, to the first meeting, Richard was respectful and answered all of our questions. He offered us a fair trade-in value for our car and was not "pushy" when my wife a meeting, Richard was respectful and answered all of our questions. He offered us a fair trade-in value for our car and was not "pushy" when my wife and I asked for some time to discuss our options. The next time we go searching for a car, I will be giving Richard a call. Thanks Again! More

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I contacted Goodson Honda North on line about a Cert. Pre-Owned 2009 Honda my wife saw on line. I received a call the next day from Richard Saap. I explained to Richard that we were in the process of sel Pre-Owned 2009 Honda my wife saw on line. I received a call the next day from Richard Saap. I explained to Richard that we were in the process of selling our car to an individual and Richard was very understanding over the next several days that it took to complete our sell. Although I had seen the car (my wife had not) when I sold our car he actually brought the 09 Honda over to my house before I signed the paperwork so my wife could look at it in person. This really impressed me and my wife. I was in a meeting and after she saw the car and liked it I stopped by and completed the paperwork. That afternoon Richard delivered the car to my wife. Richard went above and beyond for us. This has been the easiest and most pain/free car buying experience I have ever encountered. Sincerely, Jeff Roberson More

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Richard and Chris are very easy to work with. I recently purchased a certified used 2007 Odyssey from Goodson Honda North with their help. They both respected my budget, concerns about the fit and finish o purchased a certified used 2007 Odyssey from Goodson Honda North with their help. They both respected my budget, concerns about the fit and finish of the vehicle I test drove (and ended up buying), and my time. My only 2 relatively minor complaints were that phone calls always felt rushed and impersonal. Perhaps this can't be helped though. Dealership employees are often multi-tasking working several deals simultaneously. Additionally, a few surface scratches were left without touch up. Again, this is a relatively minor complaint since noone should expect a used vehicle to look exactly like it's a new vehicle. More

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Richard did not play around at all! He was professional, friendly, and to the point. He was honest with me about what he could do with my not so great credit situation. He treated me very well and went to friendly, and to the point. He was honest with me about what he could do with my not so great credit situation. He treated me very well and went to bat for me to get financed. He worked his mojo to get the deal through. I will happily recommend anyone who wants a Honda to Visit Richard at Goodson! Thanks Richard for all of your hard work and efforts! More

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At first a little hesistant to enter a car dealership alone. I've heard men will take advantage of women on the car lot. Never once did I feel like I was taken advantage of me. They made me really feel alone. I've heard men will take advantage of women on the car lot. Never once did I feel like I was taken advantage of me. They made me really feel like they had my best interest..The price was great. I made the comment to Richard."You worked that deal" b/c he did. Chris also made me feel like he was trying to help me out. My finances are not the best but they both allowed me to leave in a much better car than I drove on the lot with. Sooo Greatful and Blessed! More

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