Richard Tran | Page 10

Richard Tran was very efficient. The service was very good. We will be back again for our next service. The service was very good. We will be back again for our next service. More

by KRH11159 Verified Customer Verified Customer

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I am very Happy with the work done on my car( Routine maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At abo maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At about 12:20 I went to the service desk to ask and the guy there said "oh yeah, you're done...I guess Rick is on lunch" My paperwork apparently just sat there. I'm glad I asked before Rick got back from lunch because no one told me I was done. I had no texts, no updates. More

by DIANEFRANKLIN50 Verified Customer Verified Customer

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I was able to get an appointment on short notice with great service. Much appreciated. great service. Much appreciated. More

by MIRANDARIECKHOFF Verified Customer Verified Customer

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Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More

by OCAMPOS4 Verified Customer Verified Customer

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Always polite and professional. Wants to make sure everything is explained if I have a question. Wants to make sure everything is explained if I have a question. More

by marina11 Verified Customer Verified Customer

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Rich and other staff are very kind. The video explanations and pricing were easy to understand and excellent. Thank you. The video explanations and pricing were easy to understand and excellent. Thank you. More

by YUMIKO123 Verified Customer Verified Customer

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I like that a video walkthrough of the service was provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. More

by k14 Verified Customer Verified Customer

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Ian was very friendly and quick to respond. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. More

by JKasai Verified Customer Verified Customer

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Rich Tran was my service department advisor and he was such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charg such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charge of calling the Lyft rides -- were SO very pleasant and worked quickly and efficiently. There's a reason I continue to come back to this location. More

by emilyc Verified Customer Verified Customer

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Richard was great! He was friendly and kind and communicated what needed to be done. I felt like I was in great hands. He was friendly and kind and communicated what needed to be done. I felt like I was in great hands. More

by essencetait Verified Customer Verified Customer

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