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Richard Tran

Overview Reviews (109) Inventory (216)

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Richard Tran

Richard Tran | Page 11

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9

109 Reviews

Overview Reviews (109) Inventory (216)

4.9

109 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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109 Reviews of Richard Tran

December 16, 2024

Dealership Rating

Employee Rating

Excellent and fast service. Always a pleasure dealing with the professionals in the service center. Always a pleasure dealing with the professionals in the service center. More

by SSG444CAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon Rodriguez

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Dec 18, 2024 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you have found this to be the case during your visits. If you have further needs or questions, please reach out!

December 14, 2024

Dealership Rating

Employee Rating

Great service thank you very much for your help the car is running well I will definitely come back when needed! is running well I will definitely come back when needed! More

by queenelizabeth92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 16, 2024 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Richard. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

December 13, 2024

Dealership Rating

Employee Rating

Quick and easy service. Great communication and explanation of recommendations. Will be the only place I go for service moving forward. Great communication and explanation of recommendations. Will be the only place I go for service moving forward. More

by D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2024 -

Culver City Mazda responded

We're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

December 09, 2024

Dealership Rating

Employee Rating

pretty good, solid work. friendly, kind, the work was done quickly and thoroughly. And the issue was solved. friendly, kind, the work was done quickly and thoroughly. And the issue was solved. More

by YITAOGU

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Moreno, Danny Moreno, Mario Cordova , Ian Ayers, David Castro, Miguel Champagnie, Carl Hegge, Jonathon Rodriguez

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Dec 09, 2024 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 05, 2024

Dealership Rating

Employee Rating

EXCELLENT SERVICE. PROMPT, RESPONSIVE AND EFFICIENT. IDEAL EXPERIENCE. THE STAFF WERE POLITE AND FRIENDLY. THANK YOU. PROMPT, RESPONSIVE AND EFFICIENT. IDEAL EXPERIENCE. THE STAFF WERE POLITE AND FRIENDLY. THANK YOU. More

by blionelp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Moreno, Mario Cordova , Ian Ayers, David Castro, Miguel Champagnie, Carl Hegge, Jonathon Rodriguez

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Dec 06, 2024 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

December 05, 2024

Dealership Rating

Employee Rating

Richard was very helpful. He made me aware of ways to both save money and honor the life of my car! He made me aware of ways to both save money and honor the life of my car! More

by FACELISA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that Richard gave you the service you deserve. Have a wonderful holiday season!

December 04, 2024

Dealership Rating

Employee Rating

The service team is friendly and the work is done quickly and thoroughly. It's helpful that they send a video walkthrough to show what was done with the vehicle. and thoroughly. It's helpful that they send a video walkthrough to show what was done with the vehicle. More

by JCLARK6422

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

December 02, 2024

Dealership Rating

Employee Rating

Everyone and everything were excellent. I was very comfortable while waiting and Richard Tran was very nice and professional. I was very comfortable while waiting and Richard Tran was very nice and professional. More

by challis804

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 02, 2024 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Richard was able to help make your visit a great one! Don't hesitate to reach out if you have any questions.

December 02, 2024

Dealership Rating

Employee Rating

amazing service, right on point. perfect communication, good attitude and knowledgeable service advisor ! I highly recommend A++++ perfect communication, good attitude and knowledgeable service advisor ! I highly recommend A++++ More

by msadeghi1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 02, 2024 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Richard was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

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