Richard Vasquez | Page 7

Rich is a class act! Richard took care of my cars for years at another dealership. His professionalism is only trumped by his passion. Your dealership is lucky to have h Richard took care of my cars for years at another dealership. His professionalism is only trumped by his passion. Your dealership is lucky to have him! Maybe I'll have to look at a Toyota next. Sincerely, Susan S. More

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Great service I was having problems with my Toyota Sienna and brought it to Bredemann Toyota in Park Ridge, Now I have been to many dealerships but I was impressed I was having problems with my Toyota Sienna and brought it to Bredemann Toyota in Park Ridge, Now I have been to many dealerships but I was impressed by the friendly greetings and the outstanding service I received from the service advisor Richard V. I was talked to and brought through each step of what needed to be done with my car and received updates via cell phone. I have to say that in my experience the word customer service doesn't mean much anymore but I was surprised and happy even to see it still means something at Bredemann. I was very impressed with Richard's knowledgeable answers and the speed of which my car was done. I will be bringing my car back for my service needs. More

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Richard Vasquez at Bredemann Toyota Richard Vasquez is a credit to your business. Always professional. Always courteous. I had an emergency with my battery last Saturday...a very frustra Richard Vasquez is a credit to your business. Always professional. Always courteous. I had an emergency with my battery last Saturday...a very frustrating day involving paying to have my car jumped twice! I finally drove it to the dealer and Mr. Vasquez took care of me. He gave me a loaner, he called me back when he promised and he kept me informed every step of the way. Mr. Vasquez should provide the example, or train, all the other service agents. Thank you. More

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went for an oil change and found that hand breaks were to be replaced. The service assistant was very courteous in letting us know of the risks in using the vehicle without replacement of required parts and be replaced. The service assistant was very courteous in letting us know of the risks in using the vehicle without replacement of required parts and gave us a pretty new car as service loaner vehicle. We enjoyed the long weekend riding it and felt their service is the best ever. Very courteous and friendly service, I would recommend going here a hundred times! More

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In terms of customer experience I have found Mr Vasquez, including the mechanics and other staff members, to be professional, friendly, knowledgeable, courteous and honest. They provide service in a timely including the mechanics and other staff members, to be professional, friendly, knowledgeable, courteous and honest. They provide service in a timely manner or if time becomes a factor, a loaner can be had if you so choose. The quality of work is solid. I have a 2006 Toyota Sienna and I have been going to this dealership for maintenance and repair. They do a thorough job of inspecting my car and making sure it is in top shape and safe to drive on the road. I have had bad experiences at other dealerships and commercial shops but none so far with Bredemann Toyota in Park Ridge. They stand by their work and if something comes up, will fix it to your satisfaction. Of course, you will pay more at a dealership but that is balanced by excellent service and repair. Knowing that my car is in top shape gives me peace of mind and I believe that is what Bredemann Toyota provides. More

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Mr.Richard Vasquez was very knowledgeable about every aspect of the car maintenance. He explained to me the work that was carried out, how it has benefited the life of my car. He explained the pricisin aspect of the car maintenance. He explained to me the work that was carried out, how it has benefited the life of my car. He explained the pricising structure and was very polite and answered all my questions and removed doubts from my mind. More

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